Trina's professionalism, attention to detail, and how she truly cares for looking out for best interest of the insured. Had someone offer a lower quote but when Trina pointed out that it didn't cover potential risk, it opened my eyes to understanding cheap quotes have a lot of risk, you would need a trusted professional to break down the value. Count on Trina and John!
The information that was provided was clear and the service provider was friendly, professional, and very helpful!
Every one has been helpful, patient and compassionate. I appreciate the work and effort from all team members to make this a pleasant experience despite the few hurdles and amount of documents. Thank you all!
We had a fantastic experience working with Obson from FBC Insurance Services. He was professional, knowledgeable, and took the time to understand our needs. His clear explanations and personalized approach helped us secure the right coverage for our homeowner, flood, and golf cart insurance. We felt confident in his recommendations, and his exceptional customer service made the whole process easy and stress-free. Highly recommend!
I received a second text from my mortgage company on Dec. 5th. They have not received proof of hazard insurance document page. I left a message with Michele in early October, asked her to take care of it please. Well I called yesterday and Tara answered the phone and updated me on everything and said she would take care of it. Tara sent me confirmation of everything with an email. She was so efficient, and pleasant. Thank you Tara Schroeder, your confidence in yourself gave me confidence in you.
Debra McCann has been very helpful navigating the the treacherous waters of homeowners insurance!
Murphey Rowe at FBC was amazing to work with! He was able to get me a homeowners insurance policy that met the criteria I was looking for at a great price. He was super responsive, quick, and helpful throughout the process. Highly recommend FBC and Murphey.
I bought a new house and for the first year the HOI company gave me a lower price, but upon renewal they drastically increased it. I was very worried about my new mortgage payment including property taxes increase too. Patricia E. Gutierrez ...
Enjoyed working with Julie at FBC Insurance. She was very knowledgeable and addressed all of our questions regarding home and flood insurance. Very responsive with call backs as well. Highly recommend Julie!
I had some questions this morning concerning my homeowners insurance policy. Tara Schroeder was very helpful and informative with my concern. She also followed up with an email. Thanks Tara. Mark Rumley
I have worked with Charlene and Darren and they have been very helpful and it was pleasure working with both of them.
I had a great experience. Charlene Harper and as awesome!!
This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
I recently had an opportunity to work with Luke Nelson with FBC Insurance Services on finding me better pricing on my car insurance. From the initial phone call, Luke responded immediately, he gathered my information and within a short amount of time sent me a quote. Not only was Luke, prompt, reliable, courteous, and professional but he did an outstanding job of saving me several hundreds of dollars on my car insurance without me having to scrimp on my coverage. I would HIGHLY recommend Luke for any of your insurance needs and will definitely spread the word!! Cheryl
Excellent customer service! It was a pleasure dealing with Darren Maloney who provided exceptional service and took the time to go over everything and answer all our questions! It is a breath of fresh air to find someone that takes pride in their work and is a master at follow-through! I would recommend to anyone looking for a rockstar insurance agent to contact Darren Maloney!
When we needed some changes on our HO policy lowering coverage and adding additional loss payee, Rachan Darity immediately jumped on it and sent us everything within 24 hours. It is not often that you contact an agent these days and get such prompt responses and service. We appreciate the quick and efficient communication.
Luke Nelson did an exceptional job finding insurance coverage for our new home and cars. Mr. Nelson is professional, punctual, and pleasant to do business with. I would highly recommend him to anyone who doesn't have time to research on their own.
Julie Honohan is an amazing agent! She is extremely thorough and very easy to work with. Thank you Julie!
FBC has been a very responsible and professional insurance firm to work with. Dustin Groetsch was very helpful and prompt in assisting me in finalizing paperwork during the recent sale of a property I owned. Thanks, Dustin and team!
Sales Rep. Paula Tannus was very professional and on time in providing me with information which allowed me to make an informed decision.
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
Paula was great to work with. Very helpful and knowledgeable. Highly recommend!
Very helpful with getting me started on my new home.
We use FBC Insurance Services for our rental policies and there is a high level of complexity and follow through. Julie Honohan is the absolutely agent I have dealt with and does what needs to be done to satisfy lenders, problem solve, etc. Most importantly (and I'm a shopper), they consistently give me the best pricing. 🙂
