I use this company for my home insurance and they’ve been great. Specifically Luis and Rachan. Very helpful, responsive & solved my issue I had quickly.
Julie H. was the best! She worked hard for my family,
I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
Excellent customer service. Knowledgeable and courteous interaction.
I would like to thank Rachan Darity for providing the insurance quote and for their patience and responsiveness in accommodating my requests. Their assistance in adjusting the details to meet my needs was greatly appreciated!
Sales Rep. Paula Tannus was very professional and on time in providing me with information which allowed me to make an informed decision.
Bryan Pena is amazing to work with!
I recently had the pleasure of working with Luis Soto Garcia for my home insurance needs, and I must say, I am thoroughly impressed! From the start, Luis Soto Garcia demonstrated exceptional professionalism, knowledge, and patience, making the entire process smooth and stress-free. What stood out the most was Luis Soto Garcia's ability to clearly explain the various options and coverage details, ensuring I had a solid understanding of what I was getting. Furthermore, he took the time to listen to my specific needs and concerns, tailoring a policy that suited my situation perfectly. I highly recommend Luis Soto Garcia to anyone looking for a reliable, friendly, and attentive home insurance agent.
Cory in the Orlando office was great! He was able to get us a good price on our home insurance and saved us a lot on our Auto coverage! Can't Thank him enough!
Enjoyed working with Julie at FBC Insurance. She was very knowledgeable and addressed all of our questions regarding home and flood insurance. Very responsive with call backs as well. Highly recommend Julie!
Charlene, my insurance agent, is wonderful! She spent a lot of time explaining the different options for home insurance with me. She is very knowledgeable and got my home insurance policy price down significantly. I am very happy!
Erick Wicker is my new insurance guy. He reviewed all my policies home and auto and saved me a lot of money. I had not taken the time to review my policies over a few years. I called the office for a separate concern and a week later I made some of the changes Erick suggested and I’m very happy I spoke with Erick. If you need insurance information make sure you speak with Erick.
I use FBC for all of my insurance needs, they are professional, and their customer service is top-notch. Michelle is super helpful and always on top of my coverages.
Quick, simple and clear will be the best way to describe the help that I have from Dustin Groetsch one of the team members at the costumer service, Dustin took care of everything pretty much, a really knowledgeable representative, I highly recommend FBC as insurance company.
Thank you so much for the great service provided by Oriana Betancourt with universal home insurance. She always provides great reminders on policy renewal and due dates for premium. That really helps out on my scheduling and calendar planning. Thank you again for your great service and great policy!
Professional and on top of stuff
Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
Great service .great communication
I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
Bryan was efficient, direct, and secured us a fantastic deal that competitors couldn’t beat!
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
Got me the correct insurance in about 10 minute. Very quick and professional
Very professional and customer oriented. Great service!
Thank you Darren Maloney. First time homebuyer here, and the process was super easy, fast and he was so informative about everything Homeowners Insurance for our brand new home. I definitely recommend him for anybody who’s a first time homebuyer or just wants somebody to be patient with them and explain things.
FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
Very efficient and professional - get the job done!
MUY AGRADECIDA CON LA SRA. PATRICIA ELENA GUTIERREZ, PUDO AYUDARME CON PRONTITUD Y CON UNA EXCELENTE CALIDAD DE SERVICIO, ES LA MEJOR 🙂 TODOS DEBERIAN SEGUIR SU EJEMPLO. MIL GRACIAS DE VERDAD SRA. PATRICIA 🙂
Charlene did a great job explaining our insurance options, it was a pleasure working with her!!!
The process was seamless and I get the required coverage at a good rate.
Julie Honohan was amazing to work with! She worked very hard and fast to get me set up on my insurance plan and was extremely professional. She is an absolute pleasure to work with. Thank you Julie!
