Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
Gephry was timely, responsive and knowledgeable.
Thank you Michelle Brenner for all your help. It has been a pleasure working with you.
Gustavo has been a wonderful help for me and my wife getting us the best coverage and price. I am so thankful for him and I recommend him for anyone trying to get auto coverage!
Great, easy experience switching insurance with Debra McCann
Erick Wicker is my new insurance guy. He reviewed all my policies home and auto and saved me a lot of money. I had not taken the time to review my policies over a few years. I called the office for a separate concern and a week later I made some of the changes Erick suggested and I’m very happy I spoke with Erick. If you need insurance information make sure you speak with Erick.
Paula and Tara are amazing ! Been working with FBC Insurance Services for 2 years so far and I am a happy customer. Strongly recommend !
I had questions about my renewal for my home owners insurance and Tara Schroeder was awesome in answering all my concerns. I would like to thank you for all your help.
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
I had to get renters insurance, so I was put in contact with Michele Brenner. She responded same day and helped me secure the right insurance in an extremely fast manner. She made the process effortless and I’m truly grateful for her assistance. I highly recommend Michele and FBC Home Insurance Services!
I recently had to shop for new auto insurance. I reached out to FBC Insurance Services to start the process. The agent, Obson Ibssa, was very helpful and attentive. My insurance would expire on a Monday, but when I contacted him on Friday he was very determined to help me find the best quote available. It was a pleasure working with Obson, even on a late Friday and during the weekend to complete the whole process. Thanks to him, I got a great deal.
I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!
I recently had an opportunity to work with Luke Nelson with FBC Insurance Services on finding me better pricing on my car insurance. From the initial phone call, Luke responded immediately, he gathered my information and within a short amount of time sent me a quote. Not only was Luke, prompt, reliable, courteous, and professional but he did an outstanding job of saving me several hundreds of dollars on my car insurance without me having to scrimp on my coverage. I would HIGHLY recommend Luke for any of your insurance needs and will definitely spread the word!! Cheryl
Great working with the folks here.
Charlene Harper was very helpful, considerate and very kind.
Briana and Evelyn were very helpful and responded in a timely manner.
I worked with Michelle Brenner to get a quote. I ended up with another company only due to special circumstances. Michelle was great to work with, knowledgeable and immediate response to my calls. I will definitely be back fire future needs.
Charlene Harper, Michele Brenner and staff have been very helpful and efficient in getting back to us whenever we have questions or concerns. Very pleased!!
Dustin Groetsch was incredibly helpful from start to finish. He did exactly what he said he would do. He was polite, kind, and genuinely seemed to care about getting me the best coverage. It’s rare to find someone so reliable and easy to work with these days. Highly recommend him if you’re looking for a trustworthy insurance agent!
Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
The company made it easy for members to take care business……..
I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
Julie Honohan was amazing to work with! She worked very hard and fast to get me set up on my insurance plan and was extremely professional. She is an absolute pleasure to work with. Thank you Julie!
Glae Laluzerne is professional and on-the-ball. Very knowledgeable and expedited the process.
Vanita is the best. She deals with our personal and business insurance and I highly recommend her.
