I bought a new house and for the first year the HOI company gave me a lower price, but upon renewal they drastically increased it. I was very worried about my new mortgage payment including property taxes increase too. Patricia E. Gutierrez ...
Gustavo Flores has been extremely helpful with keeping my flood insurance current. I wasn’t aware it had expired, and thanks to his quick response to my billing inquiry he could pay it for me within the company’s grace period.
He is very pleasant and a pleasure to work with.
Debra was so helpful not only finding use an auto policy with better rates than our previous carrier, but also increased coverages. Less premium and better coverage - that's awesome! Thank you Debra!!!
Extremely helpful and responded in a quick/timely manner every time I reached out.
Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
I had an excellent experience with my insurance agent. From the very beginning, he was extremely kind, professional, and always willing to help. He took the time to prepare several quotes for me, including one with Geico, so I could compare options and choose the one that best fit my budget.
He was always available and showed genuine commitment, following up to make sure all the paperwork and documentation were completed properly. His personalized attention and dedication truly make a difference.
I definitely recommend his services!
Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
FBC was super friendly, fast and helped me save ALOT of money on home and auto insurance. I highly recommend giving them a call. I have already referred several family members. Thank you!!
Obie has been an absolute pleasure to work with. Great customer service, pricing and education on the insurance policies. Very content!!!
Got a competitive rate and no issues so far. Great doing business with them.
I would like to thank Rachan Darity for providing the insurance quote and for their patience and responsiveness in accommodating my requests. Their assistance in adjusting the details to meet my needs was greatly appreciated!
Paula, is very helpful and a true professional.
I have worked with Charlene and Darren and they have been very helpful and it was pleasure working with both of them.
When we needed some changes on our HO policy lowering coverage and adding additional loss payee, Rachan Darity immediately jumped on it and sent us everything within 24 hours. It is not often that you contact an agent these days and get such prompt responses and service. We appreciate the quick and efficient communication.
Darren, Account Executive, was very helpful and assisted me to find the right policy. He took the time to explain each aspect of the policy that I was electing. Highly recommend utilizing their services.
Ive been with FBC for over 4 years! They are professional, friendly and care about their customers. I highly recommend them. I have been dealing with Michele Brenner for my Insurance policies. She’s very friendly and professional as well and found what was best for me .
The entire team is so so GREAT TO WORK WITH. SUPERIOR . I could not had a better group of total PROFESSIONAL'S. They are the ABSOLUTELY MARVELLOUS.
I have the pleasure of being assisted by Rachan when I was looking to lower my homeowners insurance premium. No words can express what a valuable employee Rachan is. She went above and beyond to help me. She is highly qualified, compassionate, helpful, and professional. My Hope Is that her employer realises how valuable she is and reward her for her extraordinary skill set.
Very professional and responsive!
Absolutely stellar service from Kyle! 🌟 From the moment I called, he was friendly, professional, and incredibly knowledgeable. He answered all my questions with patience and made the whole process smooth and stress-free. It’s rare to find someone who genuinely cares—Kyle truly went above and beyond. Thanks, tremendous thanks for your help Kyle P!!
Debra was great. Good quote and fast response. Look forward to doing business with her.
I had a problem with my insurance through my mortgage saying I didn’t have coverage for 6 days, even though I never had a lapse. Denevue and her company respond very quickly to my email and are actively trying to fix the problem.
Charlene Harper was very helpful, considerate and very kind.
great experience, all questions answered - easy to choose
The experience was smooth and easy and at a good rates.
Luke Nelson has been very helpful in putting into place auto and home insurance for me. He has been knowledgeable and professional as an agent. I will always reach out to him going forward when I have insurance questions.
Great company to work with! Trey Adams is very knowledgeable and quick to respond to my questions!