Debra was great. Good quote and fast response. Look forward to doing business with her.
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Paula was fantastic. Great communicator, thorough, efficient, responsive and professional. Thank you!
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Vanita and her team are the best.
Highly recommend them for all your insurance needs.
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I wanted to write this review for anyone who is considering using Gephry Pena for their insurance needs. As a mortgage broker I've been working with Gephry for over a year now. His response time, attention to detail and over all service is second to none! He consistently finds the best rates for my clients and has proven himself to be a very valuable partner! Highly recommend!
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Working with FBC is seamless because of people like Tara Schroeder. She is extremely helpful and pleasant to work with on my policy.
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Vanita is a true professional, knowledgeable, courteous and swiftly responsive. A one stop shop service to simply our needs. Highly recommend Vanita and FBC for your insurance needs. Thank you Vanita for always providing us your A+ red carpet service.
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Oriana and Evelyn were SO helpful in getting my insurance set up. The process was seamless and they responded quickly. I was able to get the process done in one day because of their responsiveness and proactivity.
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I've had the pleasure of working with Gustavo Flores and I can't recommend him highly enough. He's been genuinely committed to finding me the best affordable coverage to suit my needs. Whether I had a quick question or have needed assistance exploring my options, he's always responsive, knowledgeable, friendly and patient exploring my options. I'm grateful to have an agent I can truly trust and rely on. If you are looking for someone who puts your interest first and delivers exceptional services, Gustavo Flores is the one! Thanks so much!
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These guys really understand Customer Service.
Great Job!
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I was very appreciative of Erick Wicker who helped us by providing a competitive quote for homeowners insurance and we ultimately selected the company he recommended. I will absolutely use Erick again for future insurance needs.
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Great service!
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Darren was extremely knowledgeable and also quite personable. I suggest using him as broker for all insurance needs!
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I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!
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After speaking to multiple people about an issue with my policy I nearly gave up until I spoke to Tara Schroeder. She made everything easy and fast. I'd give her 10 stars if I could. She's great at what she does!
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Thanks, Tara Schroeder, for your kindness and responsible for to provide a response on time. please keep up the good work going
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Debra was very diligent and maintained great contact with me through the process. Highly recommend!!
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Rachan Darity was a fantastic help to me! Rachan was able to renew my policy and keep the premium in line despite all the insurance problems in Florida! Thank you Rachan!!!!
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My experience has been most positive and stress free. My agent Charlene is very knowledgeable and patient. I love working with her.
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Recommend vanitta 100%
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Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.
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Great, easy experience switching insurance with Debra McCann
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Great service
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Dustin was very helpful and provided answers to my questions. It was refreshing to speak with a live operator without going through many prompts.
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Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
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Dmytro is extraordinary! So many times in today’s world, you cannot find someone responsive and willing to help. He is an absolute standout as a service representative, not only for his company, but in general. Dmytro answered all my questions, phone calls and emails in a very timely and courteous fashion- even when I thought I was annoying him! So very grateful as he made my experience a pleasure. I will work with him again wherever he goes!
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Excellent communication, friendly and effective service!
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It was a great service and fast.
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Absolutely stellar service from Kyle! 🌟 From the moment I called, he was friendly, professional, and incredibly knowledgeable. He answered all my questions with patience and made the whole process smooth and stress-free. It’s rare to find someone who genuinely cares—Kyle truly went above and beyond. Thanks, tremendous thanks for your help Kyle P!!
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Thanks 🙏🏻
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Gephry was the hero in this story. After having a horrible experience with a competitor, I called up Gephry and he was beyond professional, knowledgeable and got us a policy without any issue at all. I will recommend Gephry over and over again. 10/10. His customer service and timeliness is unmatched.
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