Gephry was available and responsive when we needed assistance.
read moreread less
Debra McCann was amazing.
read moreread less
The process with Julie was so seamless! She was prompt and attentive!
read moreread less
Fantastic customer service provided by Rachan Darity!
read moreread less
Debra McCann is very knowledgeable and it’s pleasure to do business with her.
read moreread less
Very understanding and knowledgeable
read moreread less
Gephry was timely, responsive and knowledgeable.
read moreread less
Wow! Between Tara and Rachan -what a team! Quick, efficient and friendly. Been with FBC since we bought the house, Steady as she goes. 5 stars? In our book-7!
read moreread less
Debra was great. Good quote and fast response. Look forward to doing business with her.
read moreread less
Quick response and explanation of terms
read moreread less
It was easy! Great experience!
read moreread less
Glae LaLuzerne is an absolute gem to work with. Super polite, professional, and stayed with me while I got my difficult situation handled in a manner that was very beneficial and helpful to me. Could not recommend her more highly!!
Update: if I could give more stars I would! I had another issue that required immediate attention and Tara Schroeder completely rocked it! Highly recommend this organization for everyone and I'll be sure to be a longtime customer!! Thank you again for your hard work, dedication, and support!
read moreread less
Bryan Pena is amazing helped me with house, flood and car. Very patient and informative.
read moreread less
Great service, they saved me over $300/month, yes that's right, over $3,600 a year on my previous company. Same coverage, different company, better customer service. Highly recommended.
read moreread less
Excellent communication, friendly and effective service!
read moreread less
I would like to give a big Kudo to Charlene Harper who assisted me with a problem with my home insurance policy. She worked diligently with me and others within FBC to ensure my mortgage insurance policy would not lapse. She kept me informed every step of the way. She was also very friendly and easy to understand throughout the process. Ms. Harper is definitely an asset to your company.
read moreread less
Great place with great customer service. Oriana helped me get set up with everything I needed. She was very quick with information and details. Thank you so much for all your help. If you need insurance this is the place to call. They will get you taken care of and make sure all your needs are met.
read moreread less
Great service .great communication
read moreread less
We use FBC Insurance Services for our rental policies and there is a high level of complexity and follow through. Julie Honohan is the absolutely agent I have dealt with and does what needs to be done to satisfy lenders, problem solve, etc. Most importantly (and I'm a shopper), they consistently give me the best pricing. 🙂
read moreread less
Very responsive and professional.
read moreread less
Tara Schroeder was so easy to work with and is so responsive!
read moreread less
Very efficient and professional - get the job done!
read moreread less
Trina was great, efficient and very informative. She made the whole process easy.
read moreread less
Excellent communications and emphasis on customer service as well as finding us a low rate
read moreread less
I use this company for my home insurance and they’ve been great. Specifically Luis and Rachan. Very helpful, responsive & solved my issue I had quickly.
read moreread less
I worked with Dustin Groetsch at FBC Insurance to find a lower cost home insurance. He was responsive and found a policy to fit my needs. He was helpful, communicative and very pleasant. He is clearly a professional who cares for his customers.
read moreread less
FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
read moreread less
Awesome service and incredible professionalism by Bryan. Thank you
read moreread less
We had a fantastic experience working with Obson from FBC Insurance Services. He was professional, knowledgeable, and took the time to understand our needs. His clear explanations and personalized approach helped us secure the right coverage for our homeowner, flood, and golf cart insurance. We felt confident in his recommendations, and his exceptional customer service made the whole process easy and stress-free. Highly recommend!
read moreread less
I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!
read moreread less