FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
Our agent Jason, provided excellent service. My dad was able to save money by switching from his previous provider without compromising his coverage when he switched over to his new coverage. Thank you Jason for your speedy support and excellent service provided.
Charlene was amazing at helping us obtain the correct amount of insurance we needed for our home. She was patient, kind, professional and very knowledgeable.
Trina is very helpful, prompt and an expert in her trade.
Great service .great communication
Excellent service . They are very professional, and solve my needs very easily .
Thank you Dustin and Murphey always .
Overall great experience working with Darrin Maloney
Awesome service! Trina’s the best!
She’s always on top of everything!
Dmytro was an incredible help to me. I was very anxious during the car-buying process and the car-swapping process in regards to insurance. He gave me quotes quickly which helped me work out budget which helped me buy the car etc. etc.
He was a stable and reasuring presence, responded quickly and checked on me a few times between communications. Dymtro has great follow-up and i really appreciated him.
Obie has been an absolute pleasure to work with. Great customer service, pricing and education on the insurance policies. Very content!!!
Great service, start to finish
Amazing customer service!
Paula was helpful, knowledgeable and provided everything we needed..
She was recommended to us from a good friend.
Its good to have a strong network!
Paula was knowledgeable and provided options that were easy to review and compare
Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
Great place with great customer service. Oriana helped me get set up with everything I needed. She was very quick with information and details. Thank you so much for all your help. If you need insurance this is the place to call. They will get you taken care of and make sure all your needs are met.
Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
I had the pleasure of interacting with Mr. Dymtro Dun, Relationship Manager, on the cancellation of my insurance policy-due to sale, and a refund that was needed to be processed. I was very pleased and satisfied with his level of excellence, customer service, prompt responses and actions to get the job done. Thank you Dymtro!
I use FBC for all of my personal and commercial insurance needs. Oriana Betancourt is hands down the best rep out there! If you have an insurance question/concern, she will get it done in record time at a reasonable price!
Charlene did a great job explaining our insurance options, it was a pleasure working with her!!!
With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.
Enjoyed working with Julie at FBC Insurance. She was very knowledgeable and addressed all of our questions regarding home and flood insurance. Very responsive with call backs as well. Highly recommend Julie!
Michele is great and always very quick to respond!
Great service from FBC Insurance and Jeremy!
Debra McCann is very knowledgeable and it’s pleasure to do business with her.
Paula is an excellent agent. She listens to your needs, wants, and ensures that tou have affordable coverage.
Dustin was very helpful and provided answers to my questions. It was refreshing to speak with a live operator without going through many prompts.
Great service, they saved me over $300/month, yes that's right, over $3,600 a year on my previous company. Same coverage, different company, better customer service. Highly recommended.
I had the pleasure of interacting with Tara Schroeder at FBC Home Insurance Services yesterday. While the circumstances were unfortunate, having to report damages to my home from a recent storm, her professionalism and friendly demeanor really made the best out of a bad situation. I have received services from FBC for all of my insurance needs for the past year and have had a great experience with every interaction. I highly recommend FBC because of team members like Tara.