Thank you so much for the great service provided by Oriana Betancourt with universal home insurance. She always provides great reminders on policy renewal and due dates for premium. That really helps out on my scheduling and calendar planning. Thank you again for your great service and great policy!
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Darren, Account Executive, was very helpful and assisted me to find the right policy. He took the time to explain each aspect of the policy that I was electing. Highly recommend utilizing their services.
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We unexpectedly were informed that we were being dropped by our insurance carrier. My husband had been with them for 47 years! Needless to say, we were very nervous looking for a new carrier. Trina had our backs during the whole process and helped us find a new carrier for both our homeowners and automobile coverage. Thank you!
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Gephry found us great rates, and made the whole process so simple! Thank you!
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Paula has been super helpful and responsive. Thank you!
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Excelent services by Oriana and staff thanks so Much.
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Debra is very helpful, pleasant and knowledgeable. Highly recommend her.
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Darren Maloney was very patient and helpful finding the right insurance for budget and home. I would highly recommend him and the company to my contacts.
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Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
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Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!
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Rachan Darity was a fantastic help to me! Rachan was able to renew my policy and keep the premium in line despite all the insurance problems in Florida! Thank you Rachan!!!!
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Very helpful! Debra did a great job!
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We had an issue with our policy and Rachan was amazing! Helped me through every step in an extremely timely manner and really took a lot of stress off of my plate. I hope I am able to work with her in the future if there are questions about our policy! Thanks again Rachan!! - Megan
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Dustin Groetsch was incredibly helpful from start to finish. He did exactly what he said he would do. He was polite, kind, and genuinely seemed to care about getting me the best coverage. It’s rare to find someone so reliable and easy to work with these days. Highly recommend him if you’re looking for a trustworthy insurance agent!
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Tara Schroeder was so easy to work with and is so responsive!
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Very easy and quick! Numbers were great and I am happy with the results.
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I use FBC for all of my insurance needs, they are professional, and their customer service is top-notch. Michelle is super helpful and always on top of my coverages.
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Thank you Darren Maloney. First time homebuyer here, and the process was super easy, fast and he was so informative about everything Homeowners Insurance for our brand new home. I definitely recommend him for anybody who’s a first time homebuyer or just wants somebody to be patient with them and explain things.
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Jared Cole was and has been so great to work with! He always gets back to you quickly and we saved hundreds going with Jared. So pleasant to work with. Thank you Jared keep up the great work!!!
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Excellent service And super friendly
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Fair premium, easy to work with
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Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
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Recommend vanitta 100%
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Debra McCann was amazing.
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Paula was great and very helpful and on top of it with multiple quotes great personality
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Drew was great and time efficient. Glad he could help out
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Bryan was efficient, direct, and secured us a fantastic deal that competitors couldn’t beat!
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I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
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Very understanding and knowledgeable
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Working with FBC is seamless because of people like Tara Schroeder. She is extremely helpful and pleasant to work with on my policy.
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