Love working with FBC and especially Oriana! As busy as we are the FBC team finds a way to patiently and persistently get the information they need to keep us on track. I'm sure working with us feels like they are herding cats at times, but they are always polite and helpful. I highly recommend!
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Paula was great and very helpful and on top of it with multiple quotes great personality
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Great customer service, with an amazing product!
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Ms. Tara helped me over the phone with the renewal of my homeowner insurance. Later she sends a confirmation email. I highly appreciate her efforts in helping me out.
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My agent was very helpful and guided me through the process smoothly and efficiently. I’m satisfied with the service I received.
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I was shopping around for home insurance. When i remembered that i was previously helped by fbc on insurance when i purchased my home 2 years ago. They made it very easy stress free. They compare numerous agency and found me the best price. I gave them a call and while talking about my current coverage i was assured my current coverage is still the best lowest price around. I was helped by Michele Brenner very polite and helpful she got back to me fast through email which was great. Thanks again FBC on your great customer service.
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Excellent service . They are very professional, and solve my needs very easily .
Thank you Dustin and Murphey always .
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Great customer service and great rates!
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Paula is an excellent agent. She listens to your needs, wants, and ensures that tou have affordable coverage.
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Very helpful with getting me started on my new home.
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Excellent communications and emphasis on customer service as well as finding us a low rate
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Bryan Pena is excellent and very helpful with our insurance needs.Thank you
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Excellent service And super friendly
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Darren Maloney at FBC Insurance Services provided outstanding service by setting us up with American Integrity insurance. He also has continued to provide stellar support after our insurance was changed over. Kudos to Darren for being awesome at customer satisfaction, would give more stars if possible!
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Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
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I spoke with Beth over the phone to set up my home owners insurance. Beth was friendly, realistic about my coverage, and patient enough to answer my questions. She is also patient enough to explain the different coverages. The entire process was relatively quick. I was given a reasonable quote within a day or so.
Beth and FBC Insurance came highly recommended by a friend and family member. Solid people, solid company. If you need Insurance, call FBC INSURANCE first!
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Charlene Harper was amazing. Her knowledge in the industry and professional customer service is outstanding. She made the impossible possible. I am truly thankful to have done business with her. She went above and beyond.
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Contacted Debra through Facebook and she responded quickly. Got much better rates with her.
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I had the pleasure and privilege of working with Vanita. She was able to save us so much on our home and car insurance. She does not stop till you are happy. Thanks again for all your hard work and dedication.
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Professional, available, knowledgeable and prices are reasonable.
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Gephry was available and responsive when we needed assistance.
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Paula was just great. Professional and very couteous
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I recently had the pleasure of working with Dmytro at FBC Insurance Services, and I can honestly say he provides a level of service that is rare to find today.
Dmytro is incredibly patient and never rushes the process. He takes his time to ensure every detail is handled with care, demonstrating a level of attention to detail that gave me total confidence in my coverage. What truly sets him apart, however, is his empathy. He genuinely puts himself in your shoes and puts a lot of thought into his customers, making you feel heard and understood rather than just like another policy number.
He is the definition of professional and consistently goes above and beyond. If you are looking for an insurance agent who genuinely cares about your well-being and treats your situation with the utmost thoughtfulness, I highly recommend Dmytro. Thank you for the outstanding experience!
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Working with FBC is seamless because of people like Tara Schroeder. She is extremely helpful and pleasant to work with on my policy.
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Great experience with a knowledgeable and responsive agent on top of a great price!
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I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.
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Tara Schroeder was so easy to work with and is so responsive!
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Great experience renewing my homeowners policy and shopping my auto policy with a $700 annual saving.
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Outstanding service. Received quotes extremely quickly and any questions I had were responded to right away via email/messages and phone calls. Very grateful for the ability to get insurance set up so efficiently.
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FBC Insurance Services found the right homeowners product to meet our needs. Very professional and knowledgeable. The agent took the time to understand our needs, and assisted getting our insurance in force when needed. Highly recommend!
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