Rachan Darity has been very helpful, very nice and prompt with answering questions. I highly recommend her as your insurance agent.
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HIGHLY recommend FBC Home Insurance Services and Erick Wicker! He made the process super easy and was also available if I had questions. Thanks, Erick!
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Charlene was very informative and helpful.
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Going through your first home purchase is stressful. FBC insurance are amazing. Julie Honohan took care of my insurance. She did everything electronically because I'm hours away. I definitely recommend it and would ask for Julie personally. She's polite and professional.
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This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
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Debra McCann has been very helpful navigating the the treacherous waters of homeowners insurance!
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Denevue Vaz Was so helpful and professional. 10/10 recommend this home insurance.
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I had an excellent experience with my insurance agent. From the very beginning, he was extremely kind, professional, and always willing to help. He took the time to prepare several quotes for me, including one with Geico, so I could compare options and choose the one that best fit my budget.
He was always available and showed genuine commitment, following up to make sure all the paperwork and documentation were completed properly. His personalized attention and dedication truly make a difference.
I definitely recommend his services!
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Very helpful,answered all my questions and concerns. Friendly staff.
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We are very happy with the Fast and Reliable, Friendly service offered from our Rep - Oriana Betancourt . - She answers my emails, and concerns very quickly .
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Everything went great
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Jeff was friendly knowledgeable and helpful
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Competitive prices and great customer service!!
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Patricia Gutiérrez thank you for your service you have answered all my questions and solved my problems with my insurance coverage!!
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We were so happy with the friendly, professional and caring service. Great communication as to our options. Terrific follow-up as well. We would definitely recommend
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Darren was extremely knowledgeable and also quite personable. I suggest using him as broker for all insurance needs!
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A pleasure to work with!
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Our experience working with Charlene has been nothing short of amazing. She went line-by-line through our policy options and explained everything to us so we could make an informed decision about our policy. Thank you, Charlene and FBC Insurance!
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Great experience and got us a great rate.
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I wanted to give a great review as Dustin really just helped me out. Coming close on my renters insurance renewal, he made the process so smooth and easy. He followed up via phone and email to make sure all was settled. I could tell he genuinely cared that I felt everything was taken care of! Absolutely recommend working with Dustin!
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I use FBC for all of my insurance needs, they are professional, and their customer service is top-notch. Michelle is super helpful and always on top of my coverages.
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My experience has been most positive and stress free. My agent Charlene is very knowledgeable and patient. I love working with her.
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Quick, simple and clear will be the best way to describe the help that I have from Dustin Groetsch one of the team members at the costumer service, Dustin took care of everything pretty much, a really knowledgeable representative, I highly recommend FBC as insurance company.
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Ive been with FBC for over 4 years! They are professional, friendly and care about their customers. I highly recommend them. I have been dealing with Michele Brenner for my Insurance policies. She’s very friendly and professional as well and found what was best for me .
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Trina's professionalism, attention to detail, and how she truly cares for looking out for best interest of the insured. Had someone offer a lower quote but when Trina pointed out that it didn't cover potential risk, it opened my eyes to understanding cheap quotes have a lot of risk, you would need a trusted professional to break down the value. Count on Trina and John!
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We had a bit of a complicated situation with our flood insurance that required a bit of back and forth with FBC to get it straight. Dmytro was our FBC person that gave us good information in a timely manner and went to bat for us with the underwriter. We couldn't be happier with our experience with Dmytro.
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An agent that can help with all insurance needs.
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FBC staff is very Helpful. Thank you.
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Tara assisted me with getting my homeowner’s insurance policy over to the mortgage company after I was advised they didn't have proof of my coverage. Tara immediately sent over the information and stayed on the phone with me until she received confirmation that the declaration was received. Tara was very patient and professional and provided excellent customer service!
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FBC Insurance is the best in the business! The entire team is wonderful to work with and do a fantastic job
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