Whether you’re looking for homeowners or auto insurance coverage, Dustin Groetsch is the agent you need! I wholeheartedly recommend Dustin as his combination of industry knowledge, client focus, and professionalism makes him a true asset in the insurance industry market!
Thanks Dustin!
Fast and efficient service. I will be recommending to family and friends.
Very efficient and professional - get the job done!
I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
This was hands down the best insurance experience I’ve ever had. I was in a bind and needed help right away. Dmytro helped me and not only made the process professional, efficient and simple, but my homeowners insurance premium was cut in half!!! Thank you Dmytro and FBC for making my life easier and saving me tons of money!
I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.
The process with Julie was so seamless! She was prompt and attentive!
Trina was amazing! She was very professional, knowledgeable, prompt and accurate. Also, Trina was extremely patient with all of our many questions and requests. Great experience! Great service!
FBC insurance services has been really helpful with my home insurance. Dustin Groetsch was great and super helpful. He found me a great rate for my new policy. He explained the policy very well to me and was very prompt with everything. Thank you.
Excellent communications and emphasis on customer service as well as finding us a low rate
Paula is an excellent agent. She listens to your needs, wants, and ensures that tou have affordable coverage.
I had bought a new car and needed to update my auto policy. My normal agent was on vacation, so I called their main line and spoke to Tara Schroeder. Tara was super friendly and pleasant to speak with. She helped me update my policy and all took less than 10 minutes! Great service! 🙂
I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
Julie was responsive and knowledgeable in guiding us through the process. Thanks,
Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
Jeff provided outstanding customer service. He was courteous in answering questions, prompt in his responses to emails and phone calls, and followed through on commitments and follow ups. This level of service was provided over the period of 1-1/2 years even though there was no formal commitment from me at the onset, or even over a year into the construction process. His service and commitment was/is excellent and very much appreciated.
Oriana and Evelyn were SO helpful in getting my insurance set up. The process was seamless and they responded quickly. I was able to get the process done in one day because of their responsiveness and proactivity.
FBC Insurance is the best in the business! The entire team is wonderful to work with and do a fantastic job
I use FBC for all of my insurance needs, they are professional, and their customer service is top-notch. Michelle is super helpful and always on top of my coverages.
After speaking to multiple people about an issue with my policy I nearly gave up until I spoke to Tara Schroeder. She made everything easy and fast. I'd give her 10 stars if I could. She's great at what she does!
I worked with Dustin Groetsch at FBC Insurance to find a lower cost home insurance. He was responsive and found a policy to fit my needs. He was helpful, communicative and very pleasant. He is clearly a professional who cares for his customers.
Bryan Pena was very thorough in comparing multiple quotes and provide me with the best rates. Very patient in revising the policy based on my condition changes.
Bryan is quite customer oriented and responsive
Julie at FBC Insurance was very helpful and knowledgeable. She was easy to work with and answered all my questions. I would highly recommend FBC.
Obtained a great insurance rate in a matter of minutes!
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
Great place with great customer service. Oriana helped me get set up with everything I needed. She was very quick with information and details. Thank you so much for all your help. If you need insurance this is the place to call. They will get you taken care of and make sure all your needs are met.
Luke Nelson has been very helpful in putting into place auto and home insurance for me. He has been knowledgeable and professional as an agent. I will always reach out to him going forward when I have insurance questions.