I was shopping around for home insurance. When i remembered that i was previously helped by fbc on insurance when i purchased my home 2 years ago. They made it very easy stress free. They compare numerous agency and found me the best price. I gave them a call and while talking about my current coverage i was assured my current coverage is still the best lowest price around. I was helped by Michele Brenner very polite and helpful she got back to me fast through email which was great. Thanks again FBC on your great customer service.
Excellent service . They are very professional, and solve my needs very easily .
Thank you Dustin and Murphey always .
Great company to work with! Trey Adams is very knowledgeable and quick to respond to my questions!
Ive been with FBC for over 4 years! They are professional, friendly and care about their customers. I highly recommend them. I have been dealing with Michele Brenner for my Insurance policies. She’s very friendly and professional as well and found what was best for me .
Excellent customer service. Knowledgeable and courteous interaction.
The staff at FBC are incredibly knowledgeable. Dmytro and Julie, in particular, were extremely helpful throughout the process of securing the perfect insurance policy for my home. Thank you for the excellent service!
Glae tried very hard to find me the best insurance rates. She was very knowledgable, dedicated, and kind. I would be very happy to work with her again.
FBC Insurance’s excellent customer service compelled me to write this review. I contacted FBC to update my last name, and Rachan Darity was extremely patient and helpful in addressing my request. She went above and beyond by sending me a follow-up email with the updated policy. I am truly grateful for her support and would highly recommend FBC Insurance to friends looking for coverage in the area.
I had an excellent experience with my insurance agent. From the very beginning, he was extremely kind, professional, and always willing to help. He took the time to prepare several quotes for me, including one with Geico, so I could compare options and choose the one that best fit my budget.
He was always available and showed genuine commitment, following up to make sure all the paperwork and documentation were completed properly. His personalized attention and dedication truly make a difference.
I definitely recommend his services!
I am moving to SC and need both home owners and auto insurance .Julie made this happen! She is a pleasure to work with!
Bryan is quite customer oriented and responsive
Nice service and good prices
Julie H. was the best! She worked hard for my family,
Thanks, Tara Schroeder, for your kindness and responsible for to provide a response on time. please keep up the good work going
I would like to thank Rachan Darity for providing the insurance quote and for their patience and responsiveness in accommodating my requests. Their assistance in adjusting the details to meet my needs was greatly appreciated!
Good service, Oriana was great!!!
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
Lori was excellent to work with! She was very patient and kind and ran multiple scenarios for us and helped us navigate home owners insurance. Lori also was excellent at communicating with us in a timely fashion.
Amazing customer service!
Simple and easy....thank you!!
The information that was provided was clear and the service provider was friendly, professional, and very helpful!
Debra is excellent and extremely knowledgeable!!
Competitive prices and great customer service!!
I have worked with Charlene and Darren and they have been very helpful and it was pleasure working with both of them.
Beth helped me get my home and auto insurance. She was very knowledgeable and answered all my questions. Especially since I am moving from out of state into SC. FBC was very easy to work with.
I recently had a problem where I missed signing a form for home insurance and I received a bill after I thought everything was paid for. I called FBC and spoke to Rachan Darity. Even though it was close to 5 pm, she looked at my account and figured out the problem and called me back. She sent me the form to be signed, I signed it, and she took care of getting the bill fixed. She gave such quick service! I am very impressed with her taking care of this matter for me so fast!
First time using FBC Insurance Services. Needed homeowners insurance - contacted Darren Maloney. Darren walked us through the entire process & hooked us up with an affordable solution. We are not currently Florida residents, so it was nice to have a professional & informative local contact. Will definitely consider for future insurance needs.
Thank you Dustin Groetsch insurance agent for a great customer service and a recommendation of my home insurance policy. Very professional and helpful
I used FBC for my home insurance, and during that period, I had no issues. People there are so kind, especially Rachan Darity and Mr. Darren. Thanks both!
Wow! Between Tara and Rachan -what a team! Quick, efficient and friendly. Been with FBC since we bought the house, Steady as she goes. 5 stars? In our book-7!