Excellent communications and emphasis on customer service as well as finding us a low rate

Absolutely stellar service from Kyle! 🌟 From the moment I called, he was friendly, professional, and incredibly knowledgeable. He answered all my questions with patience and made the whole process smooth and stress-free. It’s rare to find someone who genuinely cares—Kyle truly went above and beyond. Thanks, tremendous thanks for your help Kyle P!!

Lori was excellent to work with! She was very patient and kind and ran multiple scenarios for us and helped us navigate home owners insurance. Lori also was excellent at communicating with us in a timely fashion.

This was a very easy process. Debra made the change painless.
I enjoy working with her.

Trina has been such an amazing help. I would not have been able to navigate through the insurance process without her. FBC Insurance Services will literally have you covered!

Friendly and polite, and quick response!

Vanita at FBC Insurance Services was the best. She was patient when our builder had delays in getting our new home started but was ready to help us select a home owner's insurance policy when it came time to close. She helped us quickly again with my daughter's townhome. She made sure all of our questions were answered and helped us close quickly. Great service.

Julie was outstanding! Took care of everything I needed!

Excellent customer service! It was a pleasure dealing with Darren Maloney who provided exceptional service and took the time to go over everything and answer all our questions! It is a breath of fresh air to find someone that takes pride in their work and is a master at follow-through! I would recommend to anyone looking for a rockstar insurance agent to contact Darren Maloney!

great experience, all questions answered - easy to choose

Trina M was so responsive, patient and knowledgeable. She even helped me to unpack the mystery of a missing policy from another carrier. I highly recommend trusting her to help you secure the best coverage and pricing for your insurance needs.

HIGHLY recommend FBC Home Insurance Services and Erick Wicker! He made the process super easy and was also available if I had questions. Thanks, Erick!

Julie was responsive and knowledgeable in guiding us through the process. Thanks,

Julie at FBC Insurance was very helpful and knowledgeable. She was easy to work with and answered all my questions. I would highly recommend FBC.

Charlene Harper, Michele Brenner and staff have been very helpful and efficient in getting back to us whenever we have questions or concerns. Very pleased!!

Very helpful! Debra did a great job!

Gephry is an amazing insurance agent. He is quick to answer any questions you may have and always available to help you. Most competitive rates in the market. Hands down, the best agency I've ever dealt with so far.

I recently had the pleasure of working with Dmytro at FBC Insurance Services, and I can honestly say he provides a level of service that is rare to find today.

Dmytro is incredibly patient and never rushes the process. He takes his time to ensure every detail is handled with care, demonstrating a level of attention to detail that gave me total confidence in my coverage. What truly sets him apart, however, is his empathy. He genuinely puts himself in your shoes and puts a lot of thought into his customers, making you feel heard and understood rather than just like another policy number.

He is the definition of professional and consistently goes above and beyond. If you are looking for an insurance agent who genuinely cares about your well-being and treats your situation with the utmost thoughtfulness, I highly recommend Dmytro. Thank you for the outstanding experience!

Trina is very helpful, prompt and an expert in her trade.

great experience working with this team

Darren Maloney at FBC Insurance Services provided outstanding service by setting us up with American Integrity insurance. He also has continued to provide stellar support after our insurance was changed over. Kudos to Darren for being awesome at customer satisfaction, would give more stars if possible!

Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...

Dustin Groetsch was so quick and efficient with finding me better quotes at a cheaper rate! He helped me save over $700 with better coverage. Dustin was very responsive and helpful through the process. I appreciate all his help!!!

Denevue Vaz Was so helpful and professional. 10/10 recommend this home insurance.

Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!

I received a second text from my mortgage company on Dec. 5th. They have not received proof of hazard insurance document page. I left a message with Michele in early October, asked her to take care of it please. Well I called yesterday and Tara answered the phone and updated me on everything and said she would take care of it. Tara sent me confirmation of everything with an email. She was so efficient, and pleasant. Thank you Tara Schroeder, your confidence in yourself gave me confidence in you.

FBC staff is very Helpful. Thank you.

Rachan Darity & Julie Honohan have been wonderful to work with! They are kind, patient, and helpful! Thanks!

Paula Yannus was excellent

Debra is great! Happily recommend!