FBC Insurance is the best in the business! The entire team is wonderful to work with and do a fantastic job

Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.

I needed to resolve my insurance issue and Julie was extremely fast in getting me the best rate available and was fast in resolving my issue. Thank you and i highly recommend you!

Gephry was timely, responsive and knowledgeable.

I received a second text from my mortgage company on Dec. 5th. They have not received proof of hazard insurance document page. I left a message with Michele in early October, asked her to take care of it please. Well I called yesterday and Tara answered the phone and updated me on everything and said she would take care of it. Tara sent me confirmation of everything with an email. She was so efficient, and pleasant. Thank you Tara Schroeder, your confidence in yourself gave me confidence in you.

Sara Rose was such a pleasure to work with. She was quick to send the documents I needed for my account and take care of my issue. Way to go Progressive:

Julie rocks! Saved me a lot of money and did all the leg work for me.

Gustavo was great to work with and went above and beyond to get my son coverage.

Trina was excellent. Thank You. I will be referring her to my over 1000 agents in the area as well.

Excellent customer service. Exceptional agent.

My insurance lapsed due to my mortgage company switching and not being notified. Tara from FBC came in and took care of business like no other. She’s the best and I thank you

Paula was great and very helpful and on top of it with multiple quotes great personality

Rachan Darity has been very helpful, very nice and prompt with answering questions. I highly recommend her as your insurance agent.

Michele Brenner in the service department is great. She responds quickly and is very helpful.

Vanita at FBC Insurance Services was the best. She was patient when our builder had delays in getting our new home started but was ready to help us select a home owner's insurance policy when it came time to close. She helped us quickly again with my daughter's townhome. She made sure all of our questions were answered and helped us close quickly. Great service.

FBC was super friendly, fast and helped me save ALOT of money on home and auto insurance. I highly recommend giving them a call. I have already referred several family members. Thank you!!

Luke Nelson did an exceptional job finding insurance coverage for our new home and cars. Mr. Nelson is professional, punctual, and pleasant to do business with. I would highly recommend him to anyone who doesn't have time to research on their own.

The information that was provided was clear and the service provider was friendly, professional, and very helpful!

It was a pleasure dealing with Tara. She made the process quick, easy and smooth. She was able to deliver exacting what I asked for. I would definitely recommend working with her and FCB Insurance.

I had bought a new car and needed to update my auto policy. My normal agent was on vacation, so I called their main line and spoke to Tara Schroeder. Tara was super friendly and pleasant to speak with. She helped me update my policy and all took less than 10 minutes! Great service! 🙂

Julie was great. Helpful, met my needs quickly and efficiently.

My experience with FBC and Gephry Pena was very good. Was happy with quotes and my options to make a choice for the best policy for my new home.

Excellent

Obie has been an absolute pleasure to work with. Great customer service, pricing and education on the insurance policies. Very content!!!

Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.

Cory Leech did a phenomenal job finding us the perfect insurance package for our family! Outstanding customer service! Defiantly could rely on getting back to us with any questions we had as soon as he'd received them. We appreciate your help 🙂

Extremely helpful and responded in a quick/timely manner every time I reached out.

Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.

My experience with FBC Insurance Services far exceeded my expectations. Trina, the insurance associate who guided me through the challenging process of finding coverage tailored to my unique needs, demonstrated exceptional professionalism and genuine care. She took the time to understand my situation, asked the right questions, and explored every possible option to ensure I had the right coverage in place.

What could have easily been an overwhelming process was made manageable, even reassuring, thanks to Trina’s patience, knowledge, and persistence. She made me feel like more than just a customer—she treated me like a person whose concerns truly mattered. I’m beyond grateful for her support and dedication, and I highly recommend her and the team at FBC Insurance Services to anyone navigating complex or customized insurance needs.

Quick, simple and clear will be the best way to describe the help that I have from Dustin Groetsch one of the team members at the costumer service, Dustin took care of everything pretty much, a really knowledgeable representative, I highly recommend FBC as insurance company.