Trina came highly recommended and was polite, professional and got everything done wisely and efficiently. Many thanks to her and this terrific and honest company.
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I had the pleasure of interacting with Mr. Dymtro Dun, Relationship Manager, on the cancellation of my insurance policy-due to sale, and a refund that was needed to be processed. I was very pleased and satisfied with his level of excellence, customer service, prompt responses and actions to get the job done. Thank you Dymtro!
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Recommend vanitta 100%
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Debra is very helpful, pleasant and knowledgeable. Highly recommend her.
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Quick response and explanation of terms
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FBC Insurance is the best in the business! The entire team is wonderful to work with and do a fantastic job
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Charlene Harper was amazing. Her knowledge in the industry and professional customer service is outstanding. She made the impossible possible. I am truly thankful to have done business with her. She went above and beyond.
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I recently had the pleasure of working with Dmytro at FBC Insurance Services, and I can honestly say he provides a level of service that is rare to find today.
Dmytro is incredibly patient and never rushes the process. He takes his time to ensure every detail is handled with care, demonstrating a level of attention to detail that gave me total confidence in my coverage. What truly sets him apart, however, is his empathy. He genuinely puts himself in your shoes and puts a lot of thought into his customers, making you feel heard and understood rather than just like another policy number.
He is the definition of professional and consistently goes above and beyond. If you are looking for an insurance agent who genuinely cares about your well-being and treats your situation with the utmost thoughtfulness, I highly recommend Dmytro. Thank you for the outstanding experience!
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Very friendly
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Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
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We unexpectedly were informed that we were being dropped by our insurance carrier. My husband had been with them for 47 years! Needless to say, we were very nervous looking for a new carrier. Trina had our backs during the whole process and helped us find a new carrier for both our homeowners and automobile coverage. Thank you!
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Very understanding and knowledgeable
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Bryan Pena is amazing to work with!
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great experience working with this team
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Great service. We got everything we needed. Thanks!
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Very efficient and professional - get the job done!
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Vanita at FBC Insurance is incredible, and so extremely helpful! My wife and I purchased a new build and are moving to Florida, and Vanita and FBC removed so much stress by finding extremely affordable insurance options for us. Vanita was always responsive, day or night, and was key to us finding the right insurance. I could not recommend her and FBC insurance enough! They are professional, kind, and always on top of it
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Thank you so much.
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Great working with the folks here.
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Paula was very helpful with our home insurance for our new home purchase. She was very responsive and pleasant. Wonderful to work with! Thank you!
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Sara Rose was such a pleasure to work with. She was quick to send the documents I needed for my account and take care of my issue. Way to go Progressive:
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I just renewed my Homeowners insurance and was able to speak to a person. Michele Brenner was very responsive and fulfilled my request in a timely manner. Thank you Michele.
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Michele with FBC insurance services was extremely helpful and patient answering all of my questions and found us the best quote. Would highly recommend her to help find your next home insurance policy! Thanks Michele 😊
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Professional and efficient
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Enjoyed working with Julie at FBC Insurance. She was very knowledgeable and addressed all of our questions regarding home and flood insurance. Very responsive with call backs as well. Highly recommend Julie!
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Obtained a great insurance rate in a matter of minutes!
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Trina has been such an amazing help. I would not have been able to navigate through the insurance process without her. FBC Insurance Services will literally have you covered!
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Jeff was friendly knowledgeable and helpful
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Thank you for the quick quote and new policy that gave me more coverage for the same price! Thank you Julie Honohan and the FBC Team.
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Paula was just great. Professional and very couteous
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