Very professional and customer oriented. Great service!
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A pleasure to work with!
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Excelente experiencia con Patricia de FBC Insurance Services. Llevo trabajando con ella desde el año 2022 y durante todo este tiempo siempre ha sido muy atenta, amable y profesional.
Lo que más valoro es que su atención no termina después de contratar la póliza. Patricia continúa asesorándome, respondiendo mis dudas y ayudándome a buscar las mejores opciones de seguro para mi hogar de acuerdo con mis necesidades.
Recomiendo totalmente a Patricia y a FBC Insurance Services por su excelente atención y compromiso con sus clientes. ¡Muchas gracias por todos estos años de apoyo y excelente servicio! 💫
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Debra has been excellent to work with and very responsive
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Excellent, Fast, and Informative service. They helped us make our decision as painless as possible!
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Great service, they saved me over $300/month, yes that's right, over $3,600 a year on my previous company. Same coverage, different company, better customer service. Highly recommended.
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Everything went great
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great experience, all questions answered - easy to choose
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Thanks 🙏🏻
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FBC was super friendly, fast and helped me save ALOT of money on home and auto insurance. I highly recommend giving them a call. I have already referred several family members. Thank you!!
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I had bought a new car and needed to update my auto policy. My normal agent was on vacation, so I called their main line and spoke to Tara Schroeder. Tara was super friendly and pleasant to speak with. She helped me update my policy and all took less than 10 minutes! Great service! 🙂
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Very helpful! Debra did a great job!
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Overall great experience working with Darrin Maloney
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Great experience and very helpful team.
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Quick, simple and clear will be the best way to describe the help that I have from Dustin Groetsch one of the team members at the costumer service, Dustin took care of everything pretty much, a really knowledgeable representative, I highly recommend FBC as insurance company.
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Tara Schroeder and Darren Maloney with FBC Insurance Services were very helpful regarding insurance quotes and coverage. They both provided very quick updates throughout the process. Great customer service.
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Very friendly
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Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.
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I wanted to give a great review as Dustin really just helped me out. Coming close on my renters insurance renewal, he made the process so smooth and easy. He followed up via phone and email to make sure all was settled. I could tell he genuinely cared that I felt everything was taken care of! Absolutely recommend working with Dustin!
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great experience working with this team
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smooth experience
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Jason and Lori Davis with FBC Insurance Services are great to work with, extremely knowledgeable with a constantly changing industry, and have a great network of underwriters to get the best rates available. Highly recommended!
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Charlene was very informative and helpful.
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We have had very positive experiences with this team of professionals. In particular, Julie was very responsive to our inquiries and provided us with everything we needed with viable options and favorable quotes. Even after binding the policy, when most others basically just move onto the next, Julie continued to provide excellent customer service with our other questions and requests. Her prompt responses truly shocked us. In an oversaturated market, more often than not it takes multiple follow ups to achieve any type of resolution. Imagine our surprise when our one email was promptly answered and the question was resolved same day! We definitely recommend this team to assist with insurance needs.
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Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
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Had a great experience with Luke Nelson at FBC Insurance. Wow! I was really overpaying with my previous carrier. Luke compared rates with several carriers and got me the most coverage with least amount of cost. Saving me big money each month or our cars and home. Cannot say enough good things about my experience. Highly recommend!
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Vanita was extremely helpful and found competitive quotes for both homeowners and auto, without sacrificing coverage.
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We’re new to the area and needed homeowners insurance and we used FBC. We worked with Charlie Gutierrez and he was a tremendous help with some of the issues we were having. We’re very grateful for the help from FBC.
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Thank you Michelle Brenner for all your help. It has been a pleasure working with you.
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I received outstanding customer service from Oriana B. She was prompt, professional and responded quickly to my questions. Her attention to detail went above and beyond and was truly appreciated.
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