Extremely helpful and responded in a quick/timely manner every time I reached out.
Debra was very thorough explaning all my options and easy to work with!
Gephry was timely, responsive and knowledgeable.
Great customer service and personable agent . Jeff was very helpful getting the insurance policy on our new home done quickly so we could close
Julie was outstanding! Took care of everything I needed!
Debra McCann is very knowledgeable and it’s pleasure to do business with her.
The process was seamless and I get the required coverage at a good rate.
I would like to thank Rachan Darity for providing the insurance quote and for their patience and responsiveness in accommodating my requests. Their assistance in adjusting the details to meet my needs was greatly appreciated!
Bryan was excellent to work with and helped me find the best rate for my homeowners insurance.
My experience has been most positive and stress free. My agent Charlene is very knowledgeable and patient. I love working with her.
I have had the most wonderful person who has helped me so much I could never thank her enough! Her name is Patricia Gutierrez.. I am elderly and disabled and she helps me by staying in touch with me to remind me of what I need to do and she has gone above and beyond to help me. She is so kind to me. She is patient. She has wonderful qualities and you need her!!! Thank you Patricia! many many times-thank you
Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
We had a fantastic experience working with Obson from FBC Insurance Services. He was professional, knowledgeable, and took the time to understand our needs. His clear explanations and personalized approach helped us secure the right coverage for our homeowner, flood, and golf cart insurance. We felt confident in his recommendations, and his exceptional customer service made the whole process easy and stress-free. Highly recommend!
The experience was smooth and easy and at a good rates.
Excellent, Fast, and Informative service. They helped us make our decision as painless as possible!
FBC Home Insurance has a seamless process to acquire competitive rate insurance. Top that with wonderful customer support and you have a winning formula. Recently, Michele Brenner helped me with a situation where my lender sold my mortgage to another company and the new company didn't get the information about FBC for escrow payments. The annoyance of delay in payment almost resulted in a cancellation of my FBC policy. Luckily a quick call and chat with Michele and my policy was re-instated with a successful escrow disbursement from my new lender.
I recently had an opportunity to work with Luke Nelson with FBC Insurance Services on finding me better pricing on my car insurance. From the initial phone call, Luke responded immediately, he gathered my information and within a short amount of time sent me a quote. Not only was Luke, prompt, reliable, courteous, and professional but he did an outstanding job of saving me several hundreds of dollars on my car insurance without me having to scrimp on my coverage. I would HIGHLY recommend Luke for any of your insurance needs and will definitely spread the word!! Cheryl
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
I’ve been very pleased with Jeremy and Michele who have both assisted myself in insurance quotes, policy cancellations. They took care of everything and did so promptly. Definitely recommended
Oriana Betancourt is my representative and she does such a wonderful job of keeping me informed about my policy and offers great customer service. I enjoy her as my representative, and I have referred her to several friends of mine.
Extremely patient, supportive and informative. Customer friendly and does everything possible to meet the customer needs. Outstanding customer service!
FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
I needed to resolve my insurance issue and Julie was extremely fast in getting me the best rate available and was fast in resolving my issue. Thank you and i highly recommend you!
Thank you Darren Maloney. First time homebuyer here, and the process was super easy, fast and he was so informative about everything Homeowners Insurance for our brand new home. I definitely recommend him for anybody who’s a first time homebuyer or just wants somebody to be patient with them and explain things.
Great services. Debra was easily accessible and very swift in communicating with us and getting our insurance needs met.
My insurance lapsed due to my mortgage company switching and not being notified. Tara from FBC came in and took care of business like no other. She’s the best and I thank you
Charlene, my insurance agent, is wonderful! She spent a lot of time explaining the different options for home insurance with me. She is very knowledgeable and got my home insurance policy price down significantly. I am very happy!
I worked with Dustin Groetsch at FBC Insurance to find a lower cost home insurance. He was responsive and found a policy to fit my needs. He was helpful, communicative and very pleasant. He is clearly a professional who cares for his customers.
I recently had the pleasure of working with Luis Soto Garcia for my home insurance needs, and I must say, I am thoroughly impressed! From the start, Luis Soto Garcia demonstrated exceptional professionalism, knowledge, and patience, making the entire process smooth and stress-free. What stood out the most was Luis Soto Garcia's ability to clearly explain the various options and coverage details, ensuring I had a solid understanding of what I was getting. Furthermore, he took the time to listen to my specific needs and concerns, tailoring a policy that suited my situation perfectly. I highly recommend Luis Soto Garcia to anyone looking for a reliable, friendly, and attentive home insurance agent.
