Charlene was incredibly helpful in adding a new property to my existing insured property. She put in additional time on a holiday to take the steps necessary to get the best policy. So grateful for her support!
Great service, they saved me over $300/month, yes that's right, over $3,600 a year on my previous company. Same coverage, different company, better customer service. Highly recommended.
Thank you Dustin Groetsch insurance agent for a great customer service and a recommendation of my home insurance policy. Very professional and helpful
Lori was excellent to work with! She was very patient and kind and ran multiple scenarios for us and helped us navigate home owners insurance. Lori also was excellent at communicating with us in a timely fashion.
FBC Insurance Services is an amazing insurance provider. Our agent, Oriana Betancourt is always available to answer any questions you may have and always available to help you. Most competitive rates in the market. Hands down, the best agency I've ever dealt with so far. We seem to always need additional certificates and in a hurry. Oriana never lets us down and handles all requests with speed and efficiency. Thanks Oriana!
I had a great experience. Charlene Harper and as awesome!!
I was very appreciative of Erick Wicker who helped us by providing a competitive quote for homeowners insurance and we ultimately selected the company he recommended. I will absolutely use Erick again for future insurance needs.
This was hands down the best insurance experience I’ve ever had. I was in a bind and needed help right away. Dmytro helped me and not only made the process professional, efficient and simple, but my homeowners insurance premium was cut in half!!! Thank you Dmytro and FBC for making my life easier and saving me tons of money!
Every one has been helpful, patient and compassionate. I appreciate the work and effort from all team members to make this a pleasant experience despite the few hurdles and amount of documents. Thank you all!
Excellent customer service! It was a pleasure dealing with Darren Maloney who provided exceptional service and took the time to go over everything and answer all our questions! It is a breath of fresh air to find someone that takes pride in their work and is a master at follow-through! I would recommend to anyone looking for a rockstar insurance agent to contact Darren Maloney!
I am a new home owner in Florida and was referred to Debra for all my insurance needs. She was very patient and helpful through the entire process. I was very pleased with my experience.
Jeff provided outstanding customer service. He was courteous in answering questions, prompt in his responses to emails and phone calls, and followed through on commitments and follow ups. This level of service was provided over the period of 1-1/2 years even though there was no formal commitment from me at the onset, or even over a year into the construction process. His service and commitment was/is excellent and very much appreciated.
Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.
Julie was responsive and knowledgeable in guiding us through the process. Thanks,
Julie at FBC Insurance was very helpful and knowledgeable. She was easy to work with and answered all my questions. I would highly recommend FBC.
In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
Straight to the point they had a job to do and they did it and with out a don't I use them again
Debra McCann was amazing.
The team is absolutely phenomenal. Incredibly quick, worked around our timeline, made some magic happen in an unusual circumstance, and they have literally everything and everyone you would need to close and repair your new house. 10/10 would recommend.
Obtained a great insurance rate in a matter of minutes!
I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
Cory Leech did a phenomenal job finding us the perfect insurance package for our family! Outstanding customer service! Defiantly could rely on getting back to us with any questions we had as soon as he'd received them. We appreciate your help 🙂
Charlene Harper always goes over and beyond to help find the best policy for your family. She will do anything and everything she can to help you. She is a great asset to your company.
Amazing customer service!
I recently had to shop for new auto insurance. I reached out to FBC Insurance Services to start the process. The agent, Obson Ibssa, was very helpful and attentive. My insurance would expire on a Monday, but when I contacted him on Friday he was very determined to help me find the best quote available. It was a pleasure working with Obson, even on a late Friday and during the weekend to complete the whole process. Thanks to him, I got a great deal.
I had questions about my renewal for my home owners insurance and Tara Schroeder was awesome in answering all my concerns. I would like to thank you for all your help.
Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
Julie you could not have been more kind & considerate at such a difficult time in my life ❣️ You are the epitome of what a human should be 💟 Your professionalism and knowledge is outstanding 🤗
Victoria B.
Oviedo
Murphey Rowe at FBC was amazing to work with! He was able to get me a homeowners insurance policy that met the criteria I was looking for at a great price. He was super responsive, quick, and helpful throughout the process. Highly recommend FBC and Murphey.
Very helpful with getting me started on my new home.
