Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.
It was a pleasure dealing with Tara. She made the process quick, easy and smooth. She was able to deliver exacting what I asked for. I would definitely recommend working with her and FCB Insurance.
Charlene, my insurance agent, is wonderful! She spent a lot of time explaining the different options for home insurance with me. She is very knowledgeable and got my home insurance policy price down significantly. I am very happy!
Great experience and got us a great rate.
I was in contact with Debra and she was very helpful and knowledgeable.
Charlene was incredibly helpful in adding a new property to my existing insured property. She put in additional time on a holiday to take the steps necessary to get the best policy. So grateful for her support!
My experience with FBC and Gephry Pena was very good. Was happy with quotes and my options to make a choice for the best policy for my new home.
The process with Julie was so seamless! She was prompt and attentive!
Sara Rose was such a pleasure to work with. She was quick to send the documents I needed for my account and take care of my issue. Way to go Progressive:
We had a bit of a complicated situation with our flood insurance that required a bit of back and forth with FBC to get it straight. Dmytro was our FBC person that gave us good information in a timely manner and went to bat for us with the underwriter. We couldn't be happier with our experience with Dmytro.
I was so happy with the level of customer service when shopping around for our homeowners insurance policy, Charlene H. with FBC was not only professional & knowledgeable, She was friendly & compassionate, and took the extra time to answer all of my questions, along with quickly providing us with a policy that suited our needs.
Luke Nelson did a great job handling my auto and home policies. I found his rates and coverages far superior than what was quoted me from other carriers. He was incredibly knowledgeable about the products and the process and made it super easy. Customer service skills are top-notch. Highly recommend Luke and FBC Insurance for all of your insurance needs.
Excellent service and coverage, helped ASAP when I needed form at DMV office.
Excellent customer service. Knowledgeable and courteous interaction.
Jared Cole was and has been so great to work with! He always gets back to you quickly and we saved hundreds going with Jared. So pleasant to work with. Thank you Jared keep up the great work!!!
Luke Nelson did an exceptional job finding insurance coverage for our new home and cars. Mr. Nelson is professional, punctual, and pleasant to do business with. I would highly recommend him to anyone who doesn't have time to research on their own.
Julie Honohan is an amazing agent! She is extremely thorough and very easy to work with. Thank you Julie!
Ms. Tara helped me over the phone with the renewal of my homeowner insurance. Later she sends a confirmation email. I highly appreciate her efforts in helping me out.
Ive been with FBC for over 4 years! They are professional, friendly and care about their customers. I highly recommend them. I have been dealing with Michele Brenner for my Insurance policies. She’s very friendly and professional as well and found what was best for me .
FBC Insurance is the best in the business! The entire team is wonderful to work with and do a fantastic job
This was a very easy process. Debra made the change painless.
I enjoy working with her.
Quick response and explanation of terms
I have worked with Charlene and Darren and they have been very helpful and it was pleasure working with both of them.
Paula provided wonderful, prompt, professional service.
Enjoyed working with Julie at FBC Insurance. She was very knowledgeable and addressed all of our questions regarding home and flood insurance. Very responsive with call backs as well. Highly recommend Julie!
Paula, is very helpful and a true professional.
Paula was great with providing quick and accurate insurance quotes! Service was excellent!
Great experience working with the team to get set-up for our Florida Home!
Carey Wall is all I have to say. This gentleman not only helped me immensely, he took the time to genuinely break things down with me, helped me lock in the absolute best rate and was kind, courteous and more than understanding. Carey Wall is 100% the best example of a companies best feature to their customers. The customer service! This man without a doubt deserves all of the recognition and praise. Thank you so much!