Excellent customer service. Very competitive rates. I would go with them again.
Rachan Darity & Julie Honohan have been wonderful to work with! They are kind, patient, and helpful! Thanks!
Worked with Darren M. for our Home & Flood Insurance. He was responsive, got an immediate quote at a fair rate, and was kind. I would definitely recommend to family & friends.
Quick response time always available on email, txts and gets the job done with ease.
Darren Maloney at FBC Insurance Services provided outstanding service by setting us up with American Integrity insurance. He also has continued to provide stellar support after our insurance was changed over. Kudos to Darren for being awesome at customer satisfaction, would give more stars if possible!
Gephry found us great rates, and made the whole process so simple! Thank you!
HIGHLY recommend FBC Home Insurance Services and Erick Wicker! He made the process super easy and was also available if I had questions. Thanks, Erick!
Such great service. I am a very happy customer.
Obie has been an absolute pleasure to work with. Great customer service, pricing and education on the insurance policies. Very content!!!
Great working with the folks here.
Dmytro was an incredible help to me. I was very anxious during the car-buying process and the car-swapping process in regards to insurance. He gave me quotes quickly which helped me work out budget which helped me buy the car etc. etc.
He was a stable and reasuring presence, responded quickly and checked on me a few times between communications. Dymtro has great follow-up and i really appreciated him.
Trina's professionalism, attention to detail, and how she truly cares for looking out for best interest of the insured. Had someone offer a lower quote but when Trina pointed out that it didn't cover potential risk, it opened my eyes to understanding cheap quotes have a lot of risk, you would need a trusted professional to break down the value. Count on Trina and John!
Debra is excellent and extremely knowledgeable!!
Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.
Julie was responsive and knowledgeable in guiding us through the process. Thanks,
Ms. Tara helped me over the phone with the renewal of my homeowner insurance. Later she sends a confirmation email. I highly appreciate her efforts in helping me out.
very knowledgeable and easy yo work with plus they saved me $ 500 a year on Ins and I now have Flood Ins also
Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
Thank you so much for the great service provided by Oriana Betancourt with universal home insurance. She always provides great reminders on policy renewal and due dates for premium. That really helps out on my scheduling and calendar planning. Thank you again for your great service and great policy!
Got a competitive rate and no issues so far. Great doing business with them.
I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.
I have worked with Rachan Darity over the last few weeks trying to sort out my car and home insurance with Progressive. I must say she was extremely attentive to my situation, which involved many calls to Progressive to clear up numerous issues. Rachan stayed late on the day before Thanksgiving trying to resolve my problems. She has called me every step of the way to keep me informed of her progress. Her commitment to resolving my issues was impressive. She did this with attention to detail and a pleasant interaction each time we spoke. Rachan understands the art of providing customer service. I am so pleased that I will be working with Rachan going forward. I have been very happy with FBC and will not consider working with any other company!
Julie Honohan is an amazing agent! She is extremely thorough and very easy to work with. Thank you Julie!
Very efficient and professional - get the job done!
Julie H. helped get me better coverages on home and auto at cheaper rates. I saved $700 on home and reduced hurricane deductible to 1% and $600 on auto per year. I live in FL so this is a true savings!
Tara Schroeder is terrific each and every time I had contact with her. She is indeed an asset to FBC Insurance and to its clients.
Carey Wall is all I have to say. This gentleman not only helped me immensely, he took the time to genuinely break things down with me, helped me lock in the absolute best rate and was kind, courteous and more than understanding. Carey Wall is 100% the best example of a companies best feature to their customers. The customer service! This man without a doubt deserves all of the recognition and praise. Thank you so much!