Jason and Lori Davis with FBC Insurance Services are great to work with, extremely knowledgeable with a constantly changing industry, and have a great network of underwriters to get the best rates available. Highly recommended!
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Gephry was the hero in this story. After having a horrible experience with a competitor, I called up Gephry and he was beyond professional, knowledgeable and got us a policy without any issue at all. I will recommend Gephry over and over again. 10/10. His customer service and timeliness is unmatched.
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I had the pleasure of working with Tara Schroeder. In the work that I do, it's not often that an agent works quickly, efficiently, and pleasantly to get the job done. Tara was and has been amazing through our entire process!
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Made obtaining Homeowners insurance a pleasure. Punctual, thorough and a pleasure to deal with. We will use him for our homeowners on our primary home. I would highly recommend him to anyone looking for a homeowners Insurance agent.
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Very responsive and professional.
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I had some questions this morning concerning my homeowners insurance policy. Tara Schroeder was very helpful and informative with my concern. She also followed up with an email. Thanks Tara. Mark Rumley
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Charlene Harper was very helpful, considerate and very kind.
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FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
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Great service .great communication
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Very helpful and professional!
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Tara Schroeder was very helpful getting my homeowners insurance reinstated after being out of the country and missing my deadline. So grateful!
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Very understanding and knowledgeable
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We use FBC Insurance Services for our rental policies and there is a high level of complexity and follow through. Julie Honohan is the absolutely agent I have dealt with and does what needs to be done to satisfy lenders, problem solve, etc. Most importantly (and I'm a shopper), they consistently give me the best pricing. 🙂
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We had an issue with our policy and Rachan was amazing! Helped me through every step in an extremely timely manner and really took a lot of stress off of my plate. I hope I am able to work with her in the future if there are questions about our policy! Thanks again Rachan!! - Megan
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Great, easy experience switching insurance with Debra McCann
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Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!
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Rachan is the best home owner insurance agent I have ever had...not only she help me find the most affordable insurance but also she was so so so patient with me. I appreciate you Rachan!!! Continue in that path because you ll put a lot of smile on your customers face.
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Friendly and polite, and quick response!
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Thank you Michelle Brenner for all your help. It has been a pleasure working with you.
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Extremely patient, supportive and informative. Customer friendly and does everything possible to meet the customer needs. Outstanding customer service!
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Dmytro was incredibly helpful and attentive in working with us to find a policy that fit our needs. He was diligent in following up throughout the process until it was complete. We will continue to work with FBC.
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Charlene did a great job explaining our insurance options, it was a pleasure working with her!!!
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I am amazed at the customer service and professionalism of Dustin Groetsch. Working with Dustin was a smooth and seamless experience. Everything was handled professionally and on time. Dustin made the process easy and stress-free.Communication was clear, and everything went smoothly from start to finish. Excellent from start to finish will recommend him 100% go above and beyond and takes care of all the naggin process in between. Dustin has proven to be Manager material and beyond.
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If you are looking for fantastic help with your insurance, I strongly recommend Michele Brenner at FBC. She's smart, responsive, and very creative in helping you put together a complete coverage plan!
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Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
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Jared Cole was and has been so great to work with! He always gets back to you quickly and we saved hundreds going with Jared. So pleasant to work with. Thank you Jared keep up the great work!!!
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Tara assisted me with getting my homeowner’s insurance policy over to the mortgage company after I was advised they didn't have proof of my coverage. Tara immediately sent over the information and stayed on the phone with me until she received confirmation that the declaration was received. Tara was very patient and professional and provided excellent customer service!
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Competitive prices and great customer service!!
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Always there to answer your questions and get satisfactory response
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The experience was smooth and easy and at a good rates.
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