This is a great business. Lately, I have especially been helped by Account Executive Tara Schroeder, a very nice lady who took care of my issue immediately. I'm 63, and this is the best insurance service I have ever had.
Paula, is very helpful and a true professional.
Charlene Harper with FBC Insurance is just wonderful to work with. We were needing to obtain homeowners insurance for my elderly parent's home and Charlene made it a very easy process. She is knowledgeable, organized, really professional, gives great advice (guided me every step through a tricky situation) and she is a “problem-solver”! I know that she spent a lot of time working on my parent’s situation and I am so grateful. We definitely were in good hands with Charlene Harper and FBC.
These guys really understand Customer Service.
Great Job!
Dustin Groetsch was helpful with my auto policy renewal. He returned my call on a Friday afternoon near closing time and made me feel as if I was calling early on Monday. He answered all of my questions thoroughly taking his time and not acting as if I was bothering him. Dustin was great!!!
Nice service and good prices
Erick Wicker is my new insurance guy. He reviewed all my policies home and auto and saved me a lot of money. I had not taken the time to review my policies over a few years. I called the office for a separate concern and a week later I made some of the changes Erick suggested and I’m very happy I spoke with Erick. If you need insurance information make sure you speak with Erick.
very knowledgeable and easy yo work with plus they saved me $ 500 a year on Ins and I now have Flood Ins also
I had bought a new car and needed to update my auto policy. My normal agent was on vacation, so I called their main line and spoke to Tara Schroeder. Tara was super friendly and pleasant to speak with. She helped me update my policy and all took less than 10 minutes! Great service! 🙂
Debra McCann has been very helpful navigating the the treacherous waters of homeowners insurance!
I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!
Great service and help from Bryan Pena.
Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
If you are looking for fantastic help with your insurance, I strongly recommend Michele Brenner at FBC. She's smart, responsive, and very creative in helping you put together a complete coverage plan!
The process with Julie was so seamless! She was prompt and attentive!
Great, easy experience switching insurance with Debra McCann
Vanita is the best. She deals with our personal and business insurance and I highly recommend her.
Simple and easy....thank you!!
Charlene Harper provided exceptional service by explaining all my coverage options and their claim process; all while providing excellent customer service. Charlene was professional, responsive and extremely helpful.
Very professional and responsive!
I’ve been very pleased with Jeremy and Michele who have both assisted myself in insurance quotes, policy cancellations. They took care of everything and did so promptly. Definitely recommended
Great service, they saved me over $300/month, yes that's right, over $3,600 a year on my previous company. Same coverage, different company, better customer service. Highly recommended.
Paula and Tara are amazing ! Been working with FBC Insurance Services for 2 years so far and I am a happy customer. Strongly recommend !
I had a great experience. Charlene Harper and as awesome!!
We use FBC Insurance Services for our rental policies and there is a high level of complexity and follow through. Julie Honohan is the absolutely agent I have dealt with and does what needs to be done to satisfy lenders, problem solve, etc. Most importantly (and I'm a shopper), they consistently give me the best pricing. 🙂
I recently had an opportunity to work with Luke Nelson with FBC Insurance Services on finding me better pricing on my car insurance. From the initial phone call, Luke responded immediately, he gathered my information and within a short amount of time sent me a quote. Not only was Luke, prompt, reliable, courteous, and professional but he did an outstanding job of saving me several hundreds of dollars on my car insurance without me having to scrimp on my coverage. I would HIGHLY recommend Luke for any of your insurance needs and will definitely spread the word!! Cheryl
I had the pleasure of interacting with Tara Schroeder at FBC Home Insurance Services yesterday. While the circumstances were unfortunate, having to report damages to my home from a recent storm, her professionalism and friendly demeanor really made the best out of a bad situation. I have received services from FBC for all of my insurance needs for the past year and have had a great experience with every interaction. I highly recommend FBC because of team members like Tara.
I recently reached out to Agent CHARLENE HARPER in Titusville FL. As always, she quickly responded and addressed my questions and issues in a most professional manner. It has been a pleasure to deal with a representative of your company that is so very efficient and cordial.
The process was seamless and I get the required coverage at a good rate.
Darren Maloney at FBC Insurance Services provided outstanding service by setting us up with American Integrity insurance. He also has continued to provide stellar support after our insurance was changed over. Kudos to Darren for being awesome at customer satisfaction, would give more stars if possible!
