FBC has been a very responsible and professional insurance firm to work with. Dustin Groetsch was very helpful and prompt in assisting me in finalizing paperwork during the recent sale of a property I owned. Thanks, Dustin and team!
Cory was super helpful with getting us better rate and coverage!
Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.
Great, easy experience switching insurance with Debra McCann
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
It was easy! Great experience!
I was shopping around for home insurance. When i remembered that i was previously helped by fbc on insurance when i purchased my home 2 years ago. They made it very easy stress free. They compare numerous agency and found me the best price. I gave them a call and while talking about my current coverage i was assured my current coverage is still the best lowest price around. I was helped by Michele Brenner very polite and helpful she got back to me fast through email which was great. Thanks again FBC on your great customer service.
Thank you to Rachan Darity at FBC- she has the best customer service, and is always prompt, reliable, and professional. She has helped me find the best rates and products for years. I will definitely keep FBC , and Rachan, on my go-to list.
I use this company for my home insurance and they’ve been great. Specifically Luis and Rachan. Very helpful, responsive & solved my issue I had quickly.
Murphey Rowe at FBC was amazing to work with! He was able to get me a homeowners insurance policy that met the criteria I was looking for at a great price. He was super responsive, quick, and helpful throughout the process. Highly recommend FBC and Murphey.
Dustin took the time to look over my policy and after review we were able to reduce my premium. I can appreciate his follow up!
FBC Insurance Services is WORLD CLASS. Prompt. Professional. Courteous. Give them a call and give them an opportunity to meet your coverage needs.
I would like to give a big Kudo to Charlene Harper who assisted me with a problem with my home insurance policy. She worked diligently with me and others within FBC to ensure my mortgage insurance policy would not lapse. She kept me informed every step of the way. She was also very friendly and easy to understand throughout the process. Ms. Harper is definitely an asset to your company.
I recently had the pleasure of working with Luis Soto Garcia for my home insurance needs, and I must say, I am thoroughly impressed! From the start, Luis Soto Garcia demonstrated exceptional professionalism, knowledge, and patience, making the entire process smooth and stress-free. What stood out the most was Luis Soto Garcia's ability to clearly explain the various options and coverage details, ensuring I had a solid understanding of what I was getting. Furthermore, he took the time to listen to my specific needs and concerns, tailoring a policy that suited my situation perfectly. I highly recommend Luis Soto Garcia to anyone looking for a reliable, friendly, and attentive home insurance agent.
As both a mortgage broker and a homeowner, I know how important affordable and sufficient coverages are when it comes to homeowners insurance. Regardless of who I work with at FBC, I always have a positive experience.
I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.
Luke Nelson has been very helpful in putting into place auto and home insurance for me. He has been knowledgeable and professional as an agent. I will always reach out to him going forward when I have insurance questions.
Glae LaLuzerne is an absolute gem to work with. Super polite, professional, and stayed with me while I got my difficult situation handled in a manner that was very beneficial and helpful to me. Could not recommend her more highly!!
Update: if I could give more stars I would! I had another issue that required immediate attention and Tara Schroeder completely rocked it! Highly recommend this organization for everyone and I'll be sure to be a longtime customer!! Thank you again for your hard work, dedication, and support!
Great service, start to finish
Quick, simple and clear will be the best way to describe the help that I have from Dustin Groetsch one of the team members at the costumer service, Dustin took care of everything pretty much, a really knowledgeable representative, I highly recommend FBC as insurance company.
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
We’re new to the area and needed homeowners insurance and we used FBC. We worked with Charlie Gutierrez and he was a tremendous help with some of the issues we were having. We’re very grateful for the help from FBC.
FBC staff is very Helpful. Thank you.
Great experience and very helpful team.
Excellent customer service. Knowledgeable and courteous interaction.
Charlene was very helpful and on top of any question I had!
Darren was extremely knowledgeable and also quite personable. I suggest using him as broker for all insurance needs!
Very easy and quick! Numbers were great and I am happy with the results.
Bryan Pena is excellent and very helpful with our insurance needs.Thank you
