Trina's professionalism, attention to detail, and how she truly cares for looking out for best interest of the insured. Had someone offer a lower quote but when Trina pointed out that it didn't cover potential risk, it opened my eyes to understanding cheap quotes have a lot of risk, you would need a trusted professional to break down the value. Count on Trina and John!
Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
As both a mortgage broker and a homeowner, I know how important affordable and sufficient coverages are when it comes to homeowners insurance. Regardless of who I work with at FBC, I always have a positive experience.
I’ve been working with Michelle Brenner and there wasn’t a time that I emailed her or had a question where she didn’t get back to me. Prompt and quick as well as letting me know what my options were. I wish all sales were as easy as she makes them. Highly recommend Michelle at FBC Home Ins.
Debra was very thorough explaning all my options and easy to work with!
It was a pleasure to work with Dustin at FBC Insurance. He was super timely with all his responses and he crafted a policy that worked for our needs. Thank you!
I was so happy with the level of customer service when shopping around for our homeowners insurance policy, Charlene H. with FBC was not only professional & knowledgeable, She was friendly & compassionate, and took the extra time to answer all of my questions, along with quickly providing us with a policy that suited our needs.
Gephry is an amazing insurance agent. He is quick to answer any questions you may have and always available to help you. Most competitive rates in the market. Hands down, the best agency I've ever dealt with so far.
I had a great experience. Charlene Harper and as awesome!!
Gustavo Flores has been extremely helpful with keeping my flood insurance current. I wasn’t aware it had expired, and thanks to his quick response to my billing inquiry he could pay it for me within the company’s grace period.
He is very pleasant and a pleasure to work with.
It was great working with Mr. Luke Nelson and FBC insurance for our home. Would highly recommend this company for insurance purposes.
Dmytro was an incredible help to me. I was very anxious during the car-buying process and the car-swapping process in regards to insurance. He gave me quotes quickly which helped me work out budget which helped me buy the car etc. etc.
He was a stable and reasuring presence, responded quickly and checked on me a few times between communications. Dymtro has great follow-up and i really appreciated him.
Michele Brenner is amazing! She was able to get us a quote within hours, explained all our options and got us a new insurance policy within hours. The process was so simple and easy. Michele was professional and speedy. She was on top of our requests and needs!!
Very professional and customer oriented. Great service!
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
Absolutely stellar service from Kyle! 🌟 From the moment I called, he was friendly, professional, and incredibly knowledgeable. He answered all my questions with patience and made the whole process smooth and stress-free. It’s rare to find someone who genuinely cares—Kyle truly went above and beyond. Thanks, tremendous thanks for your help Kyle P!!
Excellent service. Everything went smoothly.
Oriana Betancourt is my representative and she does such a wonderful job of keeping me informed about my policy and offers great customer service. I enjoy her as my representative, and I have referred her to several friends of mine.
Great working with the folks here.
Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
The entire team is so so GREAT TO WORK WITH. SUPERIOR . I could not had a better group of total PROFESSIONAL'S. They are the ABSOLUTELY MARVELLOUS.
I had the pleasure of working with Tara Schroeder. In the work that I do, it's not often that an agent works quickly, efficiently, and pleasantly to get the job done. Tara was and has been amazing through our entire process!
I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.
The experience was smooth and easy and at a good rates.
I had an excellent experience with my insurance agent. From the very beginning, he was extremely kind, professional, and always willing to help. He took the time to prepare several quotes for me, including one with Geico, so I could compare options and choose the one that best fit my budget.
He was always available and showed genuine commitment, following up to make sure all the paperwork and documentation were completed properly. His personalized attention and dedication truly make a difference.
I definitely recommend his services!
I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
I needed to resolve my insurance issue and Julie was extremely fast in getting me the best rate available and was fast in resolving my issue. Thank you and i highly recommend you!
Charlene Harper always goes over and beyond to help find the best policy for your family. She will do anything and everything she can to help you. She is a great asset to your company.
With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.
