When we needed some changes on our HO policy lowering coverage and adding additional loss payee, Rachan Darity immediately jumped on it and sent us everything within 24 hours. It is not often that you contact an agent these days and get such prompt responses and service. We appreciate the quick and efficient communication.
I wanted to give a special thanks to Erick Wicker who provided me exceptional customer service on my auto insurance quotes. I was able to choice from at least 3 cheaper competitors than the current insurance company that covered me. Thanks again!
Charlene was very helpful and on top of any question I had!
Nice service and good prices
Sales Rep. Paula Tannus was very professional and on time in providing me with information which allowed me to make an informed decision.
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
FBC staff is very Helpful. Thank you.
Charlene, my insurance agent, is wonderful! She spent a lot of time explaining the different options for home insurance with me. She is very knowledgeable and got my home insurance policy price down significantly. I am very happy!
Vanita at FBC Insurance is incredible, and so extremely helpful! My wife and I purchased a new build and are moving to Florida, and Vanita and FBC removed so much stress by finding extremely affordable insurance options for us. Vanita was always responsive, day or night, and was key to us finding the right insurance. I could not recommend her and FBC insurance enough! They are professional, kind, and always on top of it
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.
I had questions about my renewal for my home owners insurance and Tara Schroeder was awesome in answering all my concerns. I would like to thank you for all your help.
Bryan was awesome and very funny. I love working with him on my new house.
Julie was outstanding! Took care of everything I needed!
It was great working with Mr. Luke Nelson and FBC insurance for our home. Would highly recommend this company for insurance purposes.
Excellent, Fast, and Informative service. They helped us make our decision as painless as possible!
Michele with FBC insurance services was extremely helpful and patient answering all of my questions and found us the best quote. Would highly recommend her to help find your next home insurance policy! Thanks Michele 😊
Bryan Pena is amazing to work with!
Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
Good service. Did everything I needed. Very helpful.
Charlene Harper, Michele Brenner and staff have been very helpful and efficient in getting back to us whenever we have questions or concerns. Very pleased!!
Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.
FBC Home Insurance has a seamless process to acquire competitive rate insurance. Top that with wonderful customer support and you have a winning formula. Recently, Michele Brenner helped me with a situation where my lender sold my mortgage to another company and the new company didn't get the information about FBC for escrow payments. The annoyance of delay in payment almost resulted in a cancellation of my FBC policy. Luckily a quick call and chat with Michele and my policy was re-instated with a successful escrow disbursement from my new lender.
Trina was amazing! She was very professional, knowledgeable, prompt and accurate. Also, Trina was extremely patient with all of our many questions and requests. Great experience! Great service!
Michele Brenner in the service department is great. She responds quickly and is very helpful.
Paula is an excellent agent. She listens to your needs, wants, and ensures that tou have affordable coverage.
Debra McCann is very knowledgeable and it’s pleasure to do business with her.
Paula and Tara are amazing ! Been working with FBC Insurance Services for 2 years so far and I am a happy customer. Strongly recommend !
Tara Schroeder was so easy to work with and is so responsive!