Grace
I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
6/09/2023
Linda
With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.
4/07/2023
Barbara
I received a second text from my mortgage company on Dec. 5th. They have not received proof of hazard insurance document page. I left a message with Michele in early October, asked her to take care of it please. Well I called yesterday and Tara answered the phone and updated me on everything and said she would take care of it. Tara sent me confirmation of everything with an email. She was so efficient, and pleasant. Thank you Tara Schroeder, your confidence in yourself gave me confidence in you.
12/08/2023
John
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
2/14/2023
Walter
Excellent communication, friendly and effective service!
3/21/2024
Yamuna
It was great working with Mr. Luke Nelson and FBC insurance for our home. Would highly recommend this company for insurance purposes.
2/13/2024
Ken
Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
2/14/2023
Jose
Wow! Between Tara and Rachan -what a team! Quick, efficient and friendly. Been with FBC since we bought the house, Steady as she goes. 5 stars? In our book-7!
11/15/2023
William
Debra was very thorough explaning all my options and easy to work with!
2/14/2023
Quita
Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!
9/16/2023
joseph
Debra was great. Good quote and fast response. Look forward to doing business with her.
3/14/2023
Jeffery
The entire team is so so GREAT TO WORK WITH. SUPERIOR . I could not had a better group of total PROFESSIONAL'S. They are the ABSOLUTELY MARVELLOUS.
5/26/2023
Jo-Ann
I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.
4/24/2024
Omkar
Ms. Tara helped me over the phone with the renewal of my homeowner insurance. Later she sends a confirmation email. I highly appreciate her efforts in helping me out.
6/30/2023
Richard
Going through your first home purchase is stressful. FBC insurance are amazing. Julie Honohan took care of my insurance. She did everything electronically because I'm hours away. I definitely recommend it and would ask for Julie personally. She's polite and professional.
1/27/2024
Suthida
I started working with Michele B. As my personal insurance agent and she’s been invaluable. I saved money with everything she found for me, and she answers all of my questions regarding what I should consider for my home, borrowing cars while I travel, signing up my daughter for when she started driving, and so much more. She never complains about the amount of questions I ask and is extremely knowledgeable! Thank you!
4/18/2023
Belinda
Got me the correct insurance in about 10 minute. Very quick and professional
1/26/2024
David
Extremely helpful and responded in a quick/timely manner every time I reached out.
12/28/2023
Vivian
The process was seamless and I get the required coverage at a good rate.
1/29/2024
Luis
Very helpful with getting me started on my new home.
2/24/2024
Lisa
Competitive prices and great customer service!!
3/14/2023
Katy
Very professional and responsive!
6/26/2023
Enrique
Charlene Harper was amazing. Her knowledge in the industry and professional customer service is outstanding. She made the impossible possible. I am truly thankful to have done business with her. She went above and beyond.
10/12/2023
Merve
Tara Schroeder was so easy to work with and is so responsive!
4/07/2023
Melissa
Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
1/19/2024
Erik
FBC was amazing, specifically Vanita Tauro. My wife and I purchased a new home and Vanita was there every step of the way to help. She was punctual, knowledgeable, and worked through every hour to get you answers. Every question I had she knew the answer to and helped us get amazing home owners and even helped us save $1,000 on car insurance! Highly recommend, call and ask for Vanita Tauro.
3/09/2024
Mercedes
Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
5/25/2023
Ryhan
Michele with FBC insurance services was extremely helpful and patient answering all of my questions and found us the best quote. Would highly recommend her to help find your next home insurance policy! Thanks Michele 😊
4/20/2023
Melodie
Charlene was very helpful and on top of any question I had!
4/12/2024
Fenix
Obtained a great insurance rate in a matter of minutes!
5/21/2023