Great company to work with! Trey Adams is very knowledgeable and quick to respond to my questions!
Charlen Harper, I thank you for the Awesome, amazing,customer service!!! I called feeling very stressed about a service I requested previously …Immediately talking with you I felt very at ease. I highly recommend FBC… I hope what ever new clients the company receive…I hope they have the pleasure to speak with you!!
Very helpful! Debra did a great job!
I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
Great service from FBC Insurance and Jeremy!
Dustin Groetsch Made everything pleasant!
Got a competitive rate and no issues so far. Great doing business with them.
Excellent customer service. Knowledgeable and courteous interaction.
Got me the correct insurance in about 10 minute. Very quick and professional
Rachan Darity & Julie Honohan have been wonderful to work with! They are kind, patient, and helpful! Thanks!
Glae LaLuzerne is an absolute gem to work with. Super polite, professional, and stayed with me while I got my difficult situation handled in a manner that was very beneficial and helpful to me. Could not recommend her more highly!!
Update: if I could give more stars I would! I had another issue that required immediate attention and Tara Schroeder completely rocked it! Highly recommend this organization for everyone and I'll be sure to be a longtime customer!! Thank you again for your hard work, dedication, and support!
Professional, available, knowledgeable and prices are reasonable.
Gustavo Flores has been extremely helpful with keeping my flood insurance current. I wasn’t aware it had expired, and thanks to his quick response to my billing inquiry he could pay it for me within the company’s grace period.
He is very pleasant and a pleasure to work with.
Excellent customer service! It was a pleasure dealing with Darren Maloney who provided exceptional service and took the time to go over everything and answer all our questions! It is a breath of fresh air to find someone that takes pride in their work and is a master at follow-through! I would recommend to anyone looking for a rockstar insurance agent to contact Darren Maloney!
I had some questions this morning concerning my homeowners insurance policy. Tara Schroeder was very helpful and informative with my concern. She also followed up with an email. Thanks Tara. Mark Rumley
Gephry was courteous and very thorough in working through our out of state move to Florida.
Sales Rep. Paula Tannus was very professional and on time in providing me with information which allowed me to make an informed decision.
I recently had a problem where I missed signing a form for home insurance and I received a bill after I thought everything was paid for. I called FBC and spoke to Rachan Darity. Even though it was close to 5 pm, she looked at my account and figured out the problem and called me back. She sent me the form to be signed, I signed it, and she took care of getting the bill fixed. She gave such quick service! I am very impressed with her taking care of this matter for me so fast!
I had bought a new car and needed to update my auto policy. My normal agent was on vacation, so I called their main line and spoke to Tara Schroeder. Tara was super friendly and pleasant to speak with. She helped me update my policy and all took less than 10 minutes! Great service! 🙂
Very helpful,answered all my questions and concerns. Friendly staff.
Great experience with a knowledgeable and responsive agent on top of a great price!
Briana and Evelyn were very helpful and responded in a timely manner.
Paula is an excellent agent. She listens to your needs, wants, and ensures that tou have affordable coverage.
the best insurance agent that i delt with, Mr. Ramon was amazing.
Great customer service and great rates!
Beth Turner was very professional, highly responsive and very accommodating during the whole policy application-approval process.
My mortgage company sold my current policy to a new company. I found out that my home Hazard Insurance had lapsed and not been paid by the new company. I made contact with Patricia Gutierrez from FBC who was amazing and helped me correct the situation within minutes. I am very pleased with the service she provided and grateful that she assisted me.