I had to get renters insurance, so I was put in contact with Michele Brenner. She responded same day and helped me secure the right insurance in an extremely fast manner. She made the process effortless and I’m truly grateful for her assistance. I highly recommend Michele and FBC Home Insurance Services!
Glae LaLuzerne is an absolute gem to work with. Super polite, professional, and stayed with me while I got my difficult situation handled in a manner that was very beneficial and helpful to me. Could not recommend her more highly!!
Update: if I could give more stars I would! I had another issue that required immediate attention and Tara Schroeder completely rocked it! Highly recommend this organization for everyone and I'll be sure to be a longtime customer!! Thank you again for your hard work, dedication, and support!
Excellent communications and emphasis on customer service as well as finding us a low rate
Great service from FBC Insurance and Jeremy!
Rachan Darity has been very helpful, very nice and prompt with answering questions. I highly recommend her as your insurance agent.
Tara Schroeder was so easy to work with and is so responsive!
I use FBC for all of my insurance needs, they are professional, and their customer service is top-notch. Michelle is super helpful and always on top of my coverages.
FBC has been a very responsible and professional insurance firm to work with. Dustin Groetsch was very helpful and prompt in assisting me in finalizing paperwork during the recent sale of a property I owned. Thanks, Dustin and team!
Oriana Betancourt provided excellent customer service. She is extremely easy to work with and very prompt in her responses/follow-up. Thank you for all of your assistance!
Debra was so helpful not only finding use an auto policy with better rates than our previous carrier, but also increased coverages. Less premium and better coverage - that's awesome! Thank you Debra!!!
Gustavo was great to work with and went above and beyond to get my son coverage.
Gephry was available and responsive when we needed assistance.
Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!
Charlene was very helpful and on top of any question I had!
First time using FBC Insurance Services. Needed homeowners insurance - contacted Darren Maloney. Darren walked us through the entire process & hooked us up with an affordable solution. We are not currently Florida residents, so it was nice to have a professional & informative local contact. Will definitely consider for future insurance needs.
We were so happy with the friendly, professional and caring service. Great communication as to our options. Terrific follow-up as well. We would definitely recommend
I received outstanding customer service from Oriana B. She was prompt, professional and responded quickly to my questions. Her attention to detail went above and beyond and was truly appreciated.
Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
Julie Honohan is an amazing agent! She is extremely thorough and very easy to work with. Thank you Julie!
Competitive prices and great customer service!!
Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
Charlene Harper with FBC Insurance is just wonderful to work with. We were needing to obtain homeowners insurance for my elderly parent's home and Charlene made it a very easy process. She is knowledgeable, organized, really professional, gives great advice (guided me every step through a tricky situation) and she is a “problem-solver”! I know that she spent a lot of time working on my parent’s situation and I am so grateful. We definitely were in good hands with Charlene Harper and FBC.
Professional, available, knowledgeable and prices are reasonable.
Julie was responsive and knowledgeable in guiding us through the process. Thanks,
Paula was knowledgeable and provided options that were easy to review and compare
Murphey Rowe at FBC was amazing to work with! He was able to get me a homeowners insurance policy that met the criteria I was looking for at a great price. He was super responsive, quick, and helpful throughout the process. Highly recommend FBC and Murphey.
I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
Great, easy experience switching insurance with Debra McCann