Jeffery
When we needed some changes on our HO policy lowering coverage and adding additional loss payee, Rachan Darity immediately jumped on it and sent us everything within 24 hours. It is not often that you contact an agent these days and get such prompt responses and service. We appreciate the quick and efficient communication.
6/03/2023
Linda
Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.
3/17/2023
Dora-Vania
My insurance lapsed due to my mortgage company switching and not being notified. Tara from FBC came in and took care of business like no other. She’s the best and I thank you
6/30/2023
Henry
Rachan is the best home owner insurance agent I have ever had...not only she help me find the most affordable insurance but also she was so so so patient with me. I appreciate you Rachan!!! Continue in that path because you ll put a lot of smile on your customers face.
11/14/2023
Aida
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
1/22/2024
Yifan
Paula and Tara are amazing ! Been working with FBC Insurance Services for 2 years so far and I am a happy customer. Strongly recommend !
12/01/2023
amrut
FBC staff is very Helpful. Thank you.
4/07/2023
Susan
Michele Brenner in the service department is great. She responds quickly and is very helpful.
9/01/2023
Lindsey
HIGHLY recommend FBC Home Insurance Services and Erick Wicker! He made the process super easy and was also available if I had questions. Thanks, Erick!
12/14/2022
Jeremy
If you are looking for fantastic help with your insurance, I strongly recommend Michele Brenner at FBC. She's smart, responsive, and very creative in helping you put together a complete coverage plan!
2/14/2023
Bruno
Got a competitive rate and no issues so far. Great doing business with them.
8/30/2023
Fenix
Obtained a great insurance rate in a matter of minutes!
5/21/2023
Vanessa
Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
3/14/2023
Ken
Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
2/14/2023
Pearl
Very helpful,answered all my questions and concerns. Friendly staff.
7/11/2023
Mercedes
Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
5/25/2023
yuri
Quick and to the point. Thank you.
2/14/2023
Symplelife
Charlen Harper, I thank you for the Awesome, amazing,customer service!!! I called feeling very stressed about a service I requested previously …Immediately talking with you I felt very at ease. I highly recommend FBC… I hope what ever new clients the company receive…I hope they have the pleasure to speak with you!!
11/16/2023
Martha
Debra McCann is very knowledgeable and it’s pleasure to do business with her.
8/21/2023
Carolyn
Sales Rep. Paula Tannus was very professional and on time in providing me with information which allowed me to make an informed decision.
2/14/2023
Michelle
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
8/01/2023
Paul
Tara Schroeder is terrific each and every time I had contact with her. She is indeed an asset to FBC Insurance and to its clients.
2/01/2024
Michael
Julie H. helped get me better coverages on home and auto at cheaper rates. I saved $700 on home and reduced hurricane deductible to 1% and $600 on auto per year. I live in FL so this is a true savings!
4/04/2024
Joanna
I wanted to give a special thanks to Erick Wicker who provided me exceptional customer service on my auto insurance quotes. I was able to choice from at least 3 cheaper competitors than the current insurance company that covered me. Thanks again!
6/16/2023
jean
Professional and efficient
10/24/2023
Jo-Ann
I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.
4/24/2024
mark
I had some questions this morning concerning my homeowners insurance policy. Tara Schroeder was very helpful and informative with my concern. She also followed up with an email. Thanks Tara. Mark Rumley
9/08/2023
JstDee
Bryan was awesome and very funny. I love working with him on my new house.
3/14/2023
Robert
A few years ago Michele Brenner was enlisted to help me update and send policies on a mortgage refi. I kept her email and continued to ask questions as they arose or I needed new policies or updates. Michele never skips a beat... she is stellar at resolving anything I've brought her way quickly and with explanations that avoid back and forth communication. If you have a chance to work with her, you won't be disappointed.
5/06/2023
Julia
Luke Nelson did an exceptional job finding insurance coverage for our new home and cars. Mr. Nelson is professional, punctual, and pleasant to do business with. I would highly recommend him to anyone who doesn't have time to research on their own.
12/02/2023