Gustavo Flores has been extremely helpful with keeping my flood insurance current. I wasn’t aware it had expired, and thanks to his quick response to my billing inquiry he could pay it for me within the company’s grace period.
He is very pleasant and a pleasure to work with.
I just renewed my Homeowners insurance and was able to speak to a person. Michele Brenner was very responsive and fulfilled my request in a timely manner. Thank you Michele.
Erick Wicker is my new insurance guy. He reviewed all my policies home and auto and saved me a lot of money. I had not taken the time to review my policies over a few years. I called the office for a separate concern and a week later I made some of the changes Erick suggested and I’m very happy I spoke with Erick. If you need insurance information make sure you speak with Erick.
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
Michele Brenner in the service department is great. She responds quickly and is very helpful.
Debra was very thorough explaning all my options and easy to work with!
Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
Trina has been such an amazing help. I would not have been able to navigate through the insurance process without her. FBC Insurance Services will literally have you covered!
Julie was great. Helpful, met my needs quickly and efficiently.
My husband and I recently worked with Darren M. At FBC and we are more than happy working with Darren. He is always SO responsive and doesn’t pass his clients along to others for them to work on. He is amazing. Great service.
Always there to answer your questions and get satisfactory response
I recently had an opportunity to work with Luke Nelson with FBC Insurance Services on finding me better pricing on my car insurance. From the initial phone call, Luke responded immediately, he gathered my information and within a short amount of time sent me a quote. Not only was Luke, prompt, reliable, courteous, and professional but he did an outstanding job of saving me several hundreds of dollars on my car insurance without me having to scrimp on my coverage. I would HIGHLY recommend Luke for any of your insurance needs and will definitely spread the word!! Cheryl
Very helpful and professional!
Paula was very helpful with our home insurance for our new home purchase. She was very responsive and pleasant. Wonderful to work with! Thank you!
I started working with Michele B. As my personal insurance agent and she’s been invaluable. I saved money with everything she found for me, and she answers all of my questions regarding what I should consider for my home, borrowing cars while I travel, signing up my daughter for when she started driving, and so much more. She never complains about the amount of questions I ask and is extremely knowledgeable! Thank you!
The process with Julie was so seamless! She was prompt and attentive!
I wanted to give a special thanks to Erick Wicker who provided me exceptional customer service on my auto insurance quotes. I was able to choice from at least 3 cheaper competitors than the current insurance company that covered me. Thanks again!
I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
FBC staff is very Helpful. Thank you.
Absolutely stellar service from Kyle! 🌟 From the moment I called, he was friendly, professional, and incredibly knowledgeable. He answered all my questions with patience and made the whole process smooth and stress-free. It’s rare to find someone who genuinely cares—Kyle truly went above and beyond. Thanks, tremendous thanks for your help Kyle P!!
Trina was excellent. Thank You. I will be referring her to my over 1000 agents in the area as well.
My experience has been most positive and stress free. My agent Charlene is very knowledgeable and patient. I love working with her.
I am moving to SC and need both home owners and auto insurance .Julie made this happen! She is a pleasure to work with!
Great place with great customer service. Oriana helped me get set up with everything I needed. She was very quick with information and details. Thank you so much for all your help. If you need insurance this is the place to call. They will get you taken care of and make sure all your needs are met.
I worked with Michelle Brenner to get a quote. I ended up with another company only due to special circumstances. Michelle was great to work with, knowledgeable and immediate response to my calls. I will definitely be back fire future needs.
Gustavo was great to work with and went above and beyond to get my son coverage.
Excellent customer service. Knowledgeable and courteous interaction.
Thank you Michelle Brenner for all your help. It has been a pleasure working with you.