Brian Pena at FBC Insurance Services provided outstanding service for my home insurance. He was professional, thorough, and made the process seamless and stress-free. Highly recommend!
Gephry was timely, responsive and knowledgeable.
Very helpful,answered all my questions and concerns. Friendly staff.
Paula was great and very helpful and on top of it with multiple quotes great personality
Paula was great to work with. Very helpful and knowledgeable. Highly recommend!
I worked with Dustin Groetsch at FBC Insurance to find a lower cost home insurance. He was responsive and found a policy to fit my needs. He was helpful, communicative and very pleasant. He is clearly a professional who cares for his customers.
Very easy and quick! Numbers were great and I am happy with the results.
Ms. Tara helped me over the phone with the renewal of my homeowner insurance. Later she sends a confirmation email. I highly appreciate her efforts in helping me out.
My home insurance was set to go up a significant amount this year. I contacted FBC to see what I could do. Dustin Groetsch was great. He was quick and responsive, and provided me a few options to adjust my quote; saving me a few hundred dollars. I would recommend FBC if you are looking around for home insurance!
Excellent, Fast, and Informative service. They helped us make our decision as painless as possible!
Gustavo was great to work with and went above and beyond to get my son coverage.
I received a second text from my mortgage company on Dec. 5th. They have not received proof of hazard insurance document page. I left a message with Michele in early October, asked her to take care of it please. Well I called yesterday and Tara answered the phone and updated me on everything and said she would take care of it. Tara sent me confirmation of everything with an email. She was so efficient, and pleasant. Thank you Tara Schroeder, your confidence in yourself gave me confidence in you.
FBC has been a very responsible and professional insurance firm to work with. Dustin Groetsch was very helpful and prompt in assisting me in finalizing paperwork during the recent sale of a property I owned. Thanks, Dustin and team!
I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
Vanita at FBC Insurance is incredible, and so extremely helpful! My wife and I purchased a new build and are moving to Florida, and Vanita and FBC removed so much stress by finding extremely affordable insurance options for us. Vanita was always responsive, day or night, and was key to us finding the right insurance. I could not recommend her and FBC insurance enough! They are professional, kind, and always on top of it
Charlene Harper was very helpful, considerate and very kind.
Paula was just great. Professional and very couteous
Rachan Darity was a fantastic help to me! Rachan was able to renew my policy and keep the premium in line despite all the insurance problems in Florida! Thank you Rachan!!!!
Trina's professionalism, attention to detail, and how she truly cares for looking out for best interest of the insured. Had someone offer a lower quote but when Trina pointed out that it didn't cover potential risk, it opened my eyes to understanding cheap quotes have a lot of risk, you would need a trusted professional to break down the value. Count on Trina and John!
Debra McCann has been very helpful navigating the the treacherous waters of homeowners insurance!
I have worked with Charlene and Darren and they have been very helpful and it was pleasure working with both of them.
I had a great experience. Charlene Harper and as awesome!!
Trina is very helpful, prompt and an expert in her trade.
I bought a new house and for the first year the HOI company gave me a lower price, but upon renewal they drastically increased it. I was very worried about my new mortgage payment including property taxes increase too. Patricia E. Gutierrez ...
Thank you to Rachan Darity at FBC- she has the best customer service, and is always prompt, reliable, and professional. She has helped me find the best rates and products for years. I will definitely keep FBC , and Rachan, on my go-to list.
I've had the pleasure of working with Gustavo Flores and I can't recommend him highly enough. He's been genuinely committed to finding me the best affordable coverage to suit my needs. Whether I had a quick question or have needed assistance exploring my options, he's always responsive, knowledgeable, friendly and patient exploring my options. I'm grateful to have an agent I can truly trust and rely on. If you are looking for someone who puts your interest first and delivers exceptional services, Gustavo Flores is the one! Thanks so much!
I had bought a new car and needed to update my auto policy. My normal agent was on vacation, so I called their main line and spoke to Tara Schroeder. Tara was super friendly and pleasant to speak with. She helped me update my policy and all took less than 10 minutes! Great service! 🙂