Love working with FBC and especially Oriana! As busy as we are the FBC team finds a way to patiently and persistently get the information they need to keep us on track. I'm sure working with us feels like they are herding cats at times, but they are always polite and helpful. I highly recommend!
Got me the correct insurance in about 10 minute. Very quick and professional
Tara Schroeder was so easy to work with and is so responsive!
My experience with FBC Insurance Services far exceeded my expectations. Trina, the insurance associate who guided me through the challenging process of finding coverage tailored to my unique needs, demonstrated exceptional professionalism and genuine care. She took the time to understand my situation, asked the right questions, and explored every possible option to ensure I had the right coverage in place.
What could have easily been an overwhelming process was made manageable, even reassuring, thanks to Trina’s patience, knowledge, and persistence. She made me feel like more than just a customer—she treated me like a person whose concerns truly mattered. I’m beyond grateful for her support and dedication, and I highly recommend her and the team at FBC Insurance Services to anyone navigating complex or customized insurance needs.
Got a competitive rate and no issues so far. Great doing business with them.
Gustavo has been a wonderful help for me and my wife getting us the best coverage and price. I am so thankful for him and I recommend him for anyone trying to get auto coverage!
Worked with Darren M. for our Home & Flood Insurance. He was responsive, got an immediate quote at a fair rate, and was kind. I would definitely recommend to family & friends.
Charlene Harper with FBC Insurance is just wonderful to work with. We were needing to obtain homeowners insurance for my elderly parent's home and Charlene made it a very easy process. She is knowledgeable, organized, really professional, gives great advice (guided me every step through a tricky situation) and she is a “problem-solver”! I know that she spent a lot of time working on my parent’s situation and I am so grateful. We definitely were in good hands with Charlene Harper and FBC.
It was a great service and fast.
A few years ago Michele Brenner was enlisted to help me update and send policies on a mortgage refi. I kept her email and continued to ask questions as they arose or I needed new policies or updates. Michele never skips a beat... she is stellar at resolving anything I've brought her way quickly and with explanations that avoid back and forth communication. If you have a chance to work with her, you won't be disappointed.
My insurance lapsed due to my mortgage company switching and not being notified. Tara from FBC came in and took care of business like no other. She’s the best and I thank you
Nice service and good prices
Trina came highly recommended and was polite, professional and got everything done wisely and efficiently. Many thanks to her and this terrific and honest company.
My experience has been most positive and stress free. My agent Charlene is very knowledgeable and patient. I love working with her.
Paula was just great. Professional and very couteous
Every one has been helpful, patient and compassionate. I appreciate the work and effort from all team members to make this a pleasant experience despite the few hurdles and amount of documents. Thank you all!
Erick Wicker is my new insurance guy. He reviewed all my policies home and auto and saved me a lot of money. I had not taken the time to review my policies over a few years. I called the office for a separate concern and a week later I made some of the changes Erick suggested and I’m very happy I spoke with Erick. If you need insurance information make sure you speak with Erick.
I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
Excellent service . They are very professional, and solve my needs very easily .
Thank you Dustin and Murphey always .
Excellent, Fast, and Informative service. They helped us make our decision as painless as possible!
Quick, simple and clear will be the best way to describe the help that I have from Dustin Groetsch one of the team members at the costumer service, Dustin took care of everything pretty much, a really knowledgeable representative, I highly recommend FBC as insurance company.
Darren, Account Executive, was very helpful and assisted me to find the right policy. He took the time to explain each aspect of the policy that I was electing. Highly recommend utilizing their services.
FBC was amazing, specifically Vanita Tauro. My wife and I purchased a new home and Vanita was there every step of the way to help. She was punctual, knowledgeable, and worked through every hour to get you answers. Every question I had she knew the answer to and helped us get amazing home owners and even helped us save $1,000 on car insurance! Highly recommend, call and ask for Vanita Tauro.
Lori was excellent to work with! She was very patient and kind and ran multiple scenarios for us and helped us navigate home owners insurance. Lori also was excellent at communicating with us in a timely fashion.
FBC insurance did a great job helping me save as much money as I could on my auto insurance during the renewal period. With the constant rising costs of insurance, it's great to know you have an agent that is there to help you save as much as you can without having to slash your coverages. Thank you so much Jeremy Whaley and Michele Brenner. I appreciate your excellent service levels!
Fast and efficient service. I will be recommending to family and friends.
Bryan Pena is amazing to work with!
Professional and efficient
Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.
