It was a pleasure to work with Dustin at FBC Insurance. He was super timely with all his responses and he crafted a policy that worked for our needs. Thank you!
Excellent customer service! It was a pleasure dealing with Darren Maloney who provided exceptional service and took the time to go over everything and answer all our questions! It is a breath of fresh air to find someone that takes pride in their work and is a master at follow-through! I would recommend to anyone looking for a rockstar insurance agent to contact Darren Maloney!
Debra was very thorough explaning all my options and easy to work with!
Fantastic customer service provided by Rachan Darity!
Carey Wall is all I have to say. This gentleman not only helped me immensely, he took the time to genuinely break things down with me, helped me lock in the absolute best rate and was kind, courteous and more than understanding. Carey Wall is 100% the best example of a companies best feature to their customers. The customer service! This man without a doubt deserves all of the recognition and praise. Thank you so much!
Charlene Harper, Michele Brenner and staff have been very helpful and efficient in getting back to us whenever we have questions or concerns. Very pleased!!
Rachan is the best home owner insurance agent I have ever had...not only she help me find the most affordable insurance but also she was so so so patient with me. I appreciate you Rachan!!! Continue in that path because you ll put a lot of smile on your customers face.
Paula was great to work with and made the whole experience seamless.
Excellent customer service. Exceptional agent.
Very professional and customer oriented. Great service!
In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
Debra is very helpful, pleasant and knowledgeable. Highly recommend her.
I use FBC for all of my insurance needs, they are professional, and their customer service is top-notch. Michelle is super helpful and always on top of my coverages.
FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
Trina provided me with a quote very quick and it was less than half of what my renewal of my old company was going to be. So yeah, I am ecstatic about how this company and Trina treated me.
Paula has always been so helpful and responsive. She answers the phone right away and we are able to talk to her about need or concerns. I would highly recommend this company based on my experience dealing with her. My sister also used them and her house was in the path of a hurricane, everything was replaced that needed to be. She was so grateful that it was like that, because there are so many sad stories about insurance companies not coming through when it is really needed.
Going through your first home purchase is stressful. FBC insurance are amazing. Julie Honohan took care of my insurance. She did everything electronically because I'm hours away. I definitely recommend it and would ask for Julie personally. She's polite and professional.
Bryan is quite customer oriented and responsive
Gephry was available and responsive when we needed assistance.
I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
Thank you so much for the great service provided by Oriana Betancourt with universal home insurance. She always provides great reminders on policy renewal and due dates for premium. That really helps out on my scheduling and calendar planning. Thank you again for your great service and great policy!
Debra McCann is very knowledgeable and itβs pleasure to do business with her.
Fair premium, easy to work with
MUY AGRADECIDA CON LA SRA. PATRICIA ELENA GUTIERREZ, PUDO AYUDARME CON PRONTITUD Y CON UNA EXCELENTE CALIDAD DE SERVICIO, ES LA MEJOR π TODOS DEBERIAN SEGUIR SU EJEMPLO. MIL GRACIAS DE VERDAD SRA. PATRICIA π
Quick response time always available on email, txts and gets the job done with ease.
Julie Honohan was amazing to work with! She worked very hard and fast to get me set up on my insurance plan and was extremely professional. She is an absolute pleasure to work with. Thank you Julie!
Paula was great to work with. Very helpful and knowledgeable. Highly recommend!
Competitive prices and great customer service!!
Excellent, Fast, and Informative service. They helped us make our decision as painless as possible!
Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
