After speaking to multiple people about an issue with my policy I nearly gave up until I spoke to Tara Schroeder. She made everything easy and fast. I'd give her 10 stars if I could. She's great at what she does!
Glae Laluzerne is professional and on-the-ball. Very knowledgeable and expedited the process.
My insurance lapsed due to my mortgage company switching and not being notified. Tara from FBC came in and took care of business like no other. She’s the best and I thank you
I use this company for my home insurance and they’ve been great. Specifically Luis and Rachan. Very helpful, responsive & solved my issue I had quickly.
Great experience working with the team to get set-up for our Florida Home!
Bryan was excellent to work with and helped me find the best rate for my homeowners insurance.
Charlene Harper was amazing. Her knowledge in the industry and professional customer service is outstanding. She made the impossible possible. I am truly thankful to have done business with her. She went above and beyond.
It was a pleasure to work with Dustin at FBC Insurance. He was super timely with all his responses and he crafted a policy that worked for our needs. Thank you!
Dustin Groetsch Made everything pleasant!
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
I received outstanding customer service from Oriana B. She was prompt, professional and responded quickly to my questions. Her attention to detail went above and beyond and was truly appreciated.
Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
Oriana and Evelyn were SO helpful in getting my insurance set up. The process was seamless and they responded quickly. I was able to get the process done in one day because of their responsiveness and proactivity.
Dustin did a great job handling our home policy. I found his demeanor and expertise to be very helpful! . He was incredibly knowledgeable and his process made it super easy. Customer service skills are top-notch. We highly recommend Dustin and FBC Insurance for all of your insurance needs. Thank you Dustin!
Julie you could not have been more kind & considerate at such a difficult time in my life ❣️ You are the epitome of what a human should be 💟 Your professionalism and knowledge is outstanding 🤗
Victoria B.
Oviedo
I worked with Michelle Brenner to get a quote. I ended up with another company only due to special circumstances. Michelle was great to work with, knowledgeable and immediate response to my calls. I will definitely be back fire future needs.
My husband and I recently worked with Darren M. At FBC and we are more than happy working with Darren. He is always SO responsive and doesn’t pass his clients along to others for them to work on. He is amazing. Great service.
Gephry is an amazing insurance agent. He is quick to answer any questions you may have and always available to help you. Most competitive rates in the market. Hands down, the best agency I've ever dealt with so far.
Fantastic customer service provided by Rachan Darity!
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
My experience with FBC Home Insurance has been great. Tara Schroeder work quickly and efficiently on my request for additional discounts on my policy. I updated my policy, reflecting my alarm certificate, and within an hour my policy had been updated. Thank you Tara.
Nice service and good prices
Debra is very helpful, pleasant and knowledgeable. Highly recommend her.
I had a great experience. Charlene Harper and as awesome!!
great service and customer care!
Very Professional LLC and dedicated to their clients. Knowledgeable in their field and sincere in their line of business. Affordable rates and great discounts. Will recommend everyone to go for all mortgage issues and other related matters. Thanks TEAM for helping me secure my new FRESH HOME 🥰🥰🥰.
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
Absolutely stellar service from Kyle! 🌟 From the moment I called, he was friendly, professional, and incredibly knowledgeable. He answered all my questions with patience and made the whole process smooth and stress-free. It’s rare to find someone who genuinely cares—Kyle truly went above and beyond. Thanks, tremendous thanks for your help Kyle P!!