Trina was great, efficient and very informative. She made the whole process easy.
Bryan was very helpful and the rates were very good.
I was shopping around for home insurance. When i remembered that i was previously helped by fbc on insurance when i purchased my home 2 years ago. They made it very easy stress free. They compare numerous agency and found me the best price. I gave them a call and while talking about my current coverage i was assured my current coverage is still the best lowest price around. I was helped by Michele Brennerโโ very polite and helpful she got back to me fast through email which was great. Thanks again FBC on your great customer service.
Very upfront and trustworthy people to deal with and definitely felt i was taken care of !
Trina provided me with a quote very quick and it was less than half of what my renewal of my old company was going to be. So yeah, I am ecstatic about how this company and Trina treated me.
I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
I had some questions around my flood insurance which I needed a quick turnaround, and Tara Schroeder was able to give me a quick call back and resolve the issue immediately. Kudos to her!
Debra has been excellent to work with and very responsive
great service and customer care!
Tara Schroederโโโโ was so easy to work with and is so responsive!
Beth Turner was very professional, highly responsive and very accommodating during the whole policy application-approval process.
Brian Pena at FBC Insurance Services provided outstanding service for my home insurance. He was professional, thorough, and made the process seamless and stress-free. Highly recommend!
I recently had to shop for new auto insurance. I reached out to FBC Insurance Services to start the process. The agent, Obson Ibssa, was very helpful and attentive. My insurance would expire on a Monday, but when I contacted him on Friday he was very determined to help me find the best quote available. It was a pleasure working with Obson, even on a late Friday and during the weekend to complete the whole process. Thanks to him, I got a great deal.
Cory was super helpful with getting us better rate and coverage!
After speaking to multiple people about an issue with my policy I nearly gave up until I spoke to Tara Schroeder. She made everything easy and fast. I'd give her 10 stars if I could. She's great at what she does!
I have had the most wonderful person who has helped me so much I could never thank her enough! Her name is Patricia Gutierrez.. I am elderly and disabled and she helps me by staying in touch with me to remind me of what I need to do and she has gone above and beyond to help me. She is so kind to me. She is patient. She has wonderful qualities and you need her!!! Thank you Patricia! many many times-thank you
Charlene, my insurance agent, is wonderful! She spent a lot of time explaining the different options for home insurance with me. She is very knowledgeable and got my home insurance policy price down significantly. I am very happy!
I am moving to SC and need both home owners and auto insurance .Julie made this happen! She is a pleasure to work with!
My experience with FBC Home Insurance has been great. Tara Schroeder work quickly and efficiently on my request for additional discounts on my policy. I updated my policy, reflecting my alarm certificate, and within an hour my policy had been updated. Thank you Tara.
I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
Great service, they saved me over $300/month, yes that's right, over $3,600 a year on my previous company. Same coverage, different company, better customer service. Highly recommended.
Debra was very thorough explaning all my options and easy to work with!
Debra is very helpful, pleasant and knowledgeable. Highly recommend her.
Gephry was courteous and very thorough in working through our out of state move to Florida.
Charlene Harper provided exceptional service by explaining all my coverage options and their claim process; all while providing excellent customer service. Charlene was professional, responsive and extremely helpful.
Julie H. was the best! She worked hard for my family,
The entire team is so so GREAT TO WORK WITH. SUPERIOR . I could not had a better group of total PROFESSIONAL'S. They are the ABSOLUTELY MARVELLOUS.
Got a competitive rate and no issues so far. Great doing business with them.
MUY AGRADECIDA CON LA SRA. PATRICIA ELENA GUTIERREZ, PUDO AYUDARME CON PRONTITUD Y CON UNA EXCELENTE CALIDAD DE SERVICIO, ES LA MEJOR ๐ TODOS DEBERIAN SEGUIR SU EJEMPLO. MIL GRACIAS DE VERDAD SRA. PATRICIA ๐
We had a bit of a complicated situation with our flood insurance that required a bit of back and forth with FBC to get it straight. Dmytro was our FBC person that gave us good information in a timely manner and went to bat for us with the underwriter. We couldn't be happier with our experience with Dmytro.
