Madisyn Jones

Denevue made the process really smooth which I appreciate. Straight to it, got my policy renewed, and the confirmation sent over. She didn't fumble over the phone, she just did what she needed to do and was pleasant while doing it. Great service. You go girl. Thank you.

I've had the pleasure of working with Gustavo Flores and I can't recommend him highly enough. He's been genuinely committed to finding me the best affordable coverage to suit my needs. Whether I had a quick question or have needed assistance exploring my options, he's always responsive, knowledgeable, friendly and patient exploring my options. I'm grateful to have an agent I can truly trust and rely on. If you are looking for someone who puts your interest first and delivers exceptional services, Gustavo Flores is the one! Thanks so much!

This was hands down the best insurance experience I’ve ever had. I was in a bind and needed help right away. Dmytro helped me and not only made the process professional, efficient and simple, but my homeowners insurance premium was cut in half!!! Thank you Dmytro and FBC for making my life easier and saving me tons of money!

Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.

This is a great business. Lately, I have especially been helped by Account Executive Tara Schroeder, a very nice lady who took care of my issue immediately. I'm 63, and this is the best insurance service I have ever had.

Quick response time always available on email, txts and gets the job done with ease.

Debra was super helpful and attentive to our insurance needs. Very prompt on returning calls, emails and answering questions. It has been a great experience working with her.

My experience with FBC Insurance Services far exceeded my expectations. Trina, the insurance associate who guided me through the challenging process of finding coverage tailored to my unique needs, demonstrated exceptional professionalism and genuine care. She took the time to understand my situation, asked the right questions, and explored every possible option to ensure I had the right coverage in place.

What could have easily been an overwhelming process was made manageable, even reassuring, thanks to Trina’s patience, knowledge, and persistence. She made me feel like more than just a customer—she treated me like a person whose concerns truly mattered. I’m beyond grateful for her support and dedication, and I highly recommend her and the team at FBC Insurance Services to anyone navigating complex or customized insurance needs.

FBC Home Insurance has a seamless process to acquire competitive rate insurance. Top that with wonderful customer support and you have a winning formula. Recently, Michele Brenner helped me with a situation where my lender sold my mortgage to another company and the new company didn't get the information about FBC for escrow payments. The annoyance of delay in payment almost resulted in a cancellation of my FBC policy. Luckily a quick call and chat with Michele and my policy was re-instated with a successful escrow disbursement from my new lender.

Thank you Darren Maloney. First time homebuyer here, and the process was super easy, fast and he was so informative about everything Homeowners Insurance for our brand new home. I definitely recommend him for anybody who’s a first time homebuyer or just wants somebody to be patient with them and explain things.

Michele Brenner in the service department is great. She responds quickly and is very helpful.

Professional and efficient

Paula was knowledgeable and provided options that were easy to review and compare

Michele with FBC insurance services was extremely helpful and patient answering all of my questions and found us the best quote. Would highly recommend her to help find your next home insurance policy! Thanks Michele 😊

Always there to answer your questions and get satisfactory response

Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.

My mortgage broker had reached FBC for a new build. Bryan contacted and provided different quotes with multiple companies. Bryan was quick and got us an affordable rate.

Charlene Harper provided exceptional service by explaining all my coverage options and their claim process; all while providing excellent customer service. Charlene was professional, responsive and extremely helpful.

Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great

Excellent customer service. Knowledgeable and courteous interaction.

We were so happy with the friendly, professional and caring service. Great communication as to our options. Terrific follow-up as well. We would definitely recommend

Excellent customer service! It was a pleasure dealing with Darren Maloney who provided exceptional service and took the time to go over everything and answer all our questions! It is a breath of fresh air to find someone that takes pride in their work and is a master at follow-through! I would recommend to anyone looking for a rockstar insurance agent to contact Darren Maloney!

In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo

I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!

A pleasure to work with!

Everything went great

With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.

Gephry was courteous and very thorough in working through our out of state move to Florida.

great experience, all questions answered - easy to choose

I wanted to give a great review as Dustin really just helped me out. Coming close on my renters insurance renewal, he made the process so smooth and easy. He followed up via phone and email to make sure all was settled. I could tell he genuinely cared that I felt everything was taken care of! Absolutely recommend working with Dustin!