I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
the best insurance agent that i delt with, Mr. Ramon was amazing.
Tara Schroeder is terrific each and every time I had contact with her. She is indeed an asset to FBC Insurance and to its clients.
Denevue Vaz Was so helpful and professional. 10/10 recommend this home insurance.
Wow! Between Tara and Rachan -what a team! Quick, efficient and friendly. Been with FBC since we bought the house, Steady as she goes. 5 stars? In our book-7!
Gustavo was great to work with and went above and beyond to get my son coverage.
Bryan was excellent to work with and helped me find the best rate for my homeowners insurance.
Trina was amazing! She was very professional, knowledgeable, prompt and accurate. Also, Trina was extremely patient with all of our many questions and requests. Great experience! Great service!
Trina was excellent. Thank You. I will be referring her to my over 1000 agents in the area as well.
Dustin Groetsch Made everything pleasant!
Trina provided me with a quote very quick and it was less than half of what my renewal of my old company was going to be. So yeah, I am ecstatic about how this company and Trina treated me.
I was so happy with the level of customer service when shopping around for our homeowners insurance policy, Charlene H. with FBC was not only professional & knowledgeable, She was friendly & compassionate, and took the extra time to answer all of my questions, along with quickly providing us with a policy that suited our needs.
Great experience renewing my homeowners policy and shopping my auto policy with a $700 annual saving.
Very helpful and professional!
Vanita at FBC Insurance Services was the best. She was patient when our builder had delays in getting our new home started but was ready to help us select a home owner's insurance policy when it came time to close. She helped us quickly again with my daughter's townhome. She made sure all of our questions were answered and helped us close quickly. Great service.
Excellent communications and emphasis on customer service as well as finding us a low rate
I recently had to shop for new auto insurance. I reached out to FBC Insurance Services to start the process. The agent, Obson Ibssa, was very helpful and attentive. My insurance would expire on a Monday, but when I contacted him on Friday he was very determined to help me find the best quote available. It was a pleasure working with Obson, even on a late Friday and during the weekend to complete the whole process. Thanks to him, I got a great deal.
I had the pleasure of interacting with Mr. Dymtro Dun, Relationship Manager, on the cancellation of my insurance policy-due to sale, and a refund that was needed to be processed. I was very pleased and satisfied with his level of excellence, customer service, prompt responses and actions to get the job done. Thank you Dymtro!
Bryan Pena is excellent and very helpful with our insurance needs.Thank you
Charlene was very helpful and on top of any question I had!
Rachan was so helpful and explained things clearly. Nice doing business with them
HIGHLY recommend FBC Home Insurance Services and Erick Wicker! He made the process super easy and was also available if I had questions. Thanks, Erick!
I wanted to give a special thanks to Erick Wicker who provided me exceptional customer service on my auto insurance quotes. I was able to choice from at least 3 cheaper competitors than the current insurance company that covered me. Thanks again!
Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
I just wanted to add that Dustin was professional and helpful. He helped me understand my coverage as well as answer all my questions. So happy I called because he was able to help me save money by updating my coverage. Thank you, Dustin, for all your help.
Very helpful, knowledgeable and professional
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
Bryan was awesome and very funny. I love working with him on my new house.