Thank you Michelle Brenner for all your help. It has been a pleasure working with you.
I was so happy with the level of customer service when shopping around for our homeowners insurance policy, Charlene H. with FBC was not only professional & knowledgeable, She was friendly & compassionate, and took the extra time to answer all of my questions, along with quickly providing us with a policy that suited our needs.
I was shopping around for home insurance. When i remembered that i was previously helped by fbc on insurance when i purchased my home 2 years ago. They made it very easy stress free. They compare numerous agency and found me the best price. I gave them a call and while talking about my current coverage i was assured my current coverage is still the best lowest price around. I was helped by Michele Brenner very polite and helpful she got back to me fast through email which was great. Thanks again FBC on your great customer service.
Paula was great to work with. Very helpful and knowledgeable. Highly recommend!
Enjoyed working with Julie at FBC Insurance. She was very knowledgeable and addressed all of our questions regarding home and flood insurance. Very responsive with call backs as well. Highly recommend Julie!
Dmytro was incredibly helpful and attentive in working with us to find a policy that fit our needs. He was diligent in following up throughout the process until it was complete. We will continue to work with FBC.
Great customer service and great rates!
Professional and efficient
Charlene was very informative and helpful.
excellent customer services thank you
It was easy! Great experience!
I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
Julie Honohan is an amazing agent! She is extremely thorough and very easy to work with. Thank you Julie!
I had the pleasure of working with Tara Schroeder. In the work that I do, it's not often that an agent works quickly, efficiently, and pleasantly to get the job done. Tara was and has been amazing through our entire process!
Julie rocks! Saved me a lot of money and did all the leg work for me.
Oriana Betancourt provided excellent customer service. She is extremely easy to work with and very prompt in her responses/follow-up. Thank you for all of your assistance!
Dustin was very helpful and provided answers to my questions. It was refreshing to speak with a live operator without going through many prompts.
Very professional and responsive!
Great service, they saved me over $300/month, yes that's right, over $3,600 a year on my previous company. Same coverage, different company, better customer service. Highly recommended.
Great, easy experience switching insurance with Debra McCann
Extremely patient, supportive and informative. Customer friendly and does everything possible to meet the customer needs. Outstanding customer service!
After speaking to multiple people about an issue with my policy I nearly gave up until I spoke to Tara Schroeder. She made everything easy and fast. I'd give her 10 stars if I could. She's great at what she does!
Darren was extremely knowledgeable and also quite personable. I suggest using him as broker for all insurance needs!
Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.
Our experience working with Charlene has been nothing short of amazing. She went line-by-line through our policy options and explained everything to us so we could make an informed decision about our policy. Thank you, Charlene and FBC Insurance!
I started working with Michele B. As my personal insurance agent and she’s been invaluable. I saved money with everything she found for me, and she answers all of my questions regarding what I should consider for my home, borrowing cars while I travel, signing up my daughter for when she started driving, and so much more. She never complains about the amount of questions I ask and is extremely knowledgeable! Thank you!
Great experience working with the team to get set-up for our Florida Home!
Trina was amazing to work with! She was effective, timely in her responses and explained things in simple terms!