Enjoyed working with Julie at FBC Insurance. She was very knowledgeable and addressed all of our questions regarding home and flood insurance. Very responsive with call backs as well. Highly recommend Julie!
I was in contact with Debra and she was very helpful and knowledgeable.
I had the pleasure and privilege of working with Vanita. She was able to save us so much on our home and car insurance. She does not stop till you are happy. Thanks again for all your hard work and dedication.
It was a pleasure dealing with Tara. She made the process quick, easy and smooth. She was able to deliver exacting what I asked for. I would definitely recommend working with her and FCB Insurance.
Debra was extremely helpful in acquiring insurance for my golf cart at a reasonable cost. More than willing to refer Debra and FBC.
Great, easy experience switching insurance with Debra McCann
Very professional and detailed organization.. Excellent communication and organized. Highly recommend!
Always there to answer your questions and get satisfactory response
Rachan Darity has been very helpful, very nice and prompt with answering questions. I highly recommend her as your insurance agent.
This is a great business. Lately, I have especially been helped by Account Executive Tara Schroeder, a very nice lady who took care of my issue immediately. I'm 63, and this is the best insurance service I have ever had.
Love working with FBC and especially Oriana! As busy as we are the FBC team finds a way to patiently and persistently get the information they need to keep us on track. I'm sure working with us feels like they are herding cats at times, but they are always polite and helpful. I highly recommend!
Great company to work with! Trey Adams is very knowledgeable and quick to respond to my questions!
Trina came highly recommended and was polite, professional and got everything done wisely and efficiently. Many thanks to her and this terrific and honest company.
Julie was responsive and knowledgeable in guiding us through the process. Thanks,
Oriana and Evelyn were SO helpful in getting my insurance set up. The process was seamless and they responded quickly. I was able to get the process done in one day because of their responsiveness and proactivity.
Ive been with FBC for over 4 years! They are professional, friendly and care about their customers. I highly recommend them. I have been dealing with Michele Brenner for my Insurance policies. She’s very friendly and professional as well and found what was best for me .
Charlene Harper, Michele Brenner and staff have been very helpful and efficient in getting back to us whenever we have questions or concerns. Very pleased!!
great experience working with this team
Debra was very thorough explaning all my options and easy to work with!
I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
Dustin took the time to look over my policy and after review we were able to reduce my premium. I can appreciate his follow up!
Paula and Tara are amazing ! Been working with FBC Insurance Services for 2 years so far and I am a happy customer. Strongly recommend !
I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
Paula was knowledgeable and provided options that were easy to review and compare
Dustin Groetsch was helpful with my auto policy renewal. He returned my call on a Friday afternoon near closing time and made me feel as if I was calling early on Monday. He answered all of my questions thoroughly taking his time and not acting as if I was bothering him. Dustin was great!!!
Cory was super helpful with getting us better rate and coverage!
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
I had some questions around my flood insurance which I needed a quick turnaround, and Tara Schroeder was able to give me a quick call back and resolve the issue immediately. Kudos to her!
Dustin Groetsch was incredibly helpful from start to finish. He did exactly what he said he would do. He was polite, kind, and genuinely seemed to care about getting me the best coverage. It’s rare to find someone so reliable and easy to work with these days. Highly recommend him if you’re looking for a trustworthy insurance agent!