Trina came highly recommended and was polite, professional and got everything done wisely and efficiently. Many thanks to her and this terrific and honest company.
Very professional and responsive!
Excellent customer service! It was a pleasure dealing with Darren Maloney who provided exceptional service and took the time to go over everything and answer all our questions! It is a breath of fresh air to find someone that takes pride in their work and is a master at follow-through! I would recommend to anyone looking for a rockstar insurance agent to contact Darren Maloney!
My mortgage company sold my current policy to a new company. I found out that my home Hazard Insurance had lapsed and not been paid by the new company. I made contact with Patricia Gutierrez from FBC who was amazing and helped me correct the situation within minutes. I am very pleased with the service she provided and grateful that she assisted me.
The company made it easy for members to take care business……..
It was great working with Mr. Luke Nelson and FBC insurance for our home. Would highly recommend this company for insurance purposes.
Alissa Sookdeo and Rachan Darity were great in helping price out different insurance options in a very difficult Florida home insurance market. When issues arose, Rachan was able to research and help me resolve a complicated issue We will definitely be using their services again!
Brian Pena at FBC Insurance Services provided outstanding service for my home insurance. He was professional, thorough, and made the process seamless and stress-free. Highly recommend!
Our experience working with Charlene has been nothing short of amazing. She went line-by-line through our policy options and explained everything to us so we could make an informed decision about our policy. Thank you, Charlene and FBC Insurance!
Rachan was so helpful and explained things clearly. Nice doing business with them
As both a mortgage broker and a homeowner, I know how important affordable and sufficient coverages are when it comes to homeowners insurance. Regardless of who I work with at FBC, I always have a positive experience.
Quick response and explanation of terms
I had some questions around my flood insurance which I needed a quick turnaround, and Tara Schroeder was able to give me a quick call back and resolve the issue immediately. Kudos to her!
I worked with Dustin Groetsch at FBC Insurance to find a lower cost home insurance. He was responsive and found a policy to fit my needs. He was helpful, communicative and very pleasant. He is clearly a professional who cares for his customers.
Julie H. was the best! She worked hard for my family,
Very upfront and trustworthy people to deal with and definitely felt i was taken care of !
The information that was provided was clear and the service provider was friendly, professional, and very helpful!
Great experience working with the team to get set-up for our Florida Home!
Luke Nelson has been very helpful in putting into place auto and home insurance for me. He has been knowledgeable and professional as an agent. I will always reach out to him going forward when I have insurance questions.
Dustin Groetsch was helpful with my auto policy renewal. He returned my call on a Friday afternoon near closing time and made me feel as if I was calling early on Monday. He answered all of my questions thoroughly taking his time and not acting as if I was bothering him. Dustin was great!!!
Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.
Very helpful and professional!
Darren was extremely knowledgeable and also quite personable. I suggest using him as broker for all insurance needs!
Whether you’re looking for homeowners or auto insurance coverage, Dustin Groetsch is the agent you need! I wholeheartedly recommend Dustin as his combination of industry knowledge, client focus, and professionalism makes him a true asset in the insurance industry market!
Thanks Dustin!
First time using FBC Insurance Services. Needed homeowners insurance - contacted Darren Maloney. Darren walked us through the entire process & hooked us up with an affordable solution. We are not currently Florida residents, so it was nice to have a professional & informative local contact. Will definitely consider for future insurance needs.
I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
Bryan Pena at FBC Insurance Services was a big help when looking for home insurance and automobile coverage. He worked to find the lowest prices available. Thanks Brian!
It was a pleasure to work with Dustin at FBC Insurance. He was super timely with all his responses and he crafted a policy that worked for our needs. Thank you!
Tara Schroeder was very helpful getting my homeowners insurance reinstated after being out of the country and missing my deadline. So grateful!
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
