Bryan Pena was very thorough in comparing multiple quotes and provide me with the best rates. Very patient in revising the policy based on my condition changes.
Bryan is quite customer oriented and responsive
I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
I've had the pleasure of working with Gustavo Flores and I can't recommend him highly enough. He's been genuinely committed to finding me the best affordable coverage to suit my needs. Whether I had a quick question or have needed assistance exploring my options, he's always responsive, knowledgeable, friendly and patient exploring my options. I'm grateful to have an agent I can truly trust and rely on. If you are looking for someone who puts your interest first and delivers exceptional services, Gustavo Flores is the one! Thanks so much!
Darren Maloney at FBC Insurance Services was fantastic to work with! He made the process of getting home insurance easy and stress-free. Darren was knowledgeable, responsive, and took the time to explain my options clearly so I could make the best decision for my needs. I truly appreciated his professionalism and dedication to finding the right coverage. Highly recommend working with Darren if you're looking for someone you can trust with your insurance needs!
Paula has always been so helpful and responsive. She answers the phone right away and we are able to talk to her about need or concerns. I would highly recommend this company based on my experience dealing with her. My sister also used them and her house was in the path of a hurricane, everything was replaced that needed to be. She was so grateful that it was like that, because there are so many sad stories about insurance companies not coming through when it is really needed.
The information that was provided was clear and the service provider was friendly, professional, and very helpful!
Murphey Rowe at FBC was amazing to work with! He was able to get me a homeowners insurance policy that met the criteria I was looking for at a great price. He was super responsive, quick, and helpful throughout the process. Highly recommend FBC and Murphey.
Charlen Harper, I thank you for the Awesome, amazing,customer service!!! I called feeling very stressed about a service I requested previously …Immediately talking with you I felt very at ease. I highly recommend FBC… I hope what ever new clients the company receive…I hope they have the pleasure to speak with you!!
Charlene was very helpful and on top of any question I had!
Julie H. was the best! She worked hard for my family,
Had a great experience with Luke Nelson at FBC Insurance. Wow! I was really overpaying with my previous carrier. Luke compared rates with several carriers and got me the most coverage with least amount of cost. Saving me big money each month or our cars and home. Cannot say enough good things about my experience. Highly recommend!
Michele Brenner in the service department is great. She responds quickly and is very helpful.
Thanks, Tara Schroeder, for your kindness and responsible for to provide a response on time. please keep up the good work going
Worked with Darren M. for our Home & Flood Insurance. He was responsive, got an immediate quote at a fair rate, and was kind. I would definitely recommend to family & friends.
FBC Insurance is the best in the business! The entire team is wonderful to work with and do a fantastic job
Julie was great. Helpful, met my needs quickly and efficiently.
Bryan Pena is amazing to work with!
Simple and easy....thank you!!
FBC Insurance Services is WORLD CLASS. Prompt. Professional. Courteous. Give them a call and give them an opportunity to meet your coverage needs.
Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
Professional and on top of stuff
Thank you Michelle Brenner for all your help. It has been a pleasure working with you.
Lori was excellent to work with! She was very patient and kind and ran multiple scenarios for us and helped us navigate home owners insurance. Lori also was excellent at communicating with us in a timely fashion.
Quick response time always available on email, txts and gets the job done with ease.
I wanted to give a great review as Dustin really just helped me out. Coming close on my renters insurance renewal, he made the process so smooth and easy. He followed up via phone and email to make sure all was settled. I could tell he genuinely cared that I felt everything was taken care of! Absolutely recommend working with Dustin!
I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
An amazing experience. The worse time to be looking for home owners insurance - the quotes we received were horrifying. Then we spoke to FBC Insurance and immediately we had a quote for great coverage at an affordable rate. The process was so easy!! They were so easy to work with.
