Great experience and very helpful team.
great service and customer care!
Gephry was the hero in this story. After having a horrible experience with a competitor, I called up Gephry and he was beyond professional, knowledgeable and got us a policy without any issue at all. I will recommend Gephry over and over again. 10/10. His customer service and timeliness is unmatched.
Paula was great to work with. Very helpful and knowledgeable. Highly recommend!
Michele with FBC insurance services was extremely helpful and patient answering all of my questions and found us the best quote. Would highly recommend her to help find your next home insurance policy! Thanks Michele 😊
Gephry was courteous and very thorough in working through our out of state move to Florida.
I worked with Dustin Groetsch at FBC Insurance to find a lower cost home insurance. He was responsive and found a policy to fit my needs. He was helpful, communicative and very pleasant. He is clearly a professional who cares for his customers.
Debra was great. Good quote and fast response. Look forward to doing business with her.
Rachan is the best home owner insurance agent I have ever had...not only she help me find the most affordable insurance but also she was so so so patient with me. I appreciate you Rachan!!! Continue in that path because you ll put a lot of smile on your customers face.
Bryan Pena is amazing to work with!
FBC has been a very responsible and professional insurance firm to work with. Dustin Groetsch was very helpful and prompt in assisting me in finalizing paperwork during the recent sale of a property I owned. Thanks, Dustin and team!
Jeff provided outstanding customer service. He was courteous in answering questions, prompt in his responses to emails and phone calls, and followed through on commitments and follow ups. This level of service was provided over the period of 1-1/2 years even though there was no formal commitment from me at the onset, or even over a year into the construction process. His service and commitment was/is excellent and very much appreciated.
A few years ago Michele Brenner was enlisted to help me update and send policies on a mortgage refi. I kept her email and continued to ask questions as they arose or I needed new policies or updates. Michele never skips a beat... she is stellar at resolving anything I've brought her way quickly and with explanations that avoid back and forth communication. If you have a chance to work with her, you won't be disappointed.
Charlene Harper was amazing. Her knowledge in the industry and professional customer service is outstanding. She made the impossible possible. I am truly thankful to have done business with her. She went above and beyond.
The entire team is so so GREAT TO WORK WITH. SUPERIOR . I could not had a better group of total PROFESSIONAL'S. They are the ABSOLUTELY MARVELLOUS.
Great place with great customer service. Oriana helped me get set up with everything I needed. She was very quick with information and details. Thank you so much for all your help. If you need insurance this is the place to call. They will get you taken care of and make sure all your needs are met.
Cory was super helpful with getting us better rate and coverage!
Gustavo help a lot with everything with my insurance. I’m very grateful. Thanks!
I have had the most wonderful person who has helped me so much I could never thank her enough! Her name is Patricia Gutierrez.. I am elderly and disabled and she helps me by staying in touch with me to remind me of what I need to do and she has gone above and beyond to help me. She is so kind to me. She is patient. She has wonderful qualities and you need her!!! Thank you Patricia! many many times-thank you
Darren, Account Executive, was very helpful and assisted me to find the right policy. He took the time to explain each aspect of the policy that I was electing. Highly recommend utilizing their services.
I had an excellent experience with my insurance agent. From the very beginning, he was extremely kind, professional, and always willing to help. He took the time to prepare several quotes for me, including one with Geico, so I could compare options and choose the one that best fit my budget.
He was always available and showed genuine commitment, following up to make sure all the paperwork and documentation were completed properly. His personalized attention and dedication truly make a difference.
I definitely recommend his services!
Excellent service And super friendly
After speaking to multiple people about an issue with my policy I nearly gave up until I spoke to Tara Schroeder. She made everything easy and fast. I'd give her 10 stars if I could. She's great at what she does!
I use FBC for all of my insurance needs, they are professional, and their customer service is top-notch. Michelle is super helpful and always on top of my coverages.
Nice service and good prices
Charlene Harper was extremely professional for my needs of home insurance. Thanks so much for sharing your experience. Extremely professional and easy to work with. Looking forward to working with you again.
Paula was just great. Professional and very couteous
I would like to thank Rachan Darity for providing the insurance quote and for their patience and responsiveness in accommodating my requests. Their assistance in adjusting the details to meet my needs was greatly appreciated!
Bryan was excellent to work with and helped me find the best rate for my homeowners insurance.
