I am amazed at the customer service and professionalism of Dustin Groetsch. Working with Dustin was a smooth and seamless experience. Everything was handled professionally and on time. Dustin made the process easy and stress-free.Communication was clear, and everything went smoothly from start to finish. Excellent from start to finish will recommend him 100% go above and beyond and takes care of all the naggin process in between. Dustin has proven to be Manager material and beyond.
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Debra has been helpful with our transition from Iowa to Florida. She helped us get home and vehicle insurance when we needed it. She provided multiple options that we could choose from and knew what insurance we needed for the area that we moved to. We spoke many times asking for clarification before we chose the plans that worked best for us. Debra has been great help.
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Thank you so much.
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Thank you Dustin Groetsch insurance agent for a great customer service and a recommendation of my home insurance policy. Very professional and helpful
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I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
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the best insurance agent that i delt with, Mr. Ramon was amazing.
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Julie took such great care of us with our insurance needs for our new home! Julie‘s communication skills are excellent and she communicated with us frequently, supplying us with quotes and then helping us to whittle down to exactly what we were looking for in our price range. I give my highest recommendation to Julie and felt confident through the entire process that she was truly trying to find what was best for my husband and I! She is the BEST and I would not use anyone else. Give her a call, you will not be disappointed!
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Nice service and good prices
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Bryan Pena is amazing helped me with house, flood and car. Very patient and informative.
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Glae LaLuzerne is an absolute gem to work with. Super polite, professional, and stayed with me while I got my difficult situation handled in a manner that was very beneficial and helpful to me. Could not recommend her more highly!!
Update: if I could give more stars I would! I had another issue that required immediate attention and Tara Schroeder completely rocked it! Highly recommend this organization for everyone and I'll be sure to be a longtime customer!! Thank you again for your hard work, dedication, and support!
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Julie rocks! Saved me a lot of money and did all the leg work for me.
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Debra was very thorough explaning all my options and easy to work with!
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I would like to thank Rachan Darity for providing the insurance quote and for their patience and responsiveness in accommodating my requests. Their assistance in adjusting the details to meet my needs was greatly appreciated!
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I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
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Thank you Darren Maloney. First time homebuyer here, and the process was super easy, fast and he was so informative about everything Homeowners Insurance for our brand new home. I definitely recommend him for anybody who’s a first time homebuyer or just wants somebody to be patient with them and explain things.
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Quick and to the point. Thank you.
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Paula was great to work with. Very helpful and knowledgeable. Highly recommend!
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Cory has been great!
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Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
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Very friendly
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I had a great experience. Charlene Harper and as awesome!!
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Professional and efficient
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Very helpful with getting me started on my new home.
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FBC staff is very Helpful. Thank you.
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The process was seamless and I get the required coverage at a good rate.
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Paula was very helpful with our home insurance for our new home purchase. She was very responsive and pleasant. Wonderful to work with! Thank you!
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Debra was awesome! Very personal and reliable! Excellent communication.
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Very helpful and professional!
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Briana and Evelyn were very helpful and responded in a timely manner.
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I had questions about my renewal for my home owners insurance and Tara Schroeder was awesome in answering all my concerns. I would like to thank you for all your help.
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