great experience, all questions answered - easy to choose
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Lori was excellent to work with! She was very patient and kind and ran multiple scenarios for us and helped us navigate home owners insurance. Lori also was excellent at communicating with us in a timely fashion.
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Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
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Great experience and very helpful team.
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I have worked with Charlene and Darren and they have been very helpful and it was pleasure working with both of them.
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Thank you Sarah Rose! Excellent customer service. It is great to have someone understand the need of a customer and take the time to resolve the situation. Wish I had contacted her sooner. She alleviated the need for me to have to contact multiple other places. I could not be happier. Sarah is friendly, professional and thorough. Thank you!
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Outstanding service. Received quotes extremely quickly and any questions I had were responded to right away via email/messages and phone calls. Very grateful for the ability to get insurance set up so efficiently.
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Cory has been great!
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I wanted to write this review for anyone who is considering using Gephry Pena for their insurance needs. As a mortgage broker I've been working with Gephry for over a year now. His response time, attention to detail and over all service is second to none! He consistently finds the best rates for my clients and has proven himself to be a very valuable partner! Highly recommend!
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As both a mortgage broker and a homeowner, I know how important affordable and sufficient coverages are when it comes to homeowners insurance. Regardless of who I work with at FBC, I always have a positive experience.
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Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
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Very Helpful managing our Insurance Needs
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I have the pleasure of being assisted by Rachan when I was looking to lower my homeowners insurance premium. No words can express what a valuable employee Rachan is. She went above and beyond to help me. She is highly qualified, compassionate, helpful, and professional. My Hope Is that her employer realises how valuable she is and reward her for her extraordinary skill set.
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Extremely patient, supportive and informative. Customer friendly and does everything possible to meet the customer needs. Outstanding customer service!
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Quick and to the point. Thank you.
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Nice service and good prices
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I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.
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Thank you Michelle Brenner for all your help. It has been a pleasure working with you.
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Drew was great and time efficient. Glad he could help out
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Vanita at FBC Insurance Services was the best. She was patient when our builder had delays in getting our new home started but was ready to help us select a home owner's insurance policy when it came time to close. She helped us quickly again with my daughter's townhome. She made sure all of our questions were answered and helped us close quickly. Great service.
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Bryan Pena was very thorough in comparing multiple quotes and provide me with the best rates. Very patient in revising the policy based on my condition changes.
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Julie was outstanding! Took care of everything I needed!
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Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.
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MUY AGRADECIDA CON LA SRA. PATRICIA ELENA GUTIERREZ, PUDO AYUDARME CON PRONTITUD Y CON UNA EXCELENTE CALIDAD DE SERVICIO, ES LA MEJOR š TODOS DEBERIAN SEGUIR SU EJEMPLO. MIL GRACIAS DE VERDAD SRA. PATRICIA š
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Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
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Dmytro was an incredible help to me. I was very anxious during the car-buying process and the car-swapping process in regards to insurance. He gave me quotes quickly which helped me work out budget which helped me buy the car etc. etc.
He was a stable and reasuring presence, responded quickly and checked on me a few times between communications. Dymtro has great follow-up and i really appreciated him.
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Drew Miller is an insurance professional! He provided exceptional service and advice. He will be my first call whenever I have insurance needs. Not to mention Iām already referring him 3 of my family and friends who need insurance as well ! Thank you drew once again for taking the time to break everything down and explain every question I had about the policy.
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Charlene was amazing at helping us obtain the correct amount of insurance we needed for our home. She was patient, kind, professional and very knowledgeable.
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Very helpful and professional!
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This is a great business. Lately, I have especially been helped by Account Executive Tara Schroeder, a very nice lady who took care of my issue immediately. I'm 63, and this is the best insurance service I have ever had.
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