Ms. Tara helped me over the phone with the renewal of my homeowner insurance. Later she sends a confirmation email. I highly appreciate her efforts in helping me out.
We were so happy with the friendly, professional and caring service. Great communication as to our options. Terrific follow-up as well. We would definitely recommend
Dustin did a great job handling our home policy. I found his demeanor and expertise to be very helpful! . He was incredibly knowledgeable and his process made it super easy. Customer service skills are top-notch. We highly recommend Dustin and FBC Insurance for all of your insurance needs. Thank you Dustin!
Bryan Pena is amazing to work with!
I use this company for my home insurance and they’ve been great. Specifically Luis and Rachan. Very helpful, responsive & solved my issue I had quickly.
Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
I had an excellent experience with my insurance agent. From the very beginning, he was extremely kind, professional, and always willing to help. He took the time to prepare several quotes for me, including one with Geico, so I could compare options and choose the one that best fit my budget.
He was always available and showed genuine commitment, following up to make sure all the paperwork and documentation were completed properly. His personalized attention and dedication truly make a difference.
I definitely recommend his services!
Trina is very helpful, prompt and an expert in her trade.
Great service, they saved me over $300/month, yes that's right, over $3,600 a year on my previous company. Same coverage, different company, better customer service. Highly recommended.
I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
Bryan Pena is excellent and very helpful with our insurance needs.Thank you
Great service they go above and beyond to get you the right insurance for the best reasonable price.
Bryan is quite customer oriented and responsive
Great customer service and great rates!
Tara Schroeder is terrific each and every time I had contact with her. She is indeed an asset to FBC Insurance and to its clients.
great experience, all questions answered - easy to choose
The process was seamless and I get the required coverage at a good rate.
Fantastic customer service provided by Rachan Darity!
I had pleasure of working with Erick Wicker. He was pleasant, well informed, very professional and he went out of his way to make sure that all my needs were met. I highly recommend working with this gentleman. He will make sure you have all the facts so you can .are an educated choice when it comes to your insurance needs.
FBC staff is very Helpful. Thank you.
Excellent communication, friendly and effective service!
Professional and on top of stuff
The company made it easy for members to take care business……..
I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!
Got me the correct insurance in about 10 minute. Very quick and professional
Evelyn was absolutely amazing—so friendly and helpful! I can’t wait to work with her company for our other properties. We’re so happy to have discovered FBC Insurance Services!
Great working with the folks here.