Great experience with a knowledgeable and responsive agent on top of a great price!
I had the pleasure of working with Tara Schroeder. In the work that I do, it's not often that an agent works quickly, efficiently, and pleasantly to get the job done. Tara was and has been amazing through our entire process!
Jeff provided outstanding customer service. He was courteous in answering questions, prompt in his responses to emails and phone calls, and followed through on commitments and follow ups. This level of service was provided over the period of 1-1/2 years even though there was no formal commitment from me at the onset, or even over a year into the construction process. His service and commitment was/is excellent and very much appreciated.
Thank you Dustin Groetsch insurance agent for a great customer service and a recommendation of my home insurance policy. Very professional and helpful
Debra McCann has been very helpful navigating the the treacherous waters of homeowners insurance!
I recently had the pleasure of working with Luis Soto Garcia for my home insurance needs, and I must say, I am thoroughly impressed! From the start, Luis Soto Garcia demonstrated exceptional professionalism, knowledge, and patience, making the entire process smooth and stress-free. What stood out the most was Luis Soto Garcia's ability to clearly explain the various options and coverage details, ensuring I had a solid understanding of what I was getting. Furthermore, he took the time to listen to my specific needs and concerns, tailoring a policy that suited my situation perfectly. I highly recommend Luis Soto Garcia to anyone looking for a reliable, friendly, and attentive home insurance agent.
I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
I would like to thank Rachan Darity for providing the insurance quote and for their patience and responsiveness in accommodating my requests. Their assistance in adjusting the details to meet my needs was greatly appreciated!
very knowledgeable and easy yo work with plus they saved me $ 500 a year on Ins and I now have Flood Ins also
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
It was a pleasure to work with Dustin at FBC Insurance. He was super timely with all his responses and he crafted a policy that worked for our needs. Thank you!
Very helpful,answered all my questions and concerns. Friendly staff.
Charlen Harper, I thank you for the Awesome, amazing,customer service!!! I called feeling very stressed about a service I requested previously …Immediately talking with you I felt very at ease. I highly recommend FBC… I hope what ever new clients the company receive…I hope they have the pleasure to speak with you!!
We had a fantastic experience working with Obson from FBC Insurance Services. He was professional, knowledgeable, and took the time to understand our needs. His clear explanations and personalized approach helped us secure the right coverage for our homeowner, flood, and golf cart insurance. We felt confident in his recommendations, and his exceptional customer service made the whole process easy and stress-free. Highly recommend!
"I can't recommend Oriana Bentacourt enough for commercial insurance policies! Her expertise, attention to detail, and commitment to finding the best coverage for my business were outstanding. She made the process seamless, answered all my questions with patience and clarity, and truly had my best interests at heart. If you're looking for an insurance agent who is knowledgeable, professional, and genuinely cares about her clients, Oriana is the one to trust. Five stars all the way!"
If you are looking for fantastic help with your insurance, I strongly recommend Michele Brenner at FBC. She's smart, responsive, and very creative in helping you put together a complete coverage plan!
Great customer service and personable agent . Jeff was very helpful getting the insurance policy on our new home done quickly so we could close
Thanks, Tara Schroeder, for your kindness and responsible for to provide a response on time. please keep up the good work going
Jeff was friendly knowledgeable and helpful
This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
Charlene Harper was extremely professional for my needs of home insurance. Thanks so much for sharing your experience. Extremely professional and easy to work with. Looking forward to working with you again.
Working with FBC is seamless because of people like Tara Schroeder. She is extremely helpful and pleasant to work with on my policy.
Trina provided me with a quote very quick and it was less than half of what my renewal of my old company was going to be. So yeah, I am ecstatic about how this company and Trina treated me.
I worked with Michelle Brenner to get a quote. I ended up with another company only due to special circumstances. Michelle was great to work with, knowledgeable and immediate response to my calls. I will definitely be back fire future needs.
Trina has been such an amazing help. I would not have been able to navigate through the insurance process without her. FBC Insurance Services will literally have you covered!
I recently had to shop for new auto insurance. I reached out to FBC Insurance Services to start the process. The agent, Obson Ibssa, was very helpful and attentive. My insurance would expire on a Monday, but when I contacted him on Friday he was very determined to help me find the best quote available. It was a pleasure working with Obson, even on a late Friday and during the weekend to complete the whole process. Thanks to him, I got a great deal.
Julie rocks! Saved me a lot of money and did all the leg work for me.
Absolutely stellar service from Kyle! 🌟 From the moment I called, he was friendly, professional, and incredibly knowledgeable. He answered all my questions with patience and made the whole process smooth and stress-free. It’s rare to find someone who genuinely cares—Kyle truly went above and beyond. Thanks, tremendous thanks for your help Kyle P!!
Very upfront and trustworthy people to deal with and definitely felt i was taken care of !
