Glae tried very hard to find me the best insurance rates. She was very knowledgable, dedicated, and kind. I would be very happy to work with her again.
Charlene did a great job explaining our insurance options, it was a pleasure working with her!!!
Obtained a great insurance rate in a matter of minutes!
Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
Enjoyed working with Julie at FBC Insurance. She was very knowledgeable and addressed all of our questions regarding home and flood insurance. Very responsive with call backs as well. Highly recommend Julie!
Bryan was awesome and very funny. I love working with him on my new house.
Dustin did a great job handling our home policy. I found his demeanor and expertise to be very helpful! . He was incredibly knowledgeable and his process made it super easy. Customer service skills are top-notch. We highly recommend Dustin and FBC Insurance for all of your insurance needs. Thank you Dustin!
Brian Pena at FBC Insurance Services provided outstanding service for my home insurance. He was professional, thorough, and made the process seamless and stress-free. Highly recommend!
I contacted Julie Honohan for a homeowners quote. She responded quickly, was very knowledgeable and professional. She was also able to save me money. I highly recommend her.
Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.
Paula, is very helpful and a true professional.
Jason and Lori Davis with FBC Insurance Services are great to work with, extremely knowledgeable with a constantly changing industry, and have a great network of underwriters to get the best rates available. Highly recommended!
Julie Honohan was amazing to work with! She worked very hard and fast to get me set up on my insurance plan and was extremely professional. She is an absolute pleasure to work with. Thank you Julie!
Michele Brenner in the service department is great. She responds quickly and is very helpful.
Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.
The process was seamless and I get the required coverage at a good rate.
I had bought a new car and needed to update my auto policy. My normal agent was on vacation, so I called their main line and spoke to Tara Schroeder. Tara was super friendly and pleasant to speak with. She helped me update my policy and all took less than 10 minutes! Great service! 🙂
Very helpful with getting me started on my new home.
Dustin took the time to look over my policy and after review we were able to reduce my premium. I can appreciate his follow up!
Darren, Account Executive, was very helpful and assisted me to find the right policy. He took the time to explain each aspect of the policy that I was electing. Highly recommend utilizing their services.
Excellent communication, friendly and effective service!
FBC insurance services is great, all the people I have the chance to meet Tara, Cory, they all very friendly and assisted me in a professional way and very quick to respond back to me. Thank you so much!
I worked with Dustin Groetsch at FBC Insurance to find a lower cost home insurance. He was responsive and found a policy to fit my needs. He was helpful, communicative and very pleasant. He is clearly a professional who cares for his customers.
Great service they go above and beyond to get you the right insurance for the best reasonable price.
Debra was always available and was a pleasure to work with. Whenever I had a question she answered within a day. Made a stressful procedure, buying a home, less stressful. Thank you
FBC was amazing, specifically Vanita Tauro. My wife and I purchased a new home and Vanita was there every step of the way to help. She was punctual, knowledgeable, and worked through every hour to get you answers. Every question I had she knew the answer to and helped us get amazing home owners and even helped us save $1,000 on car insurance! Highly recommend, call and ask for Vanita Tauro.
Quick, simple and clear will be the best way to describe the help that I have from Dustin Groetsch one of the team members at the costumer service, Dustin took care of everything pretty much, a really knowledgeable representative, I highly recommend FBC as insurance company.
My experience with FBC Insurance Services far exceeded my expectations. Trina, the insurance associate who guided me through the challenging process of finding coverage tailored to my unique needs, demonstrated exceptional professionalism and genuine care. She took the time to understand my situation, asked the right questions, and explored every possible option to ensure I had the right coverage in place.
What could have easily been an overwhelming process was made manageable, even reassuring, thanks to Trina’s patience, knowledge, and persistence. She made me feel like more than just a customer—she treated me like a person whose concerns truly mattered. I’m beyond grateful for her support and dedication, and I highly recommend her and the team at FBC Insurance Services to anyone navigating complex or customized insurance needs.
