Omkar
Ms. Tara helped me over the phone with the renewal of my homeowner insurance. Later she sends a confirmation email. I highly appreciate her efforts in helping me out.
6/30/2023
Mary
Excellent service. Everything went smoothly.
9/09/2023
Jeffery
When we needed some changes on our HO policy lowering coverage and adding additional loss payee, Rachan Darity immediately jumped on it and sent us everything within 24 hours. It is not often that you contact an agent these days and get such prompt responses and service. We appreciate the quick and efficient communication.
6/03/2023
Vivian
The process was seamless and I get the required coverage at a good rate.
1/29/2024
John
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
2/14/2023
Joseph
In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
5/21/2023
Bruce
Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.
12/06/2023
Barbara
I received a second text from my mortgage company on Dec. 5th. They have not received proof of hazard insurance document page. I left a message with Michele in early October, asked her to take care of it please. Well I called yesterday and Tara answered the phone and updated me on everything and said she would take care of it. Tara sent me confirmation of everything with an email. She was so efficient, and pleasant. Thank you Tara Schroeder, your confidence in yourself gave me confidence in you.
12/08/2023
Marlene
The company made it easy for members to take care business……..
1/22/2024
Pearl
Very helpful,answered all my questions and concerns. Friendly staff.
7/11/2023
David
Extremely helpful and responded in a quick/timely manner every time I reached out.
12/28/2023
Uddhav
I have worked with Charlene and Darren and they have been very helpful and it was pleasure working with both of them.
6/07/2023
Larry
Charlene Harper, Michele Brenner and staff have been very helpful and efficient in getting back to us whenever we have questions or concerns. Very pleased!!
9/30/2023
Sandra
MUY AGRADECIDA CON LA SRA. PATRICIA ELENA GUTIERREZ, PUDO AYUDARME CON PRONTITUD Y CON UNA EXCELENTE CALIDAD DE SERVICIO, ES LA MEJOR 🙂 TODOS DEBERIAN SEGUIR SU EJEMPLO. MIL GRACIAS DE VERDAD SRA. PATRICIA 🙂
1/22/2024
Helene
Rachan was so helpful and explained things clearly. Nice doing business with them
8/27/2023
Jeremy
FBC Home Insurance has a seamless process to acquire competitive rate insurance. Top that with wonderful customer support and you have a winning formula. Recently, Michele Brenner helped me with a situation where my lender sold my mortgage to another company and the new company didn't get the information about FBC for escrow payments. The annoyance of delay in payment almost resulted in a cancellation of my FBC policy. Luckily a quick call and chat with Michele and my policy was re-instated with a successful escrow disbursement from my new lender.
9/14/2022
Joseline
FBC insurance services has been really helpful with my home insurance. Dustin Groetsch was great and super helpful. He found me a great rate for my new policy. He explained the policy very well to me and was very prompt with everything. Thank you.
3/23/2024
Daniel
FBC has been a very responsible and professional insurance firm to work with. Dustin Groetsch was very helpful and prompt in assisting me in finalizing paperwork during the recent sale of a property I owned. Thanks, Dustin and team!
3/28/2024
Bruno
Got a competitive rate and no issues so far. Great doing business with them.
8/30/2023
Martin
Bryan was excellent to work with and helped me find the best rate for my homeowners insurance.
3/14/2023
Lori
Jeff was friendly knowledgeable and helpful
3/17/2023
Molly
Darren, Account Executive, was very helpful and assisted me to find the right policy. He took the time to explain each aspect of the policy that I was electing. Highly recommend utilizing their services.
2/14/2023
Phuong
I just renewed my Homeowners insurance and was able to speak to a person. Michele Brenner was very responsive and fulfilled my request in a timely manner. Thank you Michele.
8/01/2023
T
This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
11/01/2023
Janet
Julie H. was the best! She worked hard for my family,
4/12/2024
M
I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
7/29/2023
Victor
Charlene did a great job explaining our insurance options, it was a pleasure working with her!!!
6/26/2023
Renzo
Thanks 🙏🏻
3/17/2023
Pam
I am moving to SC and need both home owners and auto insurance .Julie made this happen! She is a pleasure to work with!
9/16/2023
Jeremy
If you are looking for fantastic help with your insurance, I strongly recommend Michele Brenner at FBC. She's smart, responsive, and very creative in helping you put together a complete coverage plan!
2/14/2023