Love working with FBC and especially Oriana! As busy as we are the FBC team finds a way to patiently and persistently get the information they need to keep us on track. I'm sure working with us feels like they are herding cats at times, but they are always polite and helpful. I highly recommend!
Gephry was the hero in this story. After having a horrible experience with a competitor, I called up Gephry and he was beyond professional, knowledgeable and got us a policy without any issue at all. I will recommend Gephry over and over again. 10/10. His customer service and timeliness is unmatched.
Julie H. was the best! She worked hard for my family,
I would like to give a big Kudo to Charlene Harper who assisted me with a problem with my home insurance policy. She worked diligently with me and others within FBC to ensure my mortgage insurance policy would not lapse. She kept me informed every step of the way. She was also very friendly and easy to understand throughout the process. Ms. Harper is definitely an asset to your company.
Tara Schroeder was so easy to work with and is so responsive!
I had some questions around my flood insurance which I needed a quick turnaround, and Tara Schroeder was able to give me a quick call back and resolve the issue immediately. Kudos to her!
Glae tried very hard to find me the best insurance rates. She was very knowledgable, dedicated, and kind. I would be very happy to work with her again.
Professional and on top of stuff
Fantastic customer service provided by Rachan Darity!
Paula was knowledgeable and provided options that were easy to review and compare
Bryan Pena was very thorough in comparing multiple quotes and provide me with the best rates. Very patient in revising the policy based on my condition changes.
In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
Patricia Gutiérrez thank you for your service you have answered all my questions and solved my problems with my insurance coverage!!
Paula was very helpful with our home insurance for our new home purchase. She was very responsive and pleasant. Wonderful to work with! Thank you!
Bryan was efficient, direct, and secured us a fantastic deal that competitors couldn’t beat!
Debra was always available and was a pleasure to work with. Whenever I had a question she answered within a day. Made a stressful procedure, buying a home, less stressful. Thank you
Dustin was very helpful and provided answers to my questions. It was refreshing to speak with a live operator without going through many prompts.
Charlene Harper was very helpful, considerate and very kind.
Charlene did a great job explaining our insurance options, it was a pleasure working with her!!!
Absolutely stellar service from Kyle! 🌟 From the moment I called, he was friendly, professional, and incredibly knowledgeable. He answered all my questions with patience and made the whole process smooth and stress-free. It’s rare to find someone who genuinely cares—Kyle truly went above and beyond. Thanks, tremendous thanks for your help Kyle P!!
It was a pleasure to work with Dustin at FBC Insurance. He was super timely with all his responses and he crafted a policy that worked for our needs. Thank you!
Extremely helpful and responded in a quick/timely manner every time I reached out.
Good service. Did everything I needed. Very helpful.
Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!
Very efficient and professional - get the job done!
Great customer service and great rates!
An agent that can help with all insurance needs.
Trina was amazing! She was very professional, knowledgeable, prompt and accurate. Also, Trina was extremely patient with all of our many questions and requests. Great experience! Great service!
Tara Schroeder and Darren Maloney with FBC Insurance Services were very helpful regarding insurance quotes and coverage. They both provided very quick updates throughout the process. Great customer service.