Very helpful,answered all my questions and concerns. Friendly staff.
Great experience and got us a great rate.
Very professional and detailed organization.. Excellent communication and organized. Highly recommend!
Glae is such a very professional woman she will fight for you and get you the best qoute! I have never in my life met a woman like Glae that loves her job! And will go above and beyond for her customer's! And last her positive ✨️ is outstanding!!! 👏🏿
Excellent communications and emphasis on customer service as well as finding us a low rate
Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
Trina provided me with a quote very quick and it was less than half of what my renewal of my old company was going to be. So yeah, I am ecstatic about how this company and Trina treated me.
I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!
I had the pleasure of interacting with Mr. Dymtro Dun, Relationship Manager, on the cancellation of my insurance policy-due to sale, and a refund that was needed to be processed. I was very pleased and satisfied with his level of excellence, customer service, prompt responses and actions to get the job done. Thank you Dymtro!
Great service and best rates ever. Ramon took the time to help me find the best policy for my homes and cars, efficient and courteous. I will recommend to all my friends and family of course! Thank you Ramon!!!
I just wanted to add that Dustin was professional and helpful. He helped me understand my coverage as well as answer all my questions. So happy I called because he was able to help me save money by updating my coverage. Thank you, Dustin, for all your help.
Trina was amazing! She was very professional, knowledgeable, prompt and accurate. Also, Trina was extremely patient with all of our many questions and requests. Great experience! Great service!
Made obtaining Homeowners insurance a pleasure. Punctual, thorough and a pleasure to deal with. We will use him for our homeowners on our primary home. I would highly recommend him to anyone looking for a homeowners Insurance agent.
Gephry was the hero in this story. After having a horrible experience with a competitor, I called up Gephry and he was beyond professional, knowledgeable and got us a policy without any issue at all. I will recommend Gephry over and over again. 10/10. His customer service and timeliness is unmatched.
My husband and I moved to the area from out of state and Darren made the process of finding the right insurance coverage for our new home and cars so much easier. I wasn't sure how much coverage we'd need in an area that sees tropical storms, and he was able to guide me through the options and pick the right plan. A pleasure to work with. Highly recommend.
The experience was smooth and easy and at a good rates.
Fast and efficient service. I will be recommending to family and friends.
As both a mortgage broker and a homeowner, I know how important affordable and sufficient coverages are when it comes to homeowners insurance. Regardless of who I work with at FBC, I always have a positive experience.
We had an issue with our policy and Rachan was amazing! Helped me through every step in an extremely timely manner and really took a lot of stress off of my plate. I hope I am able to work with her in the future if there are questions about our policy! Thanks again Rachan!! - Megan
Great, easy experience switching insurance with Debra McCann
Very helpful with getting me started on my new home.
I started working with Michele B. As my personal insurance agent and she’s been invaluable. I saved money with everything she found for me, and she answers all of my questions regarding what I should consider for my home, borrowing cars while I travel, signing up my daughter for when she started driving, and so much more. She never complains about the amount of questions I ask and is extremely knowledgeable! Thank you!
Rachan was so helpful and explained things clearly. Nice doing business with them
Great service. We got everything we needed. Thanks!
Wow! Between Tara and Rachan -what a team! Quick, efficient and friendly. Been with FBC since we bought the house, Steady as she goes. 5 stars? In our book-7!
It was a pleasure dealing with Tara. She made the process quick, easy and smooth. She was able to deliver exacting what I asked for. I would definitely recommend working with her and FCB Insurance.
Julie you could not have been more kind & considerate at such a difficult time in my life ❣️ You are the epitome of what a human should be 💟 Your professionalism and knowledge is outstanding 🤗
Victoria B.
Oviedo
Got a competitive rate and no issues so far. Great doing business with them.