I had the pleasure and privilege of working with Vanita. She was able to save us so much on our home and car insurance. She does not stop till you are happy. Thanks again for all your hard work and dedication.
Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
Darren was extremely knowledgeable and also quite personable. I suggest using him as broker for all insurance needs!
Trina has been such an amazing help. I would not have been able to navigate through the insurance process without her. FBC Insurance Services will literally have you covered!
Bryan is quite customer oriented and responsive
Thank you so much for the great service provided by Oriana Betancourt with universal home insurance. She always provides great reminders on policy renewal and due dates for premium. That really helps out on my scheduling and calendar planning. Thank you again for your great service and great policy!
Nice service and good prices
We had an issue with our policy and Rachan was amazing! Helped me through every step in an extremely timely manner and really took a lot of stress off of my plate. I hope I am able to work with her in the future if there are questions about our policy! Thanks again Rachan!! - Megan
The agent was polite and satisfactorily answered my questions....furthermore she returned my calls promply. Got to mention that Paula Tannus is the agent.
Debra, has been patient and generous with her time, when I was a complete tense and scatter brain. Nice lady, crazy guy! Great name for a movie.
I used FBC for my home insurance, and during that period, I had no issues. People there are so kind, especially Rachan Darity and Mr. Darren. Thanks both!
Bryan was very helpful and the rates were very good.
We’re new to the area and needed homeowners insurance and we used FBC. We worked with Charlie Gutierrez and he was a tremendous help with some of the issues we were having. We’re very grateful for the help from FBC.
Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
My home insurance was set to go up a significant amount this year. I contacted FBC to see what I could do. Dustin Groetsch was great. He was quick and responsive, and provided me a few options to adjust my quote; saving me a few hundred dollars. I would recommend FBC if you are looking around for home insurance!
Wow! Between Tara and Rachan -what a team! Quick, efficient and friendly. Been with FBC since we bought the house, Steady as she goes. 5 stars? In our book-7!
Very helpful,answered all my questions and concerns. Friendly staff.
Erick Wicker is my new insurance guy. He reviewed all my policies home and auto and saved me a lot of money. I had not taken the time to review my policies over a few years. I called the office for a separate concern and a week later I made some of the changes Erick suggested and I’m very happy I spoke with Erick. If you need insurance information make sure you speak with Erick.
Trina's professionalism, attention to detail, and how she truly cares for looking out for best interest of the insured. Had someone offer a lower quote but when Trina pointed out that it didn't cover potential risk, it opened my eyes to understanding cheap quotes have a lot of risk, you would need a trusted professional to break down the value. Count on Trina and John!
Great service and help from Bryan Pena.
Very professional and responsive!
The team is absolutely phenomenal. Incredibly quick, worked around our timeline, made some magic happen in an unusual circumstance, and they have literally everything and everyone you would need to close and repair your new house. 10/10 would recommend.
I had a great experience. Charlene Harper and as awesome!!
Trina is very helpful, prompt and an expert in her trade.
Great! Great! Great! Better is not possible! Thanks a lot!
Charlene was amazing at helping us obtain the correct amount of insurance we needed for our home. She was patient, kind, professional and very knowledgeable.
Great company to work with! Trey Adams is very knowledgeable and quick to respond to my questions!
I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately