Professional and efficient
I had questions about my renewal for my home owners insurance and Tara Schroeder was awesome in answering all my concerns. I would like to thank you for all your help.
Thank you to Rachan Darity at FBC- she has the best customer service, and is always prompt, reliable, and professional. She has helped me find the best rates and products for years. I will definitely keep FBC , and Rachan, on my go-to list.
Julie Honohan is an outstanding insurance professional! She has provided exceptional service and advice. She will be my first call whenever I have insurance needs.
Debra was very thorough explaning all my options and easy to work with!
Jason and Lori Davis with FBC Insurance Services are great to work with, extremely knowledgeable with a constantly changing industry, and have a great network of underwriters to get the best rates available. Highly recommended!
Charlene was amazing at helping us obtain the correct amount of insurance we needed for our home. She was patient, kind, professional and very knowledgeable.
Darren Maloney at FBC Insurance Services provided outstanding service by setting us up with American Integrity insurance. He also has continued to provide stellar support after our insurance was changed over. Kudos to Darren for being awesome at customer satisfaction, would give more stars if possible!
Tara Schroeder and Darren Maloney with FBC Insurance Services were very helpful regarding insurance quotes and coverage. They both provided very quick updates throughout the process. Great customer service.
In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
Competitive prices and great customer service!!
Cory in the Orlando office was great! He was able to get us a good price on our home insurance and saved us a lot on our Auto coverage! Can't Thank him enough!
I was so happy with the level of customer service when shopping around for our homeowners insurance policy, Charlene H. with FBC was not only professional & knowledgeable, She was friendly & compassionate, and took the extra time to answer all of my questions, along with quickly providing us with a policy that suited our needs.
Paula was great to work with and made the whole experience seamless.
Great service, they saved me over $300/month, yes that's right, over $3,600 a year on my previous company. Same coverage, different company, better customer service. Highly recommended.
The process with Julie was so seamless! She was prompt and attentive!
Trina was excellent. Thank You. I will be referring her to my over 1000 agents in the area as well.
Paula is an excellent agent. She listens to your needs, wants, and ensures that tou have affordable coverage.
I had some questions around my flood insurance which I needed a quick turnaround, and Tara Schroeder was able to give me a quick call back and resolve the issue immediately. Kudos to her!
Received a great quote! Darren Maloney was super helpful and explained everything thoroughly. Would definitely recommend their help!!
Excellent customer service. Exceptional agent.
I had the pleasure of interacting with Mr. Dymtro Dun, Relationship Manager, on the cancellation of my insurance policy-due to sale, and a refund that was needed to be processed. I was very pleased and satisfied with his level of excellence, customer service, prompt responses and actions to get the job done. Thank you Dymtro!
Extremely patient, supportive and informative. Customer friendly and does everything possible to meet the customer needs. Outstanding customer service!
FBC insurance services has been really helpful with my home insurance. Dustin Groetsch was great and super helpful. He found me a great rate for my new policy. He explained the policy very well to me and was very prompt with everything. Thank you.
Love working with FBC and especially Oriana! As busy as we are the FBC team finds a way to patiently and persistently get the information they need to keep us on track. I'm sure working with us feels like they are herding cats at times, but they are always polite and helpful. I highly recommend!
Jared Cole was and has been so great to work with! He always gets back to you quickly and we saved hundreds going with Jared. So pleasant to work with. Thank you Jared keep up the great work!!!
These guys really understand Customer Service.
Great Job!
Great working with the folks here.
I just wanted to add that Dustin was professional and helpful. He helped me understand my coverage as well as answer all my questions. So happy I called because he was able to help me save money by updating my coverage. Thank you, Dustin, for all your help.