Great, easy experience switching insurance with Debra McCann
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Professional and on top of stuff
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Sales Rep. Paula Tannus was very professional and on time in providing me with information which allowed me to make an informed decision.
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Very helpful, knowledgeable and professional
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Good service. Did everything I needed. Very helpful.
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Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.
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Bryan is quite customer oriented and responsive
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Competitive prices and great customer service!!
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Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.
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Denevue Vaz Was so helpful and professional. 10/10 recommend this home insurance.
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Thank you Sarah Rose! Excellent customer service. It is great to have someone understand the need of a customer and take the time to resolve the situation. Wish I had contacted her sooner. She alleviated the need for me to have to contact multiple other places. I could not be happier. Sarah is friendly, professional and thorough. Thank you!
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Great service and help from Bryan Pena.
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Very good service
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I was so happy with the level of customer service when shopping around for our homeowners insurance policy, Charlene H. with FBC was not only professional & knowledgeable, She was friendly & compassionate, and took the extra time to answer all of my questions, along with quickly providing us with a policy that suited our needs.
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Oriana Betancourt provided excellent customer service. She is extremely easy to work with and very prompt in her responses/follow-up. Thank you for all of your assistance!
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I wanted to write this review for anyone who is considering using Gephry Pena for their insurance needs. As a mortgage broker I've been working with Gephry for over a year now. His response time, attention to detail and over all service is second to none! He consistently finds the best rates for my clients and has proven himself to be a very valuable partner! Highly recommend!
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I had the pleasure to be helped by Tara Schroerder very professional and well spoken and her help was perfect. I had been with FBC Insurance for more then 15 years and I can't complain they help me with my policy and try to keep my cost down . Thank you for being with us through hard times.
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Glae Laluzerne is professional and on-the-ball. Very knowledgeable and expedited the process.
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Going through your first home purchase is stressful. FBC insurance are amazing. Julie Honohan took care of my insurance. She did everything electronically because I'm hours away. I definitely recommend it and would ask for Julie personally. She's polite and professional.
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Very professional and responsive!
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Charlene Harper always goes over and beyond to help find the best policy for your family. She will do anything and everything she can to help you. She is a great asset to your company.
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Charlene Harper was very helpful, considerate and very kind.
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Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
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Thanks, Tara Schroeder, for your kindness and responsible for to provide a response on time. please keep up the good work going
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great experience, all questions answered - easy to choose
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Murphey Rowe at FBC was amazing to work with! He was able to get me a homeowners insurance policy that met the criteria I was looking for at a great price. He was super responsive, quick, and helpful throughout the process. Highly recommend FBC and Murphey.
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Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
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Paula provided wonderful, prompt, professional service.
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Dustin Groetsch was helpful with my auto policy renewal. He returned my call on a Friday afternoon near closing time and made me feel as if I was calling early on Monday. He answered all of my questions thoroughly taking his time and not acting as if I was bothering him. Dustin was great!!!
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In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
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