Charlene H

Charlene Harper

Director of Quality & Compliance

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Direct: 407‑284‑6651

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Office: 888‑308‑1841 x1380

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[email protected]

How it Works

Request a Quote

Request A Quote

Tell us know what insurance policies you’re looking for and let our team get to work!

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We'll Contact You

Your FBC Insurance Services agent will reach out to you within 24-48 hours to get things started.

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Choose Your
Coverage

We will shop over 40 carriers and can customize your coverage to meet your specific needs.

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You're Insured!

Sit back and relax - we have years of experience. We will help you do the hard work to save you time and money.

Bundle Your Insurance And Save

Many insurance providers today are encouraging clients to consider bundling their insurance, but why should someone bundle their insurance? Does it really provide any benefit? It actually does!

The most popular reason to bundle is the opportunity to save money on each policy you bundle with a specific insurance provider. While bundled savings may fluctuate depending on several factors such as the company, the policies bundled, and where you live, this is a great way to save money and streamline your bills! Bundling your services also means having to download one app and have one account with one provider. Many families find relief in knowing they only have one number and one place they need to go to should something happen.

Home Insurance

If you own or rent, we’ve got a solution for you. Help protect your home with our Home Insurance Policy. We care about your valuables and can help you choose the coverage you want. Talk to one of our Account Executives today to get started!

Auto Insurance

Do you or people in your family drive or own vehicles? Our Auto Insurance Policy can insure your vehicles with competitive coverage options. We are prepared to help you combat unfortunate situations should they arise unexpectedly.

Recreational Vehicles

We offer a Recreational Vehicle Policies that can protect your boats, motorcycles, and RVs. Fun experiences don’t need to be overshadowed by risk! Contact us to help to keep your valuables safe.

Flood Insurance

Floods are the most occurring natural disaster in the U.S. Our Flood Insurance Policy can help to keep your possessions covered in the event of a flood. While rising water can do much damage, we can help you reclaim your valuables quicker.

Umbrella Insurance

Life can bring a lot of unexpected surprises. Fortunately, we have a solution with our Umbrella Policy.

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Ready to Save?

Let us help you with your insurance needs. We’ll compare over 40 insurance providers for your home, auto and additional insurance needs.

What People Say

Some of our awesome testimonials

Danielle
				Vanita is the best. She deals with our personal and business insurance and I highly recommend her.			
David
				Extremely helpful and responded in a quick/timely manner every time I reached out.			
Kevin
				Very helpful and professional!			
Uddhav
				I have worked with Charlene and Darren and they have been very helpful and it was pleasure working with both of them.			
Marc
				Paula was great to work with. Very helpful and knowledgeable. Highly recommend!			
Toni
				Julie Honohan is an amazing agent! She is extremely thorough and very easy to work with. Thank you Julie!			
Rob
				Great services. Debra was easily accessible and very swift in communicating with us and getting our insurance needs met.			
Xavier
				Great customer service and great rates!			
Richard
				Julie rocks!  Saved me a lot of money and did all the leg work for me.			
chris
				great service and customer care!			
richard
				I had the pleasure to be helped by Tara Schroerder very professional and well spoken and her help was perfect. I had been with FBC Insurance for more then 15 years and I can't complain they help me with my policy and try to keep my cost down . Thank you for being with us through hard times.			
Oscar
				Patricia Gutiérrez thank you for your service you have answered all my questions and solved my problems with my insurance coverage!!			
C
				Dustin took the time to look over my policy and after review we were able to reduce my premium. I can appreciate his follow up!			
Tim
				Charlene was incredibly helpful in adding a new property to my existing insured property. She put in additional time on a holiday to take the steps necessary to get the best policy. So grateful for her support!			
Michelle
				Our homeowners insurance is through FBC's office and we are satisfied with the policy.   Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!			
Paula
				Julie came highly recommended from my sister. Julie was great to work with. She helped us make the right decisions for insurance coverage on  our new home. When I wanted to insure the house for more than what was necessary she patiently explained why it was not prudent to do so. She also recommended a company to get other coverage that she did not have. I would highly recommend Julie and FBC Insurance Services.			
Michael
				Evelyn is the BEST!!!!			
Angie
				Dustin Groetsch was so quick and efficient with finding me better quotes at a cheaper rate! He helped me save over $700 with better coverage. Dustin was very responsive and helpful through the process. I appreciate all his help!!!			
Victor
				Charlene did a great job explaining our insurance options, it was a pleasure working with her!!!			
Walter
				Excellent communication, friendly and effective service!			
Matt
				Michele was great.   She promptly reshopped my policy and helped find me new coverage.  Quick correspondence was appreciated.			
Denton
				Excellent, Fast, and Informative service. They helped us make our decision as painless as possible!			
Danny
				I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B			
Linda
				With just matter of a few questions, I had an estimate and insurance.  You can not ask for better service.  When I had a question Jeff was very knowledge and responded immediately.  Thank you.			
Andre.
				Vanita Tauro is a great professional and helped us to get good insurances with good coverages.			
Robert
				Great service they go above and beyond to get you the right insurance for the best reasonable price.			
Yolanda
				I had a great experience with Paula. She was very thorough and answered all my questions. She even found a way to make my insurance lower. This was very appreciated.			
Larry
				Debra McCann was amazing.			
Ken
				Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.			
Jeremy
				FBC Home Insurance has a seamless process to acquire competitive rate insurance.  Top that with wonderful customer support and you have a winning formula.  Recently, Michele Brenner helped me with a situation where my lender sold my mortgage to another company and the new company didn't get the information about FBC for escrow payments.  The annoyance of delay in payment almost resulted in a cancellation of my FBC policy.  Luckily a quick call and chat with Michele and my policy was re-instated with a successful escrow disbursement from my new lender.			