great experience working with this team
Simple and easy....thank you!!
Brian Pena at FBC Insurance Services provided outstanding service for my home insurance. He was professional, thorough, and made the process seamless and stress-free. Highly recommend!
Glae is such a very professional woman she will fight for you and get you the best qoute! I have never in my life met a woman like Glae that loves her job! And will go above and beyond for her customer's! And last her positive ✨️ is outstanding!!! 👏🏿
Excellent service. Everything went smoothly.
Oriana Betancourt is my representative and she does such a wonderful job of keeping me informed about my policy and offers great customer service. I enjoy her as my representative, and I have referred her to several friends of mine.
Trina came highly recommended and was polite, professional and got everything done wisely and efficiently. Many thanks to her and this terrific and honest company.
The experience was smooth and easy and at a good rates.
Great place with great customer service. Oriana helped me get set up with everything I needed. She was very quick with information and details. Thank you so much for all your help. If you need insurance this is the place to call. They will get you taken care of and make sure all your needs are met.
Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!
Debra was very diligent and maintained great contact with me through the process. Highly recommend!!
Gustavo has been a wonderful help for me and my wife getting us the best coverage and price. I am so thankful for him and I recommend him for anyone trying to get auto coverage!
Charlene Harper always goes over and beyond to help find the best policy for your family. She will do anything and everything she can to help you. She is a great asset to your company.
Made obtaining Homeowners insurance a pleasure. Punctual, thorough and a pleasure to deal with. We will use him for our homeowners on our primary home. I would highly recommend him to anyone looking for a homeowners Insurance agent.
Gephry was timely, responsive and knowledgeable.
Great experience with a knowledgeable and responsive agent on top of a great price!
Good service, Oriana was great!!!
I obtained home insurance from FBC Services, when purchasing my new home. I called them today, regarding an inquiry and spoke to my agent, Dustin Groetsch. He immediately took charge of my inquiry and responded immediately, providing me immediately with a solution. Dustin went above and beyond to assist me. He’s amiable, knowledgeable and professional. I highly recommend FBC insurance for all your insurance needs. Thank you Dustin, you’re amazing.
Extremely helpful and responded in a quick/timely manner every time I reached out.
Debra was always available and was a pleasure to work with. Whenever I had a question she answered within a day. Made a stressful procedure, buying a home, less stressful. Thank you
I had the pleasure of interacting with Tara Schroeder at FBC Home Insurance Services yesterday. While the circumstances were unfortunate, having to report damages to my home from a recent storm, her professionalism and friendly demeanor really made the best out of a bad situation. I have received services from FBC for all of my insurance needs for the past year and have had a great experience with every interaction. I highly recommend FBC because of team members like Tara.
This was hands down the best insurance experience I’ve ever had. I was in a bind and needed help right away. Dmytro helped me and not only made the process professional, efficient and simple, but my homeowners insurance premium was cut in half!!! Thank you Dmytro and FBC for making my life easier and saving me tons of money!
Professional, available, knowledgeable and prices are reasonable.
I have had the most wonderful person who has helped me so much I could never thank her enough! Her name is Patricia Gutierrez.. I am elderly and disabled and she helps me by staying in touch with me to remind me of what I need to do and she has gone above and beyond to help me. She is so kind to me. She is patient. She has wonderful qualities and you need her!!! Thank you Patricia! many many times-thank you
It was easy! Great experience!
I’ve been very pleased with Jeremy and Michele who have both assisted myself in insurance quotes, policy cancellations. They took care of everything and did so promptly. Definitely recommended
We unexpectedly were informed that we were being dropped by our insurance carrier. My husband had been with them for 47 years! Needless to say, we were very nervous looking for a new carrier. Trina had our backs during the whole process and helped us find a new carrier for both our homeowners and automobile coverage. Thank you!
Paula, is very helpful and a true professional.
I wanted to give a great review as Dustin really just helped me out. Coming close on my renters insurance renewal, he made the process so smooth and easy. He followed up via phone and email to make sure all was settled. I could tell he genuinely cared that I felt everything was taken care of! Absolutely recommend working with Dustin!
Oriana Betancourt provided excellent customer service. She is extremely easy to work with and very prompt in her responses/follow-up. Thank you for all of your assistance!
