I have had the most wonderful person who has helped me so much I could never thank her enough! Her name is Patricia Gutierrez.. I am elderly and disabled and she helps me by staying in touch with me to remind me of what I need to do and she has gone above and beyond to help me. She is so kind to me. She is patient. She has wonderful qualities and you need her!!! Thank you Patricia! many many times-thank you
Charlene Harper was extremely professional for my needs of home insurance. Thanks so much for sharing your experience. Extremely professional and easy to work with. Looking forward to working with you again.
My mortgage company sold my current policy to a new company. I found out that my home Hazard Insurance had lapsed and not been paid by the new company. I made contact with Patricia Gutierrez from FBC who was amazing and helped me correct the situation within minutes. I am very pleased with the service she provided and grateful that she assisted me.
Every one has been helpful, patient and compassionate. I appreciate the work and effort from all team members to make this a pleasant experience despite the few hurdles and amount of documents. Thank you all!
We use FBC Insurance Services for our rental policies and there is a high level of complexity and follow through. Julie Honohan is the absolutely agent I have dealt with and does what needs to be done to satisfy lenders, problem solve, etc. Most importantly (and I'm a shopper), they consistently give me the best pricing. 🙂
I had the pleasure of working with Tara Schroeder. In the work that I do, it's not often that an agent works quickly, efficiently, and pleasantly to get the job done. Tara was and has been amazing through our entire process!
Working with FBC is seamless because of people like Tara Schroeder. She is extremely helpful and pleasant to work with on my policy.
Quick and to the point. Thank you.
Sara Rose was such a pleasure to work with. She was quick to send the documents I needed for my account and take care of my issue. Way to go Progressive:
Thank you Sarah Rose! Excellent customer service. It is great to have someone understand the need of a customer and take the time to resolve the situation. Wish I had contacted her sooner. She alleviated the need for me to have to contact multiple other places. I could not be happier. Sarah is friendly, professional and thorough. Thank you!
Luke Nelson has been very helpful in putting into place auto and home insurance for me. He has been knowledgeable and professional as an agent. I will always reach out to him going forward when I have insurance questions.
I had some questions around my flood insurance which I needed a quick turnaround, and Tara Schroeder was able to give me a quick call back and resolve the issue immediately. Kudos to her!
I recently had an opportunity to work with Luke Nelson with FBC Insurance Services on finding me better pricing on my car insurance. From the initial phone call, Luke responded immediately, he gathered my information and within a short amount of time sent me a quote. Not only was Luke, prompt, reliable, courteous, and professional but he did an outstanding job of saving me several hundreds of dollars on my car insurance without me having to scrimp on my coverage. I would HIGHLY recommend Luke for any of your insurance needs and will definitely spread the word!! Cheryl
Excellent customer service. Exceptional agent.
Very helpful and professional!
Obtained a great insurance rate in a matter of minutes!
I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
Rachan Darity was a fantastic help to me! Rachan was able to renew my policy and keep the premium in line despite all the insurance problems in Florida! Thank you Rachan!!!!
Michele Brenner is amazing! She was able to get us a quote within hours, explained all our options and got us a new insurance policy within hours. The process was so simple and easy. Michele was professional and speedy. She was on top of our requests and needs!!
This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
It was a pleasure dealing with Tara. She made the process quick, easy and smooth. She was able to deliver exacting what I asked for. I would definitely recommend working with her and FCB Insurance.
Glae tried very hard to find me the best insurance rates. She was very knowledgable, dedicated, and kind. I would be very happy to work with her again.
Great company to work with! Trey Adams is very knowledgeable and quick to respond to my questions!
Ms. Tara helped me over the phone with the renewal of my homeowner insurance. Later she sends a confirmation email. I highly appreciate her efforts in helping me out.
Erick Wicker at FCB Insurance was great to work with and is very knowledgeable and customer focused. In addition he was able to reduce the quoted renewal cost of my house insurance by 22%.
Gustavo has been a wonderful help for me and my wife getting us the best coverage and price. I am so thankful for him and I recommend him for anyone trying to get auto coverage!
My insurance lapsed due to my mortgage company switching and not being notified. Tara from FBC came in and took care of business like no other. She’s the best and I thank you
Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
