Luke Nelson did an exceptional job finding insurance coverage for our new home and cars. Mr. Nelson is professional, punctual, and pleasant to do business with. I would highly recommend him to anyone who doesn't have time to research on their own.
Darren Maloney at FBC Insurance Services provided outstanding service by setting us up with American Integrity insurance. He also has continued to provide stellar support after our insurance was changed over. Kudos to Darren for being awesome at customer satisfaction, would give more stars if possible!
HIGHLY recommend FBC Home Insurance Services and Erick Wicker! He made the process super easy and was also available if I had questions. Thanks, Erick!
Rachan is the best home owner insurance agent I have ever had...not only she help me find the most affordable insurance but also she was so so so patient with me. I appreciate you Rachan!!! Continue in that path because you ll put a lot of smile on your customers face.
Charlene Harper provided exceptional service by explaining all my coverage options and their claim process; all while providing excellent customer service. Charlene was professional, responsive and extremely helpful.
The entire team is so so GREAT TO WORK WITH. SUPERIOR . I could not had a better group of total PROFESSIONAL'S. They are the ABSOLUTELY MARVELLOUS.
Very efficient and professional - get the job done!
FBC staff is very Helpful. Thank you.
Rachan was so helpful and explained things clearly. Nice doing business with them
I worked with Michelle Brenner to get a quote. I ended up with another company only due to special circumstances. Michelle was great to work with, knowledgeable and immediate response to my calls. I will definitely be back fire future needs.
I had a great experience with Paula. She was very thorough and answered all my questions. She even found a way to make my insurance lower. This was very appreciated.
The company made it easy for members to take care business……..
FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
I started working with Michele B. As my personal insurance agent and she’s been invaluable. I saved money with everything she found for me, and she answers all of my questions regarding what I should consider for my home, borrowing cars while I travel, signing up my daughter for when she started driving, and so much more. She never complains about the amount of questions I ask and is extremely knowledgeable! Thank you!
Sara Rose was such a pleasure to work with. She was quick to send the documents I needed for my account and take care of my issue. Way to go Progressive:
The information that was provided was clear and the service provider was friendly, professional, and very helpful!
Paula was just great. Professional and very couteous
My husband and I recently worked with Darren M. At FBC and we are more than happy working with Darren. He is always SO responsive and doesn’t pass his clients along to others for them to work on. He is amazing. Great service.
This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
Paula was great to work with and made the whole experience seamless.
Great service, start to finish
I had the pleasure to be helped by Tara Schroerder very professional and well spoken and her help was perfect. I had been with FBC Insurance for more then 15 years and I can't complain they help me with my policy and try to keep my cost down . Thank you for being with us through hard times.
I had the pleasure and privilege of working with Vanita. She was able to save us so much on our home and car insurance. She does not stop till you are happy. Thanks again for all your hard work and dedication.
Great customer service and personable agent . Jeff was very helpful getting the insurance policy on our new home done quickly so we could close
I worked with Dustin Groetsch at FBC Insurance to find a lower cost home insurance. He was responsive and found a policy to fit my needs. He was helpful, communicative and very pleasant. He is clearly a professional who cares for his customers.
I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
Professional and on top of stuff
Very professional and responsive!
I recently had to shop for new auto insurance. I reached out to FBC Insurance Services to start the process. The agent, Obson Ibssa, was very helpful and attentive. My insurance would expire on a Monday, but when I contacted him on Friday he was very determined to help me find the best quote available. It was a pleasure working with Obson, even on a late Friday and during the weekend to complete the whole process. Thanks to him, I got a great deal.
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
