Vanita is the best. She deals with our personal and business insurance and I highly recommend her.
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
Bryan is quite customer oriented and responsive
Enjoyed working with Julie at FBC Insurance. She was very knowledgeable and addressed all of our questions regarding home and flood insurance. Very responsive with call backs as well. Highly recommend Julie!
I wanted to give a great review as Dustin really just helped me out. Coming close on my renters insurance renewal, he made the process so smooth and easy. He followed up via phone and email to make sure all was settled. I could tell he genuinely cared that I felt everything was taken care of! Absolutely recommend working with Dustin!
Tara Schroeder was very helpful getting my homeowners insurance reinstated after being out of the country and missing my deadline. So grateful!
Michele with FBC insurance services was extremely helpful and patient answering all of my questions and found us the best quote. Would highly recommend her to help find your next home insurance policy! Thanks Michele 😊
Very Professional LLC and dedicated to their clients. Knowledgeable in their field and sincere in their line of business. Affordable rates and great discounts. Will recommend everyone to go for all mortgage issues and other related matters. Thanks TEAM for helping me secure my new FRESH HOME 🥰🥰🥰.
I had a problem with my insurance through my mortgage saying I didn’t have coverage for 6 days, even though I never had a lapse. Denevue and her company respond very quickly to my email and are actively trying to fix the problem.
I had an excellent experience with my insurance agent. From the very beginning, he was extremely kind, professional, and always willing to help. He took the time to prepare several quotes for me, including one with Geico, so I could compare options and choose the one that best fit my budget.
He was always available and showed genuine commitment, following up to make sure all the paperwork and documentation were completed properly. His personalized attention and dedication truly make a difference.
I definitely recommend his services!
Very helpful,answered all my questions and concerns. Friendly staff.
Our experience working with Charlene has been nothing short of amazing. She went line-by-line through our policy options and explained everything to us so we could make an informed decision about our policy. Thank you, Charlene and FBC Insurance!
Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
My husband and I recently worked with Darren M. At FBC and we are more than happy working with Darren. He is always SO responsive and doesn’t pass his clients along to others for them to work on. He is amazing. Great service.
I’ve been very pleased with Jeremy and Michele who have both assisted myself in insurance quotes, policy cancellations. They took care of everything and did so promptly. Definitely recommended
Great place with great customer service. Oriana helped me get set up with everything I needed. She was very quick with information and details. Thank you so much for all your help. If you need insurance this is the place to call. They will get you taken care of and make sure all your needs are met.
Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
My experience with FBC and Gephry Pena was very good. Was happy with quotes and my options to make a choice for the best policy for my new home.
Charlen Harper, I thank you for the Awesome, amazing,customer service!!! I called feeling very stressed about a service I requested previously …Immediately talking with you I felt very at ease. I highly recommend FBC… I hope what ever new clients the company receive…I hope they have the pleasure to speak with you!!
The team is absolutely phenomenal. Incredibly quick, worked around our timeline, made some magic happen in an unusual circumstance, and they have literally everything and everyone you would need to close and repair your new house. 10/10 would recommend.
Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
Great company to work with! Trey Adams is very knowledgeable and quick to respond to my questions!
Glae LaLuzerne is an absolute gem to work with. Super polite, professional, and stayed with me while I got my difficult situation handled in a manner that was very beneficial and helpful to me. Could not recommend her more highly!!
Update: if I could give more stars I would! I had another issue that required immediate attention and Tara Schroeder completely rocked it! Highly recommend this organization for everyone and I'll be sure to be a longtime customer!! Thank you again for your hard work, dedication, and support!
Great customer service and great rates!
Oriana and Evelyn were SO helpful in getting my insurance set up. The process was seamless and they responded quickly. I was able to get the process done in one day because of their responsiveness and proactivity.
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
Thanks, Tara Schroeder, for your kindness and responsible for to provide a response on time. please keep up the good work going
