Charlene was very informative and helpful.
My experience has been most positive and stress free. My agent Charlene is very knowledgeable and patient. I love working with her.
Charlene Harper was amazing. Her knowledge in the industry and professional customer service is outstanding. She made the impossible possible. I am truly thankful to have done business with her. She went above and beyond.
Gustavo has been a wonderful help for me and my wife getting us the best coverage and price. I am so thankful for him and I recommend him for anyone trying to get auto coverage!
FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
I’ve been very pleased with Jeremy and Michele who have both assisted myself in insurance quotes, policy cancellations. They took care of everything and did so promptly. Definitely recommended
Very helpful with getting me started on my new home.
Jeff was friendly knowledgeable and helpful
Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.
Paula and Tara are amazing ! Been working with FBC Insurance Services for 2 years so far and I am a happy customer. Strongly recommend !
Excellent customer service. Exceptional agent.
Charlene Harper provided exceptional service by explaining all my coverage options and their claim process; all while providing excellent customer service. Charlene was professional, responsive and extremely helpful.
excellent customer services thank you
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
FBC Insurance Services is WORLD CLASS. Prompt. Professional. Courteous. Give them a call and give them an opportunity to meet your coverage needs.
In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
I was shopping around for home insurance. When i remembered that i was previously helped by fbc on insurance when i purchased my home 2 years ago. They made it very easy stress free. They compare numerous agency and found me the best price. I gave them a call and while talking about my current coverage i was assured my current coverage is still the best lowest price around. I was helped by Michele Brenner very polite and helpful she got back to me fast through email which was great. Thanks again FBC on your great customer service.
Tara assisted me with getting my homeowner’s insurance policy over to the mortgage company after I was advised they didn't have proof of my coverage. Tara immediately sent over the information and stayed on the phone with me until she received confirmation that the declaration was received. Tara was very patient and professional and provided excellent customer service!
MUY AGRADECIDA CON LA SRA. PATRICIA ELENA GUTIERREZ, PUDO AYUDARME CON PRONTITUD Y CON UNA EXCELENTE CALIDAD DE SERVICIO, ES LA MEJOR 🙂 TODOS DEBERIAN SEGUIR SU EJEMPLO. MIL GRACIAS DE VERDAD SRA. PATRICIA 🙂
The company made it easy for members to take care business……..
Oriana Betancourt is my representative and she does such a wonderful job of keeping me informed about my policy and offers great customer service. I enjoy her as my representative, and I have referred her to several friends of mine.
Rachan was so helpful and explained things clearly. Nice doing business with them
After speaking to multiple people about an issue with my policy I nearly gave up until I spoke to Tara Schroeder. She made everything easy and fast. I'd give her 10 stars if I could. She's great at what she does!
Very Professional LLC and dedicated to their clients. Knowledgeable in their field and sincere in their line of business. Affordable rates and great discounts. Will recommend everyone to go for all mortgage issues and other related matters. Thanks TEAM for helping me secure my new FRESH HOME 🥰🥰🥰.
I had the pleasure of interacting with Tara Schroeder at FBC Home Insurance Services yesterday. While the circumstances were unfortunate, having to report damages to my home from a recent storm, her professionalism and friendly demeanor really made the best out of a bad situation. I have received services from FBC for all of my insurance needs for the past year and have had a great experience with every interaction. I highly recommend FBC because of team members like Tara.
Very efficient and professional - get the job done!
Quick response and explanation of terms
Overall great experience working with Darrin Maloney
