Wow! Between Tara and Rachan -what a team! Quick, efficient and friendly. Been with FBC since we bought the house, Steady as she goes. 5 stars? In our book-7!
Oriana and Evelyn were SO helpful in getting my insurance set up. The process was seamless and they responded quickly. I was able to get the process done in one day because of their responsiveness and proactivity.
Charlene was incredibly helpful in adding a new property to my existing insured property. She put in additional time on a holiday to take the steps necessary to get the best policy. So grateful for her support!
excellent customer services thank you
With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.
I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
I had a great experience. Charlene Harper and as awesome!!
Paula was very helpful with our home insurance for our new home purchase. She was very responsive and pleasant. Wonderful to work with! Thank you!
Very helpful with getting me started on my new home.
Thank you Michelle Brenner for all your help. It has been a pleasure working with you.
HIGHLY recommend FBC Home Insurance Services and Erick Wicker! He made the process super easy and was also available if I had questions. Thanks, Erick!
I wanted to give a great review as Dustin really just helped me out. Coming close on my renters insurance renewal, he made the process so smooth and easy. He followed up via phone and email to make sure all was settled. I could tell he genuinely cared that I felt everything was taken care of! Absolutely recommend working with Dustin!
I recently needed new insurance for my boat. I reached out and spoke with Luke Nelson on the phone, and he helped me every step of the way to get the best deal. Thanks Luke!
This was hands down the best insurance experience I’ve ever had. I was in a bind and needed help right away. Dmytro helped me and not only made the process professional, efficient and simple, but my homeowners insurance premium was cut in half!!! Thank you Dmytro and FBC for making my life easier and saving me tons of money!
Quick response time always available on email, txts and gets the job done with ease.
Very helpful and professional!
Ive been with FBC for over 4 years! They are professional, friendly and care about their customers. I highly recommend them. I have been dealing with Michele Brenner for my Insurance policies. She’s very friendly and professional as well and found what was best for me .
Vanita Tauro is a great professional and helped us to get good insurances with good coverages.
Julie Honohan was amazing to work with! She worked very hard and fast to get me set up on my insurance plan and was extremely professional. She is an absolute pleasure to work with. Thank you Julie!
Jeff provided outstanding customer service. He was courteous in answering questions, prompt in his responses to emails and phone calls, and followed through on commitments and follow ups. This level of service was provided over the period of 1-1/2 years even though there was no formal commitment from me at the onset, or even over a year into the construction process. His service and commitment was/is excellent and very much appreciated.
Erick Wicker is my new insurance guy. He reviewed all my policies home and auto and saved me a lot of money. I had not taken the time to review my policies over a few years. I called the office for a separate concern and a week later I made some of the changes Erick suggested and I’m very happy I spoke with Erick. If you need insurance information make sure you speak with Erick.
I just wanted to add that Dustin was professional and helpful. He helped me understand my coverage as well as answer all my questions. So happy I called because he was able to help me save money by updating my coverage. Thank you, Dustin, for all your help.
I used FBC for my home insurance, and during that period, I had no issues. People there are so kind, especially Rachan Darity and Mr. Darren. Thanks both!
Great experience and very helpful team.
Amazing customer service!
FBC insurance services is great, all the people I have the chance to meet Tara, Cory, they all very friendly and assisted me in a professional way and very quick to respond back to me. Thank you so much!
Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.
Good service, Oriana was great!!!
I had the pleasure of working with Tara Schroeder. In the work that I do, it's not often that an agent works quickly, efficiently, and pleasantly to get the job done. Tara was and has been amazing through our entire process!
