Phuong
I just renewed my Homeowners insurance and was able to speak to a person. Michele Brenner was very responsive and fulfilled my request in a timely manner. Thank you Michele.
8/01/2023
Kipri
Quick response and explanation of terms
10/27/2023
Allyssa
I had the pleasure of working with Tara Schroeder. In the work that I do, it's not often that an agent works quickly, efficiently, and pleasantly to get the job done. Tara was and has been amazing through our entire process!
10/18/2023
Latayna
I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
9/14/2022
Angela
Overall great experience working with Darrin Maloney
3/12/2024
Andrea
Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
6/02/2023
ANGEL
Very efficient and professional - get the job done!
6/24/2023
Bruno
Got a competitive rate and no issues so far. Great doing business with them.
8/30/2023
Tiffany
As both a mortgage broker and a homeowner, I know how important affordable and sufficient coverages are when it comes to homeowners insurance. Regardless of who I work with at FBC, I always have a positive experience.
8/30/2023
Aida
Tara was very professional and friendly. She helped me with all of my needs in a timely manner.
1/22/2024
Teresa
It was a great service and fast.
11/22/2023
Robert
Great service they go above and beyond to get you the right insurance for the best reasonable price.
5/06/2023
Jerald
I use FBC for all of my insurance needs, they are professional, and their customer service is top-notch. Michelle is super helpful and always on top of my coverages.
8/30/2023
Raja
Thanks, Tara Schroeder, for your kindness and responsible for to provide a response on time. please keep up the good work going
7/27/2023
Yamuna
It was great working with Mr. Luke Nelson and FBC insurance for our home. Would highly recommend this company for insurance purposes.
2/13/2024
Susan
Charlene was very informative and helpful.
7/28/2023
liza
I had pleasure of working with Erick Wicker. He was pleasant, well informed, very professional and he went out of his way to make sure that all my needs were met. I highly recommend working with this gentleman. He will make sure you have all the facts so you can .are an educated choice when it comes to your insurance needs.
6/01/2023
Helene
Rachan was so helpful and explained things clearly. Nice doing business with them
8/27/2023
Nicole
Michele Brenner is amazing! She was able to get us a quote within hours, explained all our options and got us a new insurance policy within hours. The process was so simple and easy. Michele was professional and speedy. She was on top of our requests and needs!!
2/14/2023
richard
I had the pleasure to be helped by Tara Schroerder very professional and well spoken and her help was perfect. I had been with FBC Insurance for more then 15 years and I can't complain they help me with my policy and try to keep my cost down . Thank you for being with us through hard times.
3/06/2024
William
The experience was smooth and easy and at a good rates.
3/14/2023
David
Extremely helpful and responded in a quick/timely manner every time I reached out.
12/28/2023
Bruce
Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.
12/06/2023
T
This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
11/01/2023
Jeff
Amazing customer service!
7/07/2023
Linda
Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.
3/17/2023
Julia
Luke Nelson did an exceptional job finding insurance coverage for our new home and cars. Mr. Nelson is professional, punctual, and pleasant to do business with. I would highly recommend him to anyone who doesn't have time to research on their own.
12/02/2023
Sam
Jeff provided outstanding customer service. He was courteous in answering questions, prompt in his responses to emails and phone calls, and followed through on commitments and follow ups. This level of service was provided over the period of 1-1/2 years even though there was no formal commitment from me at the onset, or even over a year into the construction process. His service and commitment was/is excellent and very much appreciated.
1/14/2023
Jeffery
The entire team is so so GREAT TO WORK WITH. SUPERIOR . I could not had a better group of total PROFESSIONAL'S. They are the ABSOLUTELY MARVELLOUS.
5/26/2023
John
FBC Insurance Services is WORLD CLASS. Prompt. Professional. Courteous. Give them a call and give them an opportunity to meet your coverage needs.
10/31/2023