My insurance lapsed due to my mortgage company switching and not being notified. Tara from FBC came in and took care of business like no other. She’s the best and I thank you
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We are very happy with the Fast and Reliable, Friendly service offered from our Rep - Oriana Betancourt . - She answers my emails, and concerns very quickly .
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Charlene Harper was amazing. Her knowledge in the industry and professional customer service is outstanding. She made the impossible possible. I am truly thankful to have done business with her. She went above and beyond.
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With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.
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Professional and efficient
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Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
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FBC has been a very responsible and professional insurance firm to work with. Dustin Groetsch was very helpful and prompt in assisting me in finalizing paperwork during the recent sale of a property I owned. Thanks, Dustin and team!
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Debra McCann is very knowledgeable and it’s pleasure to do business with her.
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Briana and Evelyn were very helpful and responded in a timely manner.
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I had a great experience with Paula. She was very thorough and answered all my questions. She even found a way to make my insurance lower. This was very appreciated.
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Dmytro was an incredible help to me. I was very anxious during the car-buying process and the car-swapping process in regards to insurance. He gave me quotes quickly which helped me work out budget which helped me buy the car etc. etc.
He was a stable and reasuring presence, responded quickly and checked on me a few times between communications. Dymtro has great follow-up and i really appreciated him.
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Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
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I had some questions this morning concerning my homeowners insurance policy. Tara Schroeder was very helpful and informative with my concern. She also followed up with an email. Thanks Tara. Mark Rumley
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Got me the correct insurance in about 10 minute. Very quick and professional
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Tara Schroeder is terrific each and every time I had contact with her. She is indeed an asset to FBC Insurance and to its clients.
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Cory in the Orlando office was great! He was able to get us a good price on our home insurance and saved us a lot on our Auto coverage! Can't Thank him enough!
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My husband and I moved to the area from out of state and Darren made the process of finding the right insurance coverage for our new home and cars so much easier. I wasn't sure how much coverage we'd need in an area that sees tropical storms, and he was able to guide me through the options and pick the right plan. A pleasure to work with. Highly recommend.
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Very upfront and trustworthy people to deal with and definitely felt i was taken care of !
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We had an issue with our policy and Rachan was amazing! Helped me through every step in an extremely timely manner and really took a lot of stress off of my plate. I hope I am able to work with her in the future if there are questions about our policy! Thanks again Rachan!! - Megan
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An amazing experience. The worse time to be looking for home owners insurance - the quotes we received were horrifying. Then we spoke to FBC Insurance and immediately we had a quote for great coverage at an affordable rate. The process was so easy!! They were so easy to work with.
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Very easy and quick! Numbers were great and I am happy with the results.
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I wanted to give a special thanks to Erick Wicker who provided me exceptional customer service on my auto insurance quotes. I was able to choice from at least 3 cheaper competitors than the current insurance company that covered me. Thanks again!
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Paula was great to work with and made the whole experience seamless.
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Great, easy experience switching insurance with Debra McCann
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Paula was great with providing quick and accurate insurance quotes! Service was excellent!
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My experience with FBC Home Insurance has been great. Tara Schroeder work quickly and efficiently on my request for additional discounts on my policy. I updated my policy, reflecting my alarm certificate, and within an hour my policy had been updated. Thank you Tara.
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Obtained a great insurance rate in a matter of minutes!
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Excellent service and coverage, helped ASAP when I needed form at DMV office.
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I have had the most wonderful person who has helped me so much I could never thank her enough! Her name is Patricia Gutierrez.. I am elderly and disabled and she helps me by staying in touch with me to remind me of what I need to do and she has gone above and beyond to help me. She is so kind to me. She is patient. She has wonderful qualities and you need her!!! Thank you Patricia! many many times-thank you
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First time using FBC Insurance Services. Needed homeowners insurance - contacted Darren Maloney. Darren walked us through the entire process & hooked us up with an affordable solution. We are not currently Florida residents, so it was nice to have a professional & informative local contact. Will definitely consider for future insurance needs.
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