Trina was amazing! She was very professional, knowledgeable, prompt and accurate. Also, Trina was extremely patient with all of our many questions and requests. Great experience! Great service!
Glae Laluzerne is professional and on-the-ball. Very knowledgeable and expedited the process.
excellent customer services thank you
Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
Very helpful with getting me started on my new home.
Gustavo has been a wonderful help for me and my wife getting us the best coverage and price. I am so thankful for him and I recommend him for anyone trying to get auto coverage!
If you are looking for fantastic help with your insurance, I strongly recommend Michele Brenner at FBC. She's smart, responsive, and very creative in helping you put together a complete coverage plan!
Thank you Dustin Groetsch insurance agent for a great customer service and a recommendation of my home insurance policy. Very professional and helpful
Excellent customer service. Exceptional agent.
Luke Nelson did a great job handling my auto and home policies. I found his rates and coverages far superior than what was quoted me from other carriers. He was incredibly knowledgeable about the products and the process and made it super easy. Customer service skills are top-notch. Highly recommend Luke and FBC Insurance for all of your insurance needs.
Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
I recently reached out to Agent CHARLENE HARPER in Titusville FL. As always, she quickly responded and addressed my questions and issues in a most professional manner. It has been a pleasure to deal with a representative of your company that is so very efficient and cordial.
It was great working with Mr. Luke Nelson and FBC insurance for our home. Would highly recommend this company for insurance purposes.
Julie H. helped get me better coverages on home and auto at cheaper rates. I saved $700 on home and reduced hurricane deductible to 1% and $600 on auto per year. I live in FL so this is a true savings!
Cory in the Orlando office was great! He was able to get us a good price on our home insurance and saved us a lot on our Auto coverage! Can't Thank him enough!
A few years ago Michele Brenner was enlisted to help me update and send policies on a mortgage refi. I kept her email and continued to ask questions as they arose or I needed new policies or updates. Michele never skips a beat... she is stellar at resolving anything I've brought her way quickly and with explanations that avoid back and forth communication. If you have a chance to work with her, you won't be disappointed.
Very efficient and professional - get the job done!
Trina was great, efficient and very informative. She made the whole process easy.
Debra McCann has been very helpful navigating the the treacherous waters of homeowners insurance!
very knowledgeable and easy yo work with plus they saved me $ 500 a year on Ins and I now have Flood Ins also
Jeff was friendly knowledgeable and helpful
FBC has been a very responsible and professional insurance firm to work with. Dustin Groetsch was very helpful and prompt in assisting me in finalizing paperwork during the recent sale of a property I owned. Thanks, Dustin and team!
I used FBC for my home insurance, and during that period, I had no issues. People there are so kind, especially Rachan Darity and Mr. Darren. Thanks both!
I had some questions around my flood insurance which I needed a quick turnaround, and Tara Schroeder was able to give me a quick call back and resolve the issue immediately. Kudos to her!
I’ve been working with Michelle Brenner and there wasn’t a time that I emailed her or had a question where she didn’t get back to me. Prompt and quick as well as letting me know what my options were. I wish all sales were as easy as she makes them. Highly recommend Michelle at FBC Home Ins.
I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
My home insurance was set to go up a significant amount this year. I contacted FBC to see what I could do. Dustin Groetsch was great. He was quick and responsive, and provided me a few options to adjust my quote; saving me a few hundred dollars. I would recommend FBC if you are looking around for home insurance!
Every one has been helpful, patient and compassionate. I appreciate the work and effort from all team members to make this a pleasant experience despite the few hurdles and amount of documents. Thank you all!
I had pleasure of working with Erick Wicker. He was pleasant, well informed, very professional and he went out of his way to make sure that all my needs were met. I highly recommend working with this gentleman. He will make sure you have all the facts so you can .are an educated choice when it comes to your insurance needs.
