Michele Brenner in the service department is great. She responds quickly and is very helpful.
Simple and easy....thank you!!
great service and customer care!
I recently had an opportunity to work with Luke Nelson with FBC Insurance Services on finding me better pricing on my car insurance. From the initial phone call, Luke responded immediately, he gathered my information and within a short amount of time sent me a quote. Not only was Luke, prompt, reliable, courteous, and professional but he did an outstanding job of saving me several hundreds of dollars on my car insurance without me having to scrimp on my coverage. I would HIGHLY recommend Luke for any of your insurance needs and will definitely spread the word!! Cheryl
Amazing customer service!
Gustavo has been a wonderful help for me and my wife getting us the best coverage and price. I am so thankful for him and I recommend him for anyone trying to get auto coverage!
Trina was great, efficient and very informative. She made the whole process easy.
Trina was excellent. Thank You. I will be referring her to my over 1000 agents in the area as well.
Very responsive and professional.
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
Professional and on top of stuff
Debra was very thorough explaning all my options and easy to work with!
The company made it easy for members to take care business……..
Murphey Rowe at FBC was amazing to work with! He was able to get me a homeowners insurance policy that met the criteria I was looking for at a great price. He was super responsive, quick, and helpful throughout the process. Highly recommend FBC and Murphey.
FBC Insurance’s excellent customer service compelled me to write this review. I contacted FBC to update my last name, and Rachan Darity was extremely patient and helpful in addressing my request. She went above and beyond by sending me a follow-up email with the updated policy. I am truly grateful for her support and would highly recommend FBC Insurance to friends looking for coverage in the area.
Jeff provided outstanding customer service. He was courteous in answering questions, prompt in his responses to emails and phone calls, and followed through on commitments and follow ups. This level of service was provided over the period of 1-1/2 years even though there was no formal commitment from me at the onset, or even over a year into the construction process. His service and commitment was/is excellent and very much appreciated.
Great experience renewing my homeowners policy and shopping my auto policy with a $700 annual saving.
FBC Insurance Services is an amazing insurance provider. Our agent, Oriana Betancourt is always available to answer any questions you may have and always available to help you. Most competitive rates in the market. Hands down, the best agency I've ever dealt with so far. We seem to always need additional certificates and in a hurry. Oriana never lets us down and handles all requests with speed and efficiency. Thanks Oriana!
An agent that can help with all insurance needs.
FBC insurance services has been really helpful with my home insurance. Dustin Groetsch was great and super helpful. He found me a great rate for my new policy. He explained the policy very well to me and was very prompt with everything. Thank you.
Bryan is quite customer oriented and responsive
Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.
Trina's professionalism, attention to detail, and how she truly cares for looking out for best interest of the insured. Had someone offer a lower quote but when Trina pointed out that it didn't cover potential risk, it opened my eyes to understanding cheap quotes have a lot of risk, you would need a trusted professional to break down the value. Count on Trina and John!
I use FBC for all of my personal and commercial insurance needs. Oriana Betancourt is hands down the best rep out there! If you have an insurance question/concern, she will get it done in record time at a reasonable price!
Bryan was efficient, direct, and secured us a fantastic deal that competitors couldn’t beat!
Julie was responsive and knowledgeable in guiding us through the process. Thanks,
Great service, they saved me over $300/month, yes that's right, over $3,600 a year on my previous company. Same coverage, different company, better customer service. Highly recommended.
Tara Schroeder and Darren Maloney with FBC Insurance Services were very helpful regarding insurance quotes and coverage. They both provided very quick updates throughout the process. Great customer service.
Trina came highly recommended and was polite, professional and got everything done wisely and efficiently. Many thanks to her and this terrific and honest company.
We had an issue with our policy and Rachan was amazing! Helped me through every step in an extremely timely manner and really took a lot of stress off of my plate. I hope I am able to work with her in the future if there are questions about our policy! Thanks again Rachan!! - Megan
