Trina provided me with a quote very quick and it was less than half of what my renewal of my old company was going to be. So yeah, I am ecstatic about how this company and Trina treated me.
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Alissa Sookdeo and Rachan Darity were great in helping price out different insurance options in a very difficult Florida home insurance market. When issues arose, Rachan was able to research and help me resolve a complicated issue We will definitely be using their services again!
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Charlene was amazing at helping us obtain the correct amount of insurance we needed for our home. She was patient, kind, professional and very knowledgeable.
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"I can't recommend Oriana Bentacourt enough for commercial insurance policies! Her expertise, attention to detail, and commitment to finding the best coverage for my business were outstanding. She made the process seamless, answered all my questions with patience and clarity, and truly had my best interests at heart. If you're looking for an insurance agent who is knowledgeable, professional, and genuinely cares about her clients, Oriana is the one to trust. Five stars all the way!"
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Excellent customer service. Knowledgeable and courteous interaction.
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Dmytro is extraordinary! So many times in today’s world, you cannot find someone responsive and willing to help. He is an absolute standout as a service representative, not only for his company, but in general. Dmytro answered all my questions, phone calls and emails in a very timely and courteous fashion- even when I thought I was annoying him! So very grateful as he made my experience a pleasure. I will work with him again wherever he goes!
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I’ve had a great experience working with Riley Honohan for my homeowners insurance. She has been extremely attentive, efficient, and diligent throughout the entire process. Riley is always responsive, follows up promptly, and makes sure everything is handled correctly and on time.
Her professionalism and excellent customer service have made the insurance process much easier and stress-free. I truly appreciate her support and highly recommend her!
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Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.
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Charlene did a great job explaining our insurance options, it was a pleasure working with her!!!
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Wonderful
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Gephry was courteous and very thorough in working through our out of state move to Florida.
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Vanita was extremely helpful and found competitive quotes for both homeowners and auto, without sacrificing coverage.
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Luke Nelson has been very helpful in putting into place auto and home insurance for me. He has been knowledgeable and professional as an agent. I will always reach out to him going forward when I have insurance questions.
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It was a great service and fast.
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I would like to give a big Kudo to Charlene Harper who assisted me with a problem with my home insurance policy. She worked diligently with me and others within FBC to ensure my mortgage insurance policy would not lapse. She kept me informed every step of the way. She was also very friendly and easy to understand throughout the process. Ms. Harper is definitely an asset to your company.
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FBC insurance services is great, all the people I have the chance to meet Tara, Cory, they all very friendly and assisted me in a professional way and very quick to respond back to me. Thank you so much!
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Paula was just great. Professional and very couteous
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Debra is very helpful, pleasant and knowledgeable. Highly recommend her.
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smooth experience
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Charlene Harper with FBC Insurance is just wonderful to work with. We were needing to obtain homeowners insurance for my elderly parent's home and Charlene made it a very easy process. She is knowledgeable, organized, really professional, gives great advice (guided me every step through a tricky situation) and she is a “problem-solver”! I know that she spent a lot of time working on my parent’s situation and I am so grateful. We definitely were in good hands with Charlene Harper and FBC.
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FBC Insurance Services found the right homeowners product to meet our needs. Very professional and knowledgeable. The agent took the time to understand our needs, and assisted getting our insurance in force when needed. Highly recommend!
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Paula and Tara are amazing ! Been working with FBC Insurance Services for 2 years so far and I am a happy customer. Strongly recommend !
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I started working with Michele B. As my personal insurance agent and she’s been invaluable. I saved money with everything she found for me, and she answers all of my questions regarding what I should consider for my home, borrowing cars while I travel, signing up my daughter for when she started driving, and so much more. She never complains about the amount of questions I ask and is extremely knowledgeable! Thank you!
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Our agent Jason, provided excellent service. My dad was able to save money by switching from his previous provider without compromising his coverage when he switched over to his new coverage. Thank you Jason for your speedy support and excellent service provided.
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Everything was easy and went smoothly
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Julie took such great care of us with our insurance needs for our new home! Julie‘s communication skills are excellent and she communicated with us frequently, supplying us with quotes and then helping us to whittle down to exactly what we were looking for in our price range. I give my highest recommendation to Julie and felt confident through the entire process that she was truly trying to find what was best for my husband and I! She is the BEST and I would not use anyone else. Give her a call, you will not be disappointed!
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I used FBC for my home insurance, and during that period, I had no issues. People there are so kind, especially Rachan Darity and Mr. Darren. Thanks both!
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Lori was excellent to work with! She was very patient and kind and ran multiple scenarios for us and helped us navigate home owners insurance. Lori also was excellent at communicating with us in a timely fashion.
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Evelyn is the BEST!!!!
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Oriana Betancourt thank you for your help. And Charlie for stepping up and helping me when I needed it, and for helping me get my accounts up to date.
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