Lori
Jeff was friendly knowledgeable and helpful
3/17/2023
T
This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
11/01/2023
Bruno
Got a competitive rate and no issues so far. Great doing business with them.
8/30/2023
Daniel
FBC has been a very responsible and professional insurance firm to work with. Dustin Groetsch was very helpful and prompt in assisting me in finalizing paperwork during the recent sale of a property I owned. Thanks, Dustin and team!
3/28/2024
John
Our home insurance renewal came up and I worked with Rachan Darity shop around and reprice the quotes. Service was excellent, Rachan was super helpful and very responsive getting the right policy in place. Thank you for all your help.
12/19/2023
Colby
FBC Insurance is the best in the business! The entire team is wonderful to work with and do a fantastic job
3/31/2024
Anil
Charlene Harper was extremely professional for my needs of home insurance. Thanks so much for sharing your experience. Extremely professional and easy to work with. Looking forward to working with you again.
11/28/2023
Teresa
Charlene, my insurance agent, is wonderful! She spent a lot of time explaining the different options for home insurance with me. She is very knowledgeable and got my home insurance policy price down significantly. I am very happy!
10/12/2023
Bruce
Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.
12/06/2023
Janet
Julie H. was the best! She worked hard for my family,
4/12/2024
Mac
Dustin Groetsch Made everything pleasant!
7/09/2024
Justin
I needed to resolve my insurance issue and Julie was extremely fast in getting me the best rate available and was fast in resolving my issue. Thank you and i highly recommend you!
9/01/2023
Symplelife
Charlen Harper, I thank you for the Awesome, amazing,customer service!!! I called feeling very stressed about a service I requested previously …Immediately talking with you I felt very at ease. I highly recommend FBC… I hope what ever new clients the company receive…I hope they have the pleasure to speak with you!!
11/16/2023
Dora-Vania
My insurance lapsed due to my mortgage company switching and not being notified. Tara from FBC came in and took care of business like no other. She’s the best and I thank you
6/30/2023
Miguel
Murphey Rowe at FBC was amazing to work with! He was able to get me a homeowners insurance policy that met the criteria I was looking for at a great price. He was super responsive, quick, and helpful throughout the process. Highly recommend FBC and Murphey.
3/24/2023
Grace
I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
6/09/2023
UCF
Charlene Harper with FBC Insurance is just wonderful to work with. We were needing to obtain homeowners insurance for my elderly parent's home and Charlene made it a very easy process. She is knowledgeable, organized, really professional, gives great advice (guided me every step through a tricky situation) and she is a “problem-solver”! I know that she spent a lot of time working on my parent’s situation and I am so grateful. We definitely were in good hands with Charlene Harper and FBC.
3/06/2024
Alberta
The information that was provided was clear and the service provider was friendly, professional, and very helpful!
9/08/2023
Teresa
It was a great service and fast.
11/22/2023
Toni
Julie Honohan is an amazing agent! She is extremely thorough and very easy to work with. Thank you Julie!
2/09/2024
Daniela
Cory Leech did a phenomenal job finding us the perfect insurance package for our family! Outstanding customer service! Defiantly could rely on getting back to us with any questions we had as soon as he'd received them. We appreciate your help 🙂
1/14/2023
Renee
My experience with FBC Home Insurance has been great. Tara Schroeder work quickly and efficiently on my request for additional discounts on my policy. I updated my policy, reflecting my alarm certificate, and within an hour my policy had been updated. Thank you Tara.
3/14/2023
Matt
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
2/14/2023
Carolyn
Sales Rep. Paula Tannus was very professional and on time in providing me with information which allowed me to make an informed decision.
2/14/2023
Veronica
I had a great experience. Charlene Harper and as awesome!!
3/13/2024
Yolanda
I had a great experience with Paula. She was very thorough and answered all my questions. She even found a way to make my insurance lower. This was very appreciated.
5/07/2024
Vivian
The process was seamless and I get the required coverage at a good rate.
1/29/2024
Silly
Dustin was very helpful and provided answers to my questions. It was refreshing to speak with a live operator without going through many prompts.
3/18/2024
Artma
It was a pleasure dealing with Tara. She made the process quick, easy and smooth. She was able to deliver exacting what I asked for. I would definitely recommend working with her and FCB Insurance.
10/18/2023
Desiree
Very professional and customer oriented. Great service!
1/03/2024