Briana and Evelyn were very helpful and responded in a timely manner.
Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
After speaking to multiple people about an issue with my policy I nearly gave up until I spoke to Tara Schroeder. She made everything easy and fast. I'd give her 10 stars if I could. She's great at what she does!
Beth Turner was very professional, highly responsive and very accommodating during the whole policy application-approval process.
Paula was very helpful with our home insurance for our new home purchase. She was very responsive and pleasant. Wonderful to work with! Thank you!
Gephry was the hero in this story. After having a horrible experience with a competitor, I called up Gephry and he was beyond professional, knowledgeable and got us a policy without any issue at all. I will recommend Gephry over and over again. 10/10. His customer service and timeliness is unmatched.
Got me the correct insurance in about 10 minute. Very quick and professional
Very helpful with getting me started on my new home.
I had bought a new car and needed to update my auto policy. My normal agent was on vacation, so I called their main line and spoke to Tara Schroeder. Tara was super friendly and pleasant to speak with. She helped me update my policy and all took less than 10 minutes! Great service! 🙂
Thank you Dustin Groetsch insurance agent for a great customer service and a recommendation of my home insurance policy. Very professional and helpful
Nice service and good prices
I am moving to SC and need both home owners and auto insurance .Julie made this happen! She is a pleasure to work with!
Darren was extremely knowledgeable and also quite personable. I suggest using him as broker for all insurance needs!
Very responsive and professional.
Bryan was awesome and very funny. I love working with him on my new house.
With just matter of a few questions, I had an estimate and insurance. You can not ask for better service. When I had a question Jeff was very knowledge and responded immediately. Thank you.
Alissa Sookdeo and Rachan Darity were great in helping price out different insurance options in a very difficult Florida home insurance market. When issues arose, Rachan was able to research and help me resolve a complicated issue We will definitely be using their services again!
I recently reached out to Agent CHARLENE HARPER in Titusville FL. As always, she quickly responded and addressed my questions and issues in a most professional manner. It has been a pleasure to deal with a representative of your company that is so very efficient and cordial.
Trina has been such an amazing help. I would not have been able to navigate through the insurance process without her. FBC Insurance Services will literally have you covered!
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
We had a fantastic experience working with Obson from FBC Insurance Services. He was professional, knowledgeable, and took the time to understand our needs. His clear explanations and personalized approach helped us secure the right coverage for our homeowner, flood, and golf cart insurance. We felt confident in his recommendations, and his exceptional customer service made the whole process easy and stress-free. Highly recommend!
Absolutely stellar service from Kyle! 🌟 From the moment I called, he was friendly, professional, and incredibly knowledgeable. He answered all my questions with patience and made the whole process smooth and stress-free. It’s rare to find someone who genuinely cares—Kyle truly went above and beyond. Thanks, tremendous thanks for your help Kyle P!!
Received a great quote! Darren Maloney was super helpful and explained everything thoroughly. Would definitely recommend their help!!
I am amazed at the customer service and professionalism of Dustin Groetsch. Working with Dustin was a smooth and seamless experience. Everything was handled professionally and on time. Dustin made the process easy and stress-free.Communication was clear, and everything went smoothly from start to finish. Excellent from start to finish will recommend him 100% go above and beyond and takes care of all the naggin process in between. Dustin has proven to be Manager material and beyond.
It was a pleasure to work with Dustin at FBC Insurance. He was super timely with all his responses and he crafted a policy that worked for our needs. Thank you!
Julie H. helped get me better coverages on home and auto at cheaper rates. I saved $700 on home and reduced hurricane deductible to 1% and $600 on auto per year. I live in FL so this is a true savings!
Dmytro was an incredible help to me. I was very anxious during the car-buying process and the car-swapping process in regards to insurance. He gave me quotes quickly which helped me work out budget which helped me buy the car etc. etc.
He was a stable and reasuring presence, responded quickly and checked on me a few times between communications. Dymtro has great follow-up and i really appreciated him.
The entire team is so so GREAT TO WORK WITH. SUPERIOR . I could not had a better group of total PROFESSIONAL'S. They are the ABSOLUTELY MARVELLOUS.
