Martha
Debra McCann is very knowledgeable and it’s pleasure to do business with her.
8/21/2023
Andrea
Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
6/02/2023
Phuong
I just renewed my Homeowners insurance and was able to speak to a person. Michele Brenner was very responsive and fulfilled my request in a timely manner. Thank you Michele.
8/01/2023
Mary
I would like to give a big Kudo to Charlene Harper who assisted me with a problem with my home insurance policy. She worked diligently with me and others within FBC to ensure my mortgage insurance policy would not lapse. She kept me informed every step of the way. She was also very friendly and easy to understand throughout the process. Ms. Harper is definitely an asset to your company.
12/13/2023
Andre
FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
9/19/2023
Mitchell
Gephry was timely, responsive and knowledgeable.
4/26/2023
Jeff
Amazing customer service!
7/07/2023
Ron
Erick Wicker is my new insurance guy. He reviewed all my policies home and auto and saved me a lot of money. I had not taken the time to review my policies over a few years. I called the office for a separate concern and a week later I made some of the changes Erick suggested and I’m very happy I spoke with Erick. If you need insurance information make sure you speak with Erick.
8/22/2023
Teresa
Charlene, my insurance agent, is wonderful! She spent a lot of time explaining the different options for home insurance with me. She is very knowledgeable and got my home insurance policy price down significantly. I am very happy!
10/12/2023
amrut
FBC staff is very Helpful. Thank you.
4/07/2023
Silly
Dustin was very helpful and provided answers to my questions. It was refreshing to speak with a live operator without going through many prompts.
3/18/2024
Melodie
Charlene was very helpful and on top of any question I had!
4/12/2024
Alisha
Charlene Harper always goes over and beyond to help find the best policy for your family. She will do anything and everything she can to help you. She is a great asset to your company.
5/21/2023
Robert
A few years ago Michele Brenner was enlisted to help me update and send policies on a mortgage refi. I kept her email and continued to ask questions as they arose or I needed new policies or updates. Michele never skips a beat... she is stellar at resolving anything I've brought her way quickly and with explanations that avoid back and forth communication. If you have a chance to work with her, you won't be disappointed.
5/06/2023
David
Such great service. I am a very happy customer.
6/23/2023
Yamuna
It was great working with Mr. Luke Nelson and FBC insurance for our home. Would highly recommend this company for insurance purposes.
2/13/2024
William
Debra was very thorough explaning all my options and easy to work with!
2/14/2023
Mary
Excellent service. Everything went smoothly.
9/09/2023
Robert
Great service they go above and beyond to get you the right insurance for the best reasonable price.
5/06/2023
Matt
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
2/14/2023
Vivian
The process was seamless and I get the required coverage at a good rate.
1/29/2024
Belinda
Got me the correct insurance in about 10 minute. Very quick and professional
1/26/2024
Melissa
Charlene is exceptional! Takes the time to understand my needs and listen to my concerns.
1/19/2024
Walter
Excellent communication, friendly and effective service!
3/21/2024
John
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
2/14/2023
Enrique
Charlene Harper was amazing. Her knowledge in the industry and professional customer service is outstanding. She made the impossible possible. I am truly thankful to have done business with her. She went above and beyond.
10/12/2023
Bruce
Easy to work with and saved me money on my home insurance after prior policy went up 70% this year. Rachan was very helpful.
12/06/2023
Teresa
An amazing experience. The worse time to be looking for home owners insurance - the quotes we received were horrifying. Then we spoke to FBC Insurance and immediately we had a quote for great coverage at an affordable rate. The process was so easy!! They were so easy to work with.
1/14/2023
jean
Professional and efficient
10/24/2023
yuri
Quick and to the point. Thank you.
2/14/2023