The process was seamless and I get the required coverage at a good rate.
Debra was very thorough explaning all my options and easy to work with!
Trina came highly recommended and was polite, professional and got everything done wisely and efficiently. Many thanks to her and this terrific and honest company.
Michele Brenner in the service department is great. She responds quickly and is very helpful.
My insurance lapsed due to my mortgage company switching and not being notified. Tara from FBC came in and took care of business like no other. She’s the best and I thank you
Excellent service and coverage, helped ASAP when I needed form at DMV office.
Amazing customer service!
Rachan is the best home owner insurance agent I have ever had...not only she help me find the most affordable insurance but also she was so so so patient with me. I appreciate you Rachan!!! Continue in that path because you ll put a lot of smile on your customers face.
If you are looking for fantastic help with your insurance, I strongly recommend Michele Brenner at FBC. She's smart, responsive, and very creative in helping you put together a complete coverage plan!
Glae tried very hard to find me the best insurance rates. She was very knowledgable, dedicated, and kind. I would be very happy to work with her again.
I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
Competitive prices and great customer service!!
Dustin Groetsch was incredibly helpful from start to finish. He did exactly what he said he would do. He was polite, kind, and genuinely seemed to care about getting me the best coverage. It’s rare to find someone so reliable and easy to work with these days. Highly recommend him if you’re looking for a trustworthy insurance agent!
Dustin Groetsch was so quick and efficient with finding me better quotes at a cheaper rate! He helped me save over $700 with better coverage. Dustin was very responsive and helpful through the process. I appreciate all his help!!!
Tara Schroeder is terrific each and every time I had contact with her. She is indeed an asset to FBC Insurance and to its clients.
Very helpful,answered all my questions and concerns. Friendly staff.
Glae LaLuzerne is an absolute gem to work with. Super polite, professional, and stayed with me while I got my difficult situation handled in a manner that was very beneficial and helpful to me. Could not recommend her more highly!!
Update: if I could give more stars I would! I had another issue that required immediate attention and Tara Schroeder completely rocked it! Highly recommend this organization for everyone and I'll be sure to be a longtime customer!! Thank you again for your hard work, dedication, and support!
Very easy and quick! Numbers were great and I am happy with the results.
A few years ago Michele Brenner was enlisted to help me update and send policies on a mortgage refi. I kept her email and continued to ask questions as they arose or I needed new policies or updates. Michele never skips a beat... she is stellar at resolving anything I've brought her way quickly and with explanations that avoid back and forth communication. If you have a chance to work with her, you won't be disappointed.
I’ve been working with Michelle Brenner and there wasn’t a time that I emailed her or had a question where she didn’t get back to me. Prompt and quick as well as letting me know what my options were. I wish all sales were as easy as she makes them. Highly recommend Michelle at FBC Home Ins.
Very responsive and professional.
Debra was super helpful and attentive to our insurance needs. Very prompt on returning calls, emails and answering questions. It has been a great experience working with her.
Fast and efficient service. I will be recommending to family and friends.
My husband and I moved to the area from out of state and Darren made the process of finding the right insurance coverage for our new home and cars so much easier. I wasn't sure how much coverage we'd need in an area that sees tropical storms, and he was able to guide me through the options and pick the right plan. A pleasure to work with. Highly recommend.
Gustavo help a lot with everything with my insurance. I’m very grateful. Thanks!
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
The staff at FBC are incredibly knowledgeable. Dmytro and Julie, in particular, were extremely helpful throughout the process of securing the perfect insurance policy for my home. Thank you for the excellent service!
