Andre
FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
9/19/2023
Daniela
Cory Leech did a phenomenal job finding us the perfect insurance package for our family! Outstanding customer service! Defiantly could rely on getting back to us with any questions we had as soon as he'd received them. We appreciate your help 🙂
1/14/2023
Justin
I needed to resolve my insurance issue and Julie was extremely fast in getting me the best rate available and was fast in resolving my issue. Thank you and i highly recommend you!
9/01/2023
Nicole
Michele Brenner is amazing! She was able to get us a quote within hours, explained all our options and got us a new insurance policy within hours. The process was so simple and easy. Michele was professional and speedy. She was on top of our requests and needs!!
2/14/2023
Renee
My experience with FBC Home Insurance has been great. Tara Schroeder work quickly and efficiently on my request for additional discounts on my policy. I updated my policy, reflecting my alarm certificate, and within an hour my policy had been updated. Thank you Tara.
3/14/2023
Alberta
The information that was provided was clear and the service provider was friendly, professional, and very helpful!
9/08/2023
Yvette
FBC insurance did a great job helping me save as much money as I could on my auto insurance during the renewal period. With the constant rising costs of insurance, it's great to know you have an agent that is there to help you save as much as you can without having to slash your coverages. Thank you so much Jeremy Whaley and Michele Brenner. I appreciate your excellent service levels!
9/15/2023
Phuong
I just renewed my Homeowners insurance and was able to speak to a person. Michele Brenner was very responsive and fulfilled my request in a timely manner. Thank you Michele.
8/01/2023
M
I would definitely recommend Michele Brenner, she made sure to deal with my coverage re-instatement very swiftly and informed me back immediately
7/29/2023
Vic
Debra was always available and was a pleasure to work with. Whenever I had a question she answered within a day. Made a stressful procedure, buying a home, less stressful. Thank you
6/06/2023
Suthida
I started working with Michele B. As my personal insurance agent and she’s been invaluable. I saved money with everything she found for me, and she answers all of my questions regarding what I should consider for my home, borrowing cars while I travel, signing up my daughter for when she started driving, and so much more. She never complains about the amount of questions I ask and is extremely knowledgeable! Thank you!
4/18/2023
Aubrey
Thank you to Rachan Darity at FBC- she has the best customer service, and is always prompt, reliable, and professional. She has helped me find the best rates and products for years. I will definitely keep FBC , and Rachan, on my go-to list.
5/11/2023
Joanna
I wanted to give a special thanks to Erick Wicker who provided me exceptional customer service on my auto insurance quotes. I was able to choice from at least 3 cheaper competitors than the current insurance company that covered me. Thanks again!
6/16/2023
Katy
Very professional and responsive!
6/26/2023
liza
I had pleasure of working with Erick Wicker. He was pleasant, well informed, very professional and he went out of his way to make sure that all my needs were met. I highly recommend working with this gentleman. He will make sure you have all the facts so you can .are an educated choice when it comes to your insurance needs.
6/01/2023
Mary
Excellent service. Everything went smoothly.
9/09/2023
Amanda
Michele is great and always very quick to respond!
7/29/2023
William
Debra was very thorough explaning all my options and easy to work with!
2/14/2023
John
Great customer service and personable agent . Jeff was very helpful getting the insurance policy on our new home done quickly so we could close
4/26/2023
John
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
2/14/2023
Debra
I had questions about my renewal for my home owners insurance and Tara Schroeder was awesome in answering all my concerns. I would like to thank you for all your help.
9/13/2023
Sam
Jeff provided outstanding customer service. He was courteous in answering questions, prompt in his responses to emails and phone calls, and followed through on commitments and follow ups. This level of service was provided over the period of 1-1/2 years even though there was no formal commitment from me at the onset, or even over a year into the construction process. His service and commitment was/is excellent and very much appreciated.
1/14/2023
Molly
Darren, Account Executive, was very helpful and assisted me to find the right policy. He took the time to explain each aspect of the policy that I was electing. Highly recommend utilizing their services.
2/14/2023
Pearl
Very helpful,answered all my questions and concerns. Friendly staff.
7/11/2023
Jeremy
If you are looking for fantastic help with your insurance, I strongly recommend Michele Brenner at FBC. She's smart, responsive, and very creative in helping you put together a complete coverage plan!
2/14/2023
Latayna
I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
9/14/2022
Victor
Charlene did a great job explaining our insurance options, it was a pleasure working with her!!!
6/26/2023
Mitchell
Gephry was timely, responsive and knowledgeable.
4/26/2023
Lori
Jeff was friendly knowledgeable and helpful
3/17/2023
Jeffery
When we needed some changes on our HO policy lowering coverage and adding additional loss payee, Rachan Darity immediately jumped on it and sent us everything within 24 hours. It is not often that you contact an agent these days and get such prompt responses and service. We appreciate the quick and efficient communication.
6/03/2023
