Whether you’re looking for homeowners or auto insurance coverage, Dustin Groetsch is the agent you need! I wholeheartedly recommend Dustin as his combination of industry knowledge, client focus, and professionalism makes him a true asset in the insurance industry market!
Thanks Dustin!
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bryan made getting tnsurance easy. thanks phil
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FBC contacted me during my purchase of a new home. They made purchasing homeowners insurance extremely easy. They took information and gave me a quote in a very short period of time. I would recommend FBC to anyone who is searching for homeowners insurance.
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I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
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Very friendly
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Charlene was incredibly helpful in adding a new property to my existing insured property. She put in additional time on a holiday to take the steps necessary to get the best policy. So grateful for her support!
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Michele Brenner in the service department is great. She responds quickly and is very helpful.
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Thank you Darren Maloney. First time homebuyer here, and the process was super easy, fast and he was so informative about everything Homeowners Insurance for our brand new home. I definitely recommend him for anybody who’s a first time homebuyer or just wants somebody to be patient with them and explain things.
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Very easy and quick! Numbers were great and I am happy with the results.
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Dmytro is extraordinary! So many times in today’s world, you cannot find someone responsive and willing to help. He is an absolute standout as a service representative, not only for his company, but in general. Dmytro answered all my questions, phone calls and emails in a very timely and courteous fashion- even when I thought I was annoying him! So very grateful as he made my experience a pleasure. I will work with him again wherever he goes!
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I recently reached out to Agent CHARLENE HARPER in Titusville FL. As always, she quickly responded and addressed my questions and issues in a most professional manner. It has been a pleasure to deal with a representative of your company that is so very efficient and cordial.
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This is a great business. Lately, I have especially been helped by Account Executive Tara Schroeder, a very nice lady who took care of my issue immediately. I'm 63, and this is the best insurance service I have ever had.
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Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
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My experience with FBC and Gephry Pena was very good. Was happy with quotes and my options to make a choice for the best policy for my new home.
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It was a pleasure to work with Dustin at FBC Insurance. He was super timely with all his responses and he crafted a policy that worked for our needs. Thank you!
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Evelyn is the BEST!!!!
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Debra was extremely helpful in acquiring insurance for my golf cart at a reasonable cost. More than willing to refer Debra and FBC.
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Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
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Oriana Betancourt provided excellent customer service. She is extremely easy to work with and very prompt in her responses/follow-up. Thank you for all of your assistance!
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I needed to resolve my insurance issue and Julie was extremely fast in getting me the best rate available and was fast in resolving my issue. Thank you and i highly recommend you!
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Excellent communication, friendly and effective service!
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Great service, they saved me over $300/month, yes that's right, over $3,600 a year on my previous company. Same coverage, different company, better customer service. Highly recommended.
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Luke Nelson did a great job handling my auto and home policies. I found his rates and coverages far superior than what was quoted me from other carriers. He was incredibly knowledgeable about the products and the process and made it super easy. Customer service skills are top-notch. Highly recommend Luke and FBC Insurance for all of your insurance needs.
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Gustavo Flores has been extremely helpful with keeping my flood insurance current. I wasn’t aware it had expired, and thanks to his quick response to my billing inquiry he could pay it for me within the company’s grace period.
He is very pleasant and a pleasure to work with.
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Charlene was very helpful and on top of any question I had!
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Excellent service from start to finish! Hunter was extremely helpful and responsive throughout the entire process. I received my quotes very quickly, and any questions I had were answered right away through email, messages, and phone calls. Hunter made the whole process smooth and efficient, and I’m very grateful for how easy the process was.
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I have the pleasure of being assisted by Rachan when I was looking to lower my homeowners insurance premium. No words can express what a valuable employee Rachan is. She went above and beyond to help me. She is highly qualified, compassionate, helpful, and professional. My Hope Is that her employer realises how valuable she is and reward her for her extraordinary skill set.
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Julie rocks! Saved me a lot of money and did all the leg work for me.
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Dustin was very helpful and provided answers to my questions. It was refreshing to speak with a live operator without going through many prompts.
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Excellent service, very professional, and they found my best option for my insurance needs.
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