Our agent Jason, provided excellent service. My dad was able to save money by switching from his previous provider without compromising his coverage when he switched over to his new coverage. Thank you Jason for your speedy support and excellent service provided.
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Quick response and explanation of terms
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Amazing customer service!
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Oriana and Evelyn were SO helpful in getting my insurance set up. The process was seamless and they responded quickly. I was able to get the process done in one day because of their responsiveness and proactivity.
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Darren Maloney was very patient and helpful finding the right insurance for budget and home. I would highly recommend him and the company to my contacts.
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Very responsive and professional.
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Paula was great with providing quick and accurate insurance quotes! Service was excellent!
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I had a great experience with Paula. She was very thorough and answered all my questions. She even found a way to make my insurance lower. This was very appreciated.
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Gustavo help a lot with everything with my insurance. I’m very grateful. Thanks!
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In this current world of minimal customer service and the insurance turmoil in Florida, I have found Tara Schroeder very helpful, professional, and personable. She has always followed through with all of my questions, getting all of my insurance policies into a good place. Thanks bunches, Tara! Carol D'Angelo
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A few years ago Michele Brenner was enlisted to help me update and send policies on a mortgage refi. I kept her email and continued to ask questions as they arose or I needed new policies or updates. Michele never skips a beat... she is stellar at resolving anything I've brought her way quickly and with explanations that avoid back and forth communication. If you have a chance to work with her, you won't be disappointed.
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Patricia was super helpful and thorough in explaining my options for different auto insurance quotes and overall the service was really great
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Customer Service focused agency! It’s hard to find that these days. I appreciated working withTara, my account executive, to find excellent coverage and affordable rates. Thank you FBC!!
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I was so happy with the level of customer service when shopping around for our homeowners insurance policy, Charlene H. with FBC was not only professional & knowledgeable, She was friendly & compassionate, and took the extra time to answer all of my questions, along with quickly providing us with a policy that suited our needs.
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Great experience working with the team to get set-up for our Florida Home!
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Thank you so much for the great service provided by Oriana Betancourt with universal home insurance. She always provides great reminders on policy renewal and due dates for premium. That really helps out on my scheduling and calendar planning. Thank you again for your great service and great policy!
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I had the pleasure to be helped by Tara Schroerder very professional and well spoken and her help was perfect. I had been with FBC Insurance for more then 15 years and I can't complain they help me with my policy and try to keep my cost down . Thank you for being with us through hard times.
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excellent customer services thank you
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Denevue Vaz Was so helpful and professional. 10/10 recommend this home insurance.
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I recently reached out to Agent CHARLENE HARPER in Titusville FL. As always, she quickly responded and addressed my questions and issues in a most professional manner. It has been a pleasure to deal with a representative of your company that is so very efficient and cordial.
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Rachan Darity has been very helpful, very nice and prompt with answering questions. I highly recommend her as your insurance agent.
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Dustin Groetsch was incredibly helpful from start to finish. He did exactly what he said he would do. He was polite, kind, and genuinely seemed to care about getting me the best coverage. It’s rare to find someone so reliable and easy to work with these days. Highly recommend him if you’re looking for a trustworthy insurance agent!
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Charlene Harper always goes over and beyond to help find the best policy for your family. She will do anything and everything she can to help you. She is a great asset to your company.
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Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
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Excellent customer service. Very competitive rates. I would go with them again.
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Cory has been great!
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My mortgage company sold my current policy to a new company. I found out that my home Hazard Insurance had lapsed and not been paid by the new company. I made contact with Patricia Gutierrez from FBC who was amazing and helped me correct the situation within minutes. I am very pleased with the service she provided and grateful that she assisted me.
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Very professional and customer oriented. Great service!
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Darren Maloney at FBC Insurance Services was fantastic to work with! He made the process of getting home insurance easy and stress-free. Darren was knowledgeable, responsive, and took the time to explain my options clearly so I could make the best decision for my needs. I truly appreciated his professionalism and dedication to finding the right coverage. Highly recommend working with Darren if you're looking for someone you can trust with your insurance needs!
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Charlene Harper was very helpful getting us the best policy that fit our budget. She also explained the policy in great detail and gave us wonderful tips for the future. Thank you, Charlene and FBC Insurance for giving us peace of mind!
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