excellent customer services thank you
Paula is an excellent agent. She listens to your needs, wants, and ensures that tou have affordable coverage.
Charlene was very helpful and on top of any question I had!
FBC home insurance, especially with Michelle at the helm, has consistently exceeded my expectations. Her unwavering commitment to customer satisfaction shines through in her responsiveness and attentiveness. Over the years, I've entrusted FBC with coverage for multiple properties, including investment properties, and I've always been met with professionalism and reliability. Knowing that Michelle and the FBC team have my back gives me peace of mind, and I wholeheartedly recommend their services to anyone seeking dependable home insurance coverage.
If you are looking for fantastic help with your insurance, I strongly recommend Michele Brenner at FBC. She's smart, responsive, and very creative in helping you put together a complete coverage plan!
Paula and Tara are amazing ! Been working with FBC Insurance Services for 2 years so far and I am a happy customer. Strongly recommend !
Professional and efficient
I had the pleasure and privilege of working with Vanita. She was able to save us so much on our home and car insurance. She does not stop till you are happy. Thanks again for all your hard work and dedication.
Excellent communication, friendly and effective service!
I would like to thank Rachan Darity for providing the insurance quote and for their patience and responsiveness in accommodating my requests. Their assistance in adjusting the details to meet my needs was greatly appreciated!
Bryan was excellent to work with and helped me find the best rate for my homeowners insurance.
Excellent service. Everything went smoothly.
Rachan Darity was a fantastic help to me! Rachan was able to renew my policy and keep the premium in line despite all the insurance problems in Florida! Thank you Rachan!!!!
Tara Schroeder | Account Executive Effective and Competent. Tara managed the corrections to my policy effortlessly ...
I recently had a problem where I missed signing a form for home insurance and I received a bill after I thought everything was paid for. I called FBC and spoke to Rachan Darity. Even though it was close to 5 pm, she looked at my account and figured out the problem and called me back. She sent me the form to be signed, I signed it, and she took care of getting the bill fixed. She gave such quick service! I am very impressed with her taking care of this matter for me so fast!
Tara Schroeder and Darren Maloney with FBC Insurance Services were very helpful regarding insurance quotes and coverage. They both provided very quick updates throughout the process. Great customer service.
Ms. Tara helped me over the phone with the renewal of my homeowner insurance. Later she sends a confirmation email. I highly appreciate her efforts in helping me out.
Extremely patient, supportive and informative. Customer friendly and does everything possible to meet the customer needs. Outstanding customer service!
Alissa Sookdeo and Rachan Darity were great in helping price out different insurance options in a very difficult Florida home insurance market. When issues arose, Rachan was able to research and help me resolve a complicated issue We will definitely be using their services again!
Very helpful with getting me started on my new home.
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
Extremely helpful and responded in a quick/timely manner every time I reached out.
Brian Pena at FBC Insurance Services provided outstanding service for my home insurance. He was professional, thorough, and made the process seamless and stress-free. Highly recommend!
Great customer service and personable agent . Jeff was very helpful getting the insurance policy on our new home done quickly so we could close
I wanted to give a great review as Dustin really just helped me out. Coming close on my renters insurance renewal, he made the process so smooth and easy. He followed up via phone and email to make sure all was settled. I could tell he genuinely cared that I felt everything was taken care of! Absolutely recommend working with Dustin!
Very easy and quick! Numbers were great and I am happy with the results.
Obtained a great insurance rate in a matter of minutes!
Debra was always available and was a pleasure to work with. Whenever I had a question she answered within a day. Made a stressful procedure, buying a home, less stressful. Thank you
I needed to resolve my insurance issue and Julie was extremely fast in getting me the best rate available and was fast in resolving my issue. Thank you and i highly recommend you!
Ive been with FBC for over 4 years! They are professional, friendly and care about their customers. I highly recommend them. I have been dealing with Michele Brenner for my Insurance policies. She’s very friendly and professional as well and found what was best for me .