Paula was just great. Professional and very couteous
Very easy and quick! Numbers were great and I am happy with the results.
Brian Pena at FBC Insurance Services provided outstanding service for my home insurance. He was professional, thorough, and made the process seamless and stress-free. Highly recommend!
Sales Rep. Paula Tannus was very professional and on time in providing me with information which allowed me to make an informed decision.
Very knowledgeable and very informative on all of my concerns and questions and help get me the right policy that fit best for our family.
I purchased my first home last year and I have to say that I received stellar customer service from this company. Paula went through every line of my initial policy with me and answered all of my questions. I am up for renewal and reached out to see if I could get a better rate. Rachan was able to get a couple of quotes where the premium was slightly lower. However, I would not have the same coverage as my current policy. I like to save money as much as the next person but it was not worth changing. I am actually glad because I am happy with what I have. Would definitely recommend this company for your home owners policy.
It was a pleasure to work with Dustin at FBC Insurance. He was super timely with all his responses and he crafted a policy that worked for our needs. Thank you!
Luke Nelson has been very helpful in putting into place auto and home insurance for me. He has been knowledgeable and professional as an agent. I will always reach out to him going forward when I have insurance questions.
Excellent service. Everything went smoothly.
I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!
Thank you to Rachan Darity at FBC- she has the best customer service, and is always prompt, reliable, and professional. She has helped me find the best rates and products for years. I will definitely keep FBC , and Rachan, on my go-to list.
Quick and to the point. Thank you.
Debra was always available and was a pleasure to work with. Whenever I had a question she answered within a day. Made a stressful procedure, buying a home, less stressful. Thank you
I was skeptical about using FBC because of not knowing anything about the company. However, after Bryan reached out to me, and patiently awaited my response, I could not have wished for a more professional and helpful person to meet my insurance needs! I now consider him a trusted friend, and not because he put up with my small talk about baseball batting averages!!! I will recommend Mr. Pena to all I come in contact!!! Danny B
FBC was super friendly, fast and helped me save ALOT of money on home and auto insurance. I highly recommend giving them a call. I have already referred several family members. Thank you!!
The process with Julie was so seamless! She was prompt and attentive!
Charlene Harper provided exceptional service by explaining all my coverage options and their claim process; all while providing excellent customer service. Charlene was professional, responsive and extremely helpful.
I am moving to SC and need both home owners and auto insurance .Julie made this happen! She is a pleasure to work with!
Julie was great. Helpful, met my needs quickly and efficiently.
Amazing customer service!
I had the pleasure to be helped by Tara Schroerder very professional and well spoken and her help was perfect. I had been with FBC Insurance for more then 15 years and I can't complain they help me with my policy and try to keep my cost down . Thank you for being with us through hard times.
My experience with FBC Home Insurance has been great. Tara Schroeder work quickly and efficiently on my request for additional discounts on my policy. I updated my policy, reflecting my alarm certificate, and within an hour my policy had been updated. Thank you Tara.
Tara Schroeder was so easy to work with and is so responsive!
The company made it easy for members to take care business……..
I had a great experience with Paula. She was very thorough and answered all my questions. She even found a way to make my insurance lower. This was very appreciated.
Competitive prices and great customer service!!
Going through your first home purchase is stressful. FBC insurance are amazing. Julie Honohan took care of my insurance. She did everything electronically because I'm hours away. I definitely recommend it and would ask for Julie personally. She's polite and professional.
I received outstanding customer service from FBC Insurance. The representative went above and beyond to provide me with accurate information about a bundle policy which saved me money. I highly recommend using FBC for your insurance needs.
Excellent customer service. Knowledgeable and courteous interaction.
I had the pleasure of working with Tara Schroeder. In the work that I do, it's not often that an agent works quickly, efficiently, and pleasantly to get the job done. Tara was and has been amazing through our entire process!