The information that was provided was clear and the service provider was friendly, professional, and very helpful!
Jeff was friendly knowledgeable and helpful
Great service they go above and beyond to get you the right insurance for the best reasonable price.
Luke Nelson has been very helpful in putting into place auto and home insurance for me. He has been knowledgeable and professional as an agent. I will always reach out to him going forward when I have insurance questions.
FBC Home Insurance has a seamless process to acquire competitive rate insurance. Top that with wonderful customer support and you have a winning formula. Recently, Michele Brenner helped me with a situation where my lender sold my mortgage to another company and the new company didn't get the information about FBC for escrow payments. The annoyance of delay in payment almost resulted in a cancellation of my FBC policy. Luckily a quick call and chat with Michele and my policy was re-instated with a successful escrow disbursement from my new lender.
Briana and Evelyn were very helpful and responded in a timely manner.
I’ve been working with Michelle Brenner and there wasn’t a time that I emailed her or had a question where she didn’t get back to me. Prompt and quick as well as letting me know what my options were. I wish all sales were as easy as she makes them. Highly recommend Michelle at FBC Home Ins.
I would like to thank DMYTRO, Dunn for his hard work in canceling my policy after I sold my home so it was the homeowner insurance policy and the Flood Insurance policy that had to be backdated because the people that I spoke with before him were not very thorough in there canceling skills so I want to thank him again for his great job of canceling my policies after the sale of my house. Also wanna thank FBC for very affordable and reasonable rates of insurance in the state of Florida, which is a rough place to buy insurance. So once again, thanks FBC and thanks to DMYTRO DUNN. For his great service. Sincerely, Robbie.
Trina has been such an amazing help. I would not have been able to navigate through the insurance process without her. FBC Insurance Services will literally have you covered!
Julie Honohan is an amazing agent! She is extremely thorough and very easy to work with. Thank you Julie!
Charlene Harper, Michele Brenner and staff have been very helpful and efficient in getting back to us whenever we have questions or concerns. Very pleased!!
Paula was great to work with and made the whole experience seamless.
Great experience working with the team to get set-up for our Florida Home!
Cory in the Orlando office was great! He was able to get us a good price on our home insurance and saved us a lot on our Auto coverage! Can't Thank him enough!
Debra was extremely helpful in acquiring insurance for my golf cart at a reasonable cost. More than willing to refer Debra and FBC.
FBC has been a very responsible and professional insurance firm to work with. Dustin Groetsch was very helpful and prompt in assisting me in finalizing paperwork during the recent sale of a property I owned. Thanks, Dustin and team!
Our homeowners insurance is through FBC's office and we are satisfied with the policy. Our agent, Michele Brenner, is highly knowledgeable and will assist in any way she can. I have referred many to her!
Luke Nelson did a great job handling my auto and home policies. I found his rates and coverages far superior than what was quoted me from other carriers. He was incredibly knowledgeable about the products and the process and made it super easy. Customer service skills are top-notch. Highly recommend Luke and FBC Insurance for all of your insurance needs.
Dustin Groetsch Made everything pleasant!
Going through your first home purchase is stressful. FBC insurance are amazing. Julie Honohan took care of my insurance. She did everything electronically because I'm hours away. I definitely recommend it and would ask for Julie personally. She's polite and professional.
Sales Rep. Paula Tannus was very professional and on time in providing me with information which allowed me to make an informed decision.
Professional and efficient
Bryan was efficient, direct, and secured us a fantastic deal that competitors couldn’t beat!
Julie was responsive and knowledgeable in guiding us through the process. Thanks,
Thank you so much for the great service provided by Oriana Betancourt with universal home insurance. She always provides great reminders on policy renewal and due dates for premium. That really helps out on my scheduling and calendar planning. Thank you again for your great service and great policy!
very knowledgeable and easy yo work with plus they saved me $ 500 a year on Ins and I now have Flood Ins also
The experience was smooth and easy and at a good rates.
Paula was very helpful with our home insurance for our new home purchase. She was very responsive and pleasant. Wonderful to work with! Thank you!
My husband and I recently worked with Darren M. At FBC and we are more than happy working with Darren. He is always SO responsive and doesn’t pass his clients along to others for them to work on. He is amazing. Great service.
Charlene Harper provided exceptional service by explaining all my coverage options and their claim process; all while providing excellent customer service. Charlene was professional, responsive and extremely helpful.
