Trina M was so responsive, patient and knowledgeable. She even helped me to unpack the mystery of a missing policy from another carrier. I highly recommend trusting her to help you secure the best coverage and pricing for your insurance needs.
read moreread less
Excellent customer service! It was a pleasure dealing with Darren Maloney who provided exceptional service and took the time to go over everything and answer all our questions! It is a breath of fresh air to find someone that takes pride in their work and is a master at follow-through! I would recommend to anyone looking for a rockstar insurance agent to contact Darren Maloney!
read moreread less
Oriana and Evelyn were SO helpful in getting my insurance set up. The process was seamless and they responded quickly. I was able to get the process done in one day because of their responsiveness and proactivity.
read moreread less
Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
read moreread less
Tara Schroeder is terrific each and every time I had contact with her. She is indeed an asset to FBC Insurance and to its clients.
read moreread less
Luke Nelson did a great job handling my auto and home policies. I found his rates and coverages far superior than what was quoted me from other carriers. He was incredibly knowledgeable about the products and the process and made it super easy. Customer service skills are top-notch. Highly recommend Luke and FBC Insurance for all of your insurance needs.
read moreread less
Working with Charlene was a fantastic experience from start to finish. She took the time to explain all my coverage options clearly and helped me find a policy that fits both my needs and budget. Communication was always prompt and professional. I highly recommend her services to anyone looking for a reliable and knowledgeable insurance agent.
read moreread less
Paula was helpful, knowledgeable and provided everything we needed..
She was recommended to us from a good friend.
Its good to have a strong network!
read moreread less
Evelyn is the BEST!!!!
read moreread less
FBC Insurance Services found the right homeowners product to meet our needs. Very professional and knowledgeable. The agent took the time to understand our needs, and assisted getting our insurance in force when needed. Highly recommend!
read moreread less
The team is absolutely phenomenal. Incredibly quick, worked around our timeline, made some magic happen in an unusual circumstance, and they have literally everything and everyone you would need to close and repair your new house. 10/10 would recommend.
read moreread less
Julie at FBC Insurance was very helpful and knowledgeable. She was easy to work with and answered all my questions. I would highly recommend FBC.
read moreread less
Tara Schroeder and Darren Maloney with FBC Insurance Services were very helpful regarding insurance quotes and coverage. They both provided very quick updates throughout the process. Great customer service.
read moreread less
FBC insurance services has been really helpful with my home insurance. Dustin Groetsch was great and super helpful. He found me a great rate for my new policy. He explained the policy very well to me and was very prompt with everything. Thank you.
read moreread less
Dustin Groetsch was incredibly helpful from start to finish. He did exactly what he said he would do. He was polite, kind, and genuinely seemed to care about getting me the best coverage. It’s rare to find someone so reliable and easy to work with these days. Highly recommend him if you’re looking for a trustworthy insurance agent!
read moreread less
Obtained a great insurance rate in a matter of minutes!
read moreread less
Gephry found us great rates, and made the whole process so simple! Thank you!
read moreread less
We had a fantastic experience working with Obson from FBC Insurance Services. He was professional, knowledgeable, and took the time to understand our needs. His clear explanations and personalized approach helped us secure the right coverage for our homeowner, flood, and golf cart insurance. We felt confident in his recommendations, and his exceptional customer service made the whole process easy and stress-free. Highly recommend!
read moreread less
It was a great service and fast.
read moreread less
Glae LaLuzerne is an absolute gem to work with. Super polite, professional, and stayed with me while I got my difficult situation handled in a manner that was very beneficial and helpful to me. Could not recommend her more highly!!
Update: if I could give more stars I would! I had another issue that required immediate attention and Tara Schroeder completely rocked it! Highly recommend this organization for everyone and I'll be sure to be a longtime customer!! Thank you again for your hard work, dedication, and support!
read moreread less
Darren Maloney at FBC Insurance Services was fantastic to work with! He made the process of getting home insurance easy and stress-free. Darren was knowledgeable, responsive, and took the time to explain my options clearly so I could make the best decision for my needs. I truly appreciated his professionalism and dedication to finding the right coverage. Highly recommend working with Darren if you're looking for someone you can trust with your insurance needs!
read moreread less
Fantastic customer service provided by Rachan Darity!
read moreread less
Oriana Betancourt is my representative and she does such a wonderful job of keeping me informed about my policy and offers great customer service. I enjoy her as my representative, and I have referred her to several friends of mine.
read moreread less
Vanita at FBC Insurance Services was the best. She was patient when our builder had delays in getting our new home started but was ready to help us select a home owner's insurance policy when it came time to close. She helped us quickly again with my daughter's townhome. She made sure all of our questions were answered and helped us close quickly. Great service.
read moreread less
I use this company for my home insurance and they’ve been great. Specifically Luis and Rachan. Very helpful, responsive & solved my issue I had quickly.
read moreread less
Gustavo was great to work with and went above and beyond to get my son coverage.
read moreread less
FBC Insurance Services is an amazing insurance provider. Our agent, Oriana Betancourt is always available to answer any questions you may have and always available to help you. Most competitive rates in the market. Hands down, the best agency I've ever dealt with so far. We seem to always need additional certificates and in a hurry. Oriana never lets us down and handles all requests with speed and efficiency. Thanks Oriana!
read moreread less
Paula has been super helpful and responsive. Thank you!
read moreread less
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
read moreread less
Paula was great and very helpful and on top of it with multiple quotes great personality
read moreread less
