Tara Schroeder was super helpful. She’s very responsive and professional. Great customer service
Trina was great, efficient and very informative. She made the whole process easy.
Paula was knowledgeable and provided options that were easy to review and compare
I would like to thank DMYTRO, Dunn for his hard work in canceling my policy after I sold my home so it was the homeowner insurance policy and the Flood Insurance policy that had to be backdated because the people that I spoke with before him were not very thorough in there canceling skills so I want to thank him again for his great job of canceling my policies after the sale of my house. Also wanna thank FBC for very affordable and reasonable rates of insurance in the state of Florida, which is a rough place to buy insurance. So once again, thanks FBC and thanks to DMYTRO DUNN. For his great service. Sincerely, Robbie.
I have worked with Charlene and Darren and they have been very helpful and it was pleasure working with both of them.
Excellent customer service. Exceptional agent.
Quick response time always available on email, txts and gets the job done with ease.
Great service, start to finish
This is a great business. Lately, I have especially been helped by Account Executive Tara Schroeder, a very nice lady who took care of my issue immediately. I'm 63, and this is the best insurance service I have ever had.
Charlene, my insurance agent, is wonderful! She spent a lot of time explaining the different options for home insurance with me. She is very knowledgeable and got my home insurance policy price down significantly. I am very happy!
Needed to obtain new homeowners insurance due to a company liquidation. Michele Brenner helped me secure new insurance in a day.
Got a competitive rate and no issues so far. Great doing business with them.
I am a new home owner in Florida and was referred to Debra for all my insurance needs. She was very patient and helpful through the entire process. I was very pleased with my experience.
Michele was great. She promptly reshopped my policy and helped find me new coverage. Quick correspondence was appreciated.
Professional and on top of stuff
great experience, all questions answered - easy to choose
It was a pleasure dealing with Tara. She made the process quick, easy and smooth. She was able to deliver exacting what I asked for. I would definitely recommend working with her and FCB Insurance.
I had questions about my renewal for my home owners insurance and Tara Schroeder was awesome in answering all my concerns. I would like to thank you for all your help.
Charlene Harper was amazing. Her knowledge in the industry and professional customer service is outstanding. She made the impossible possible. I am truly thankful to have done business with her. She went above and beyond.
Paula was very helpful with our home insurance for our new home purchase. She was very responsive and pleasant. Wonderful to work with! Thank you!
Patricia Gutiérrez thank you for your service you have answered all my questions and solved my problems with my insurance coverage!!
Debra was great. Good quote and fast response. Look forward to doing business with her.
Cory was super helpful with getting us better rate and coverage!
Paula, is very helpful and a true professional.
Dustin Groetsch was incredibly helpful from start to finish. He did exactly what he said he would do. He was polite, kind, and genuinely seemed to care about getting me the best coverage. It’s rare to find someone so reliable and easy to work with these days. Highly recommend him if you’re looking for a trustworthy insurance agent!
Competitive prices and great customer service!!
Michele Brenner was very helpful getting my adjustments made to my homeowners coverage along with my mortgage team , I am very appreciative of their efficiency in getting my issues resolved.
We had an issue with our policy and Rachan was amazing! Helped me through every step in an extremely timely manner and really took a lot of stress off of my plate. I hope I am able to work with her in the future if there are questions about our policy! Thanks again Rachan!! - Megan