Charlene Harper provided exceptional service by explaining all my coverage options and their claim process; all while providing excellent customer service. Charlene was professional, responsive and extremely helpful.
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Darren Maloney was very patient and helpful finding the right insurance for budget and home. I would highly recommend him and the company to my contacts.
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Julie was great. Helpful, met my needs quickly and efficiently.
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Evelyn is the BEST!!!!
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Michele Brenner is amazing! She was able to get us a quote within hours, explained all our options and got us a new insurance policy within hours. The process was so simple and easy. Michele was professional and speedy. She was on top of our requests and needs!!
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Briana and Evelyn were very helpful and responded in a timely manner.
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I have the pleasure of being assisted by Rachan when I was looking to lower my homeowners insurance premium. No words can express what a valuable employee Rachan is. She went above and beyond to help me. She is highly qualified, compassionate, helpful, and professional. My Hope Is that her employer realises how valuable she is and reward her for her extraordinary skill set.
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Glae tried very hard to find me the best insurance rates. She was very knowledgable, dedicated, and kind. I would be very happy to work with her again.
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FBC has been a very responsible and professional insurance firm to work with. Dustin Groetsch was very helpful and prompt in assisting me in finalizing paperwork during the recent sale of a property I owned. Thanks, Dustin and team!
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An agent that can help with all insurance needs.
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We were so happy with the friendly, professional and caring service. Great communication as to our options. Terrific follow-up as well. We would definitely recommend
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Very professional and responsive!
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Great company to work with! Trey Adams is very knowledgeable and quick to respond to my questions!
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I had a great experience. Charlene Harper and as awesome!!
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As both a mortgage broker and a homeowner, I know how important affordable and sufficient coverages are when it comes to homeowners insurance. Regardless of who I work with at FBC, I always have a positive experience.
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FBC Insurance Services found the right homeowners product to meet our needs. Very professional and knowledgeable. The agent took the time to understand our needs, and assisted getting our insurance in force when needed. Highly recommend!
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It was a pleasure dealing with Tara. She made the process quick, easy and smooth. She was able to deliver exacting what I asked for. I would definitely recommend working with her and FCB Insurance.
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great service and customer care!
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I spoke with Tara Schroeder to assist with insurance matters and she was a very sweet lady, she made sure that the issue was resolved prior to hanging up. Thanks Tara!!
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Excellent
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Professional, available, knowledgeable and prices are reasonable.
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Gephry was the hero in this story. After having a horrible experience with a competitor, I called up Gephry and he was beyond professional, knowledgeable and got us a policy without any issue at all. I will recommend Gephry over and over again. 10/10. His customer service and timeliness is unmatched.
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Great working with the folks here.
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Patricia Gutiérrez thank you for your service you have answered all my questions and solved my problems with my insurance coverage!!
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Julie H. helped get me better coverages on home and auto at cheaper rates. I saved $700 on home and reduced hurricane deductible to 1% and $600 on auto per year. I live in FL so this is a true savings!
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Evelyn was absolutely amazing—so friendly and helpful! I can’t wait to work with her company for our other properties. We’re so happy to have discovered FBC Insurance Services!
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This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
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Trina Mathis is a star in her industry and has been my go to for years. I appreciate her professionalism.
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Rachan Darity is my contact at FBC Insurance and has always been very helpful and responds quickly to my emails. I highly recommend this company.
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Great experience with a knowledgeable and responsive agent on top of a great price!
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