This is my second year working with Charlene Harper to secure my homeowners insurance policy she was referred to me by a friend. Charlene takes the time to examine the policy that is best suited for you. She demonstrates integrity in advising you of policy decisions that may have been made in error and makes corrections. As her customer I feel supported and confident that Charlene has my best interest in mind. Thank you Charlene.
Debra was extremely helpful in acquiring insurance for my golf cart at a reasonable cost. More than willing to refer Debra and FBC.
FBC was super friendly, fast and helped me save ALOT of money on home and auto insurance. I highly recommend giving them a call. I have already referred several family members. Thank you!!
Excellent communications and emphasis on customer service as well as finding us a low rate
Julie took such great care of us with our insurance needs for our new home! Julie‘s communication skills are excellent and she communicated with us frequently, supplying us with quotes and then helping us to whittle down to exactly what we were looking for in our price range. I give my highest recommendation to Julie and felt confident through the entire process that she was truly trying to find what was best for my husband and I! She is the BEST and I would not use anyone else. Give her a call, you will not be disappointed!
I used FBC for my home insurance, and during that period, I had no issues. People there are so kind, especially Rachan Darity and Mr. Darren. Thanks both!
Oriana Betancourt thank you for your help. And Charlie for stepping up and helping me when I needed it, and for helping me get my accounts up to date.
excellent customer services thank you
My experience with FBC and Gephry Pena was very good. Was happy with quotes and my options to make a choice for the best policy for my new home.
Friendly and polite, and quick response!
Great, easy experience switching insurance with Debra McCann
I just renewed my Homeowners insurance and was able to speak to a person. Michele Brenner was very responsive and fulfilled my request in a timely manner. Thank you Michele.
Professional and efficient
If you are looking for fantastic help with your insurance, I strongly recommend Michele Brenner at FBC. She's smart, responsive, and very creative in helping you put together a complete coverage plan!
The entire team is so so GREAT TO WORK WITH. SUPERIOR . I could not had a better group of total PROFESSIONAL'S. They are the ABSOLUTELY MARVELLOUS.
Charlene Harper was extremely professional for my needs of home insurance. Thanks so much for sharing your experience. Extremely professional and easy to work with. Looking forward to working with you again.
It was easy! Great experience!
Good service, Oriana was great!!!
Carey Wall is all I have to say. This gentleman not only helped me immensely, he took the time to genuinely break things down with me, helped me lock in the absolute best rate and was kind, courteous and more than understanding. Carey Wall is 100% the best example of a companies best feature to their customers. The customer service! This man without a doubt deserves all of the recognition and praise. Thank you so much!
Sales Rep. Paula Tannus was very professional and on time in providing me with information which allowed me to make an informed decision.
Great service and best rates ever. Ramon took the time to help me find the best policy for my homes and cars, efficient and courteous. I will recommend to all my friends and family of course! Thank you Ramon!!!
Got a competitive rate and no issues so far. Great doing business with them.
Charlene was amazing at helping us obtain the correct amount of insurance we needed for our home. She was patient, kind, professional and very knowledgeable.
Straight to the point they had a job to do and they did it and with out a don't I use them again
FBC Insurance Services is WORLD CLASS. Prompt. Professional. Courteous. Give them a call and give them an opportunity to meet your coverage needs.
Julie was responsive and knowledgeable in guiding us through the process. Thanks,
Professional and on top of stuff
Oriana Betancourt is my representative and she does such a wonderful job of keeping me informed about my policy and offers great customer service. I enjoy her as my representative, and I have referred her to several friends of mine.
Great experience with a knowledgeable and responsive agent on top of a great price!
Darren was extremely knowledgeable and also quite personable. I suggest using him as broker for all insurance needs!